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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 48040905280748
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 48040905280748
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MACK, Zagreb Bus Station Car hire

MACK 200+ ratings, 1 reviews

Zagreb, Croatia

2.0 / 10 Poor

MACK - Zagreb Bus Station Information, Car hire Instructions & Policies

Store Location

Avenija Marina Držica 4 Main Bus Station

Telephone

+385 98 485 770

Pickup from Branch or Car Park & After Hours Pickup

The MACK - Zagreb Bus Station car hire location is located out of the airport

Please contact the staff to pick you up to MACK - Zagreb Bus Station car hire when you arrived.

Call for collect: +385 98 485 770 - representative will welcome you after you arrive.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -15:59
08:00 -15:59
08:00 -15:59
08:00 -15:59
08:00 -15:59
08:00 -15:59
08:00 -15:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

25 - 80 years old ( the info. of exact age range is under collection)

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Croatia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Show More

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

United Kingdom

Switzerland

Montenegro

Bosnia and Herzegovina

Serbia

North Macedonia

EUR 80 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Kosovo, Greece, Romania, Bulgaria, Russia, Turkey, Iraq, Albania

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1250-3500 for other car models.

EUR 1500 for Bmw 520,Bmw X3,Vw Caravelle,Mini Cooper,

Theft Insurance Excess differs by car model:

EUR 1250-3500 for other car models.

EUR 1500 for Bmw 520,Bmw X3,Vw Caravelle,Mini Cooper,

Third Party Liability Excess differs by car model:

EUR 1250-3500 for other car models.

EUR for Bmw 520,Bmw X3,Vw Caravelle,Mini Cooper,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

9.2 km from Zagreb Airport

Railway Stations

1 km from Glavni Kolodvor

1 km from Zagreb Central Station

Other Landmarks

0.3 km from Zagreb Main Bus Station

1.6 km from Croatian State Archives In Zagreