MEX, Ico City Reforma Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

MEX - Ico City Reforma Information, Car hire Instructions & Policies

Address

CALLE FLORENCIA 36CDMX

Telephone

+523346242114

Pick-up Instructions

Thank you for choosing Mex Rent-A-Car. Please find the office address within your confirmation. You can also call+52-3346242114 for additional information. if you need to report any issue at pickup or during the rental frame time，pls contact Mex customer service team at+52-3346242114 or at customer.care@mexrentacar.com

Drop-off Instructions

Please return the vehicle to the car rental store.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full Driving License issued in Mexico

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

USD 5.09/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 7.64/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

An additional charge will apply if crossing the US border. For additional details please ask counter agents about U.S. Insurance (USI).

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1300-1660 for Nissan March,

USD 700-1350 for Chevrolet Lacetti,

USD 1900-2500 for Nissan Juke,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Opel Corsa,

USD 700-1400 for Ford Fiesta,

USD 1800-1850 for Corolla,

USD 1000-6100 for Kia Sorento Pe 2.4l Lx Aut,

USD 1770 for Bmw 3 Series,

USD 2800-4000 for Volkswagen Sharan,

USD 800-1600 for Volkswagen Jetta,

USD 1000-2200 for Nissan X-trail,

USD 3800 for Toyota Sienna,

USD 850-4000 for Toyota Sienna 8 Pax,

USD 700-3000 for Hyundai i10,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Volvo S60,

USD 1000-7600 for Bmw X3,

USD 1400-3000 for Chevrolet Onix,

USD 1250-5200 for Dodge Journey,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300,

USD 3800 for I Kia Carens Auto Diesel,

USD 2900 for Honda Stepwagon,

USD 1300 for Fiat Panda,

USD 2850 for Volkswagen Tiguan,

Theft Insurance Excess differs by car model:

USD 1300-1660 for Nissan March,

USD 700-1350 for Chevrolet Lacetti,

USD 1900-2500 for Nissan Juke,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Opel Corsa,

USD 700-1400 for Ford Fiesta,

USD 1800-1850 for Corolla,

USD 1000-6100 for Kia Sorento Pe 2.4l Lx Aut,

USD 1770 for Bmw 3 Series,

USD 2800-4000 for Volkswagen Sharan,

USD 800-1600 for Volkswagen Jetta,

USD 1000-2200 for Nissan X-trail,

USD 3800 for Toyota Sienna,

USD 850-4000 for Toyota Sienna 8 Pax,

USD 700-3000 for Hyundai i10,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Volvo S60,

USD 1000-7600 for Bmw X3,

USD 1400-3000 for Chevrolet Onix,

USD 1250-5200 for Dodge Journey,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300,

USD 3800 for I Kia Carens Auto Diesel,

USD 2900 for Honda Stepwagon,

USD 1300 for Fiat Panda,

USD 2850 for Volkswagen Tiguan,

Third Party Liability Insurance Excess differs by car model:

MXN for other car models.

USD for Nissan March,

USD for Chevrolet Lacetti,

USD for Nissan Juke,

USD for Suzuki Jimny,

USD for Opel Corsa,

USD for Ford Fiesta,

USD for Corolla,

USD for Kia Sorento Pe 2.4l Lx Aut,

USD for Bmw 3 Series,

USD for Volkswagen Sharan,

USD for Volkswagen Jetta,

USD for Nissan X-trail,

USD for Toyota Sienna,

USD for Toyota Sienna 8 Pax,

USD for Hyundai i10,

USD for Kia Soul,

USD for Volvo S60,

USD for Bmw X3,

USD for Chevrolet Onix,

USD for Dodge Journey,

USD for Jeep Wrangler,

USD for Toyota Hilux,

Third Party Liability Insurance Excess differs by car model:

