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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8064025059
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8064025059
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MEX, Playa Del Carmen Downtown Car hire

MEX 200+ ratings, 1 reviews

Playa Del Carmen, Quintana Roo, Mexico

10.0 / 10 Excellent

MEX - Playa Del Carmen Downtown Information, Car hire Instructions & Policies

Address

Av. 10entre calle 14 norte bis y 16 norte

Telephone

+523346242114

Pick-up Instructions

Thank you for choosing Mex Rent-A-Car. Please find the office address within your confirmation. You can also call +52-3346242114for additional information. if you need to report any issue at pickup or during the rental frame time，pls contact Mex customer service team at +52-3346242114 or at customer.care@mexrentacar.com

Drop-off Instructions

Please return the vehicle to the car rental store.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 12.76 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full Driving License issued in Mexico

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 5.09/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 7.64/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States
An additional charge will apply if crossing the US border. For additional details please ask counter agents about U.S. Insurance (USI).

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.
Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1300-1660 for Honda Civic,

USD 700-1350 for Kia Cerato,

USD 1900-2500 for Kona,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Hyundai I20 Aut,

USD 700-1400 for Volkswagen Polo,

USD 1800-1850 for Skoda Octavia,

USD 1000-6100 for Ford Kuga,

USD 1770 for Mercedes Classe C,

USD 2800-4000 for Volkswagen Sharan,

USD 800-1600 for Dodge Attitude,

USD 1000-2200 for Peugeot 3008,

USD 3800 for Toyota Sienna,

USD 850-4000 for Volkwagen Touran,

USD 700-3000 for Nissan Micra, Chevrolet Spark Automatic Or Similar,

USD 1520-1800 for Toyota Aygo X,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Nissan Sentra,

USD 1000-7600 for Volkswagen Touareg-4wd,

USD 1400-3000 for Nissan Versa Sense Aut A/a,

USD 1250-5200 for Mitsubishi Outlander,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

Theft Insurance Excess differs by car model:

USD 1300-1660 for Honda Civic,

USD 700-1350 for Kia Cerato,

USD 1900-2500 for Kona,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Hyundai I20 Aut,

USD 700-1400 for Volkswagen Polo,

USD 1800-1850 for Skoda Octavia,

USD 1000-6100 for Ford Kuga,

USD 1770 for Mercedes Classe C,

USD 2800-4000 for Volkswagen Sharan,

USD 800-1600 for Dodge Attitude,

USD 1000-2200 for Peugeot 3008,

USD 3800 for Toyota Sienna,

USD 850-4000 for Volkwagen Touran,

USD 700-3000 for Nissan Micra, Chevrolet Spark Automatic Or Similar,

USD 1520-1800 for Toyota Aygo X,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Nissan Sentra,

USD 1000-7600 for Volkswagen Touareg-4wd,

USD 1400-3000 for Nissan Versa Sense Aut A/a,

USD 1250-5200 for Mitsubishi Outlander,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

Third Party Liability Insurance Excess differs by car model:

MXN for other car models.

USD for Honda Civic,

USD for Kia Cerato,

USD for Kona,

USD for Suzuki Jimny,

USD for Hyundai I20 Aut,

USD for Volkswagen Polo,

USD for Skoda Octavia,

USD for Ford Kuga,

USD for Mercedes Classe C,

USD for Volkswagen Sharan,

USD for Dodge Attitude,

USD for Peugeot 3008,

USD for Toyota Sienna,

USD for Volkwagen Touran,

USD for Nissan Micra, Chevrolet Spark Automatic Or Similar,

USD for Toyota Aygo X,

USD for Kia Soul,

USD for Nissan Sentra,

USD for Volkswagen Touareg-4wd,

USD for Nissan Versa Sense Aut A/a,

USD for Mitsubishi Outlander,

USD for Jeep Wrangler,

USD for Toyota Hilux,

Third Party Liability Insurance Excess differs by car model:

USD for Honda Civic,

USD for Kia Cerato,

USD for Kona,

USD for Suzuki Jimny,

USD for Hyundai I20 Aut,

USD for Volkswagen Polo,

USD for Skoda Octavia,

USD for Ford Kuga,

USD for Mercedes Classe C,

USD for Volkswagen Sharan,

USD for Dodge Attitude,

USD for Peugeot 3008,

USD for Toyota Sienna,

USD for Volkwagen Touran,

USD for Nissan Micra, Chevrolet Spark Automatic Or Similar,

USD for Toyota Aygo X,

USD for Kia Soul,

USD for Nissan Sentra,

USD for Volkswagen Touareg-4wd,

USD for Nissan Versa Sense Aut A/a,

USD for Mitsubishi Outlander,

USD for Jeep Wrangler,

USD for Toyota Hilux,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 km from Playa Del Carmen Airport

Hotels

Nearby Condo Las Olas 306 by Playa Paradise

Nearby R Vacacionales Tulipanes

Nearby Dream House

Other Landmarks

0.4 km from 28 De Julio Square

0.9 km from Disabled-friendly Beach

0.9 km from ADO International Bus Station

FIND ME A CHEAP RENTAL
Map view of MEX Store Location
coordinates: 20.629667 -87.071333

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 10.0 / 10 Excellent

  • Vehicle condition: 10.0
  • Vehicle cleanliness: 10.0
  • Spaciousness: 10.0
  • Counter staff: 10.0
  • Pick-up location: 10.0
  • Drop-off location: 10.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • A.Huertas Navas

    Playa Del Carmen

    10 /10 Excellent

    Reviewed: Saturday, March 1, 2025

    Excelente atencion Calidad Explicaciones excelentes Los seguros La amabilidad
    Read More >
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