USD for Nissan March,

USD for Chevrolet Lacetti,

USD for Nissan Juke,

USD for Suzuki Jimny,

USD for Opel Corsa,

USD for Ford Fiesta,

USD for Corolla,

USD for Kia Sorento Pe 2.4l Lx Aut,

USD for Bmw 3 Series,

USD for Volkswagen Sharan,

USD for Volkswagen Jetta,

USD for Nissan X-trail,

USD for Toyota Sienna,

USD for Toyota Sienna 8 Pax,

USD for Hyundai i10,

USD for Kia Soul,

USD for Volvo S60,

USD for Bmw X3,

USD for Chevrolet Onix,

USD for Dodge Journey,

USD for Jeep Wrangler,

USD for Toyota Hilux,

MXN for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

9.8 km from Mexico City Airport

37.4 km from Felipe Ángeles International Airport

Hotels

0.1 km from The Local Way Juarez - Toledo

0.1 km from Galeria Plaza Reforma

0.1 km from Hotel PF

Other Landmarks

0.4 km from Glorieta Insurgentes

0.9 km from Main Tower

0.9 km from Torre Mayor

FIND ME A CHEAP RENTAL

Leaflet

Map view of MEX Store Location

coordinates: 19.424899 -99.166779

Guest Reviews

Total points： 5.6 / 10 Average

Vehicle condition: 1.5
Vehicle cleanliness: 2.0
Spaciousness: 2.0
Counter staff: 0.5
Pick-up location: 2.0
Drop-off location: 2.0
Pick-up time: over 60 mins
Drop-off time: 30-60 mins

L.Zamora
Mexico City
6.7 /10 Average
Reviewed: Friday, May 23, 2025
Cuando llegué a recoger el auto me dijeron que no tenían el auto que había solicitado debido a la “contingencia ambiental” en la CDMX, y que no había más autos disponibles. Lo único que se le ocurría a la persona que me atendió era que hablara por teléfono a atención al cliente de su empresa. Llamé y después de esperar 15 minutos me dijeron que sí tenían coche pero a un precio superior, que lo viera con el personal del sitio donde me encontraba. Entonces ya la persona que atendía me confirmó que acaba de llegar un auto y que efectivamente como era más grande que el que había apartado, pues su costo era mayor. Debido al retraso que ya tenía ahí y a que debía salir ya a mis compromisos, tuve que aceptar y pagar 70% más del costo original!!!, por lo que al final no conseguí el valor por el que tenía contratado el alquiler del coche con la plataforma de Qeeq, que era el precio promocional. Además, el personal de la agencia en el lugar tuvo una actitud defensiva, aclarando en todo momento que todo era responsabilidad de la plataforma qeeq y mía. Por ejemplo, que yo había contratado el seguro con queeq, y por tanto la empresa que alquiló el vehículo no se hacía responsable, entonces pasara lo que pasara, yo tenía que pagarles a ellos, y que me tocaba a mí demandar a la aseguradora que había contratado por medio de qeeq para que me pagaran, pero que la mayoría de las veces el seguro no pagaba, por lo que corría el riesgo de ser responsable de todo. Por todo esto no volveré a utilizar este servicio, porque veo que corro riesgos por todos lados.
Read More >
Morgan Tony
Mexico City
4 /10 Average
Reviewed: Friday, May 23, 2025
The car had a tire pressure warning, but the staff did not address it. I had to go to a gas station to fix it myself.
Read More >
Gail Benjamin
Mexico City
10 /10 Excellent
Reviewed: Friday, May 23, 2025
Overall, I was fairly satisfied with the service attitude. However, there was a hiccup where QEEQ provided an incorrect pickup address. The MEX representative on the phone had a heavy Spanish accent and wasn't familiar with Mexico City, so I couldn't understand the city pickup location he provided, only understood that we could pick up the car at the airport branch. Eventually, with the helpful assistance of our Airbnb host, we called MEX again and communicated in Spanish. They wrote down the nearest rental location for us, and after a morning of confusion, we finally picked up the car.
Read More >
Rodney Raman
Mexico City
2 /10 Poor
Reviewed: Friday, May 23, 2025
The return desk wasn't sure if it was vehicle damage and said it needed to be reviewed by the department manager! Two days for a response! It's been two weeks and no news at all! And they still haven't returned my money! Fine, I'll drag this out with you! Anyway, I'm staying here for six months!
Read More >

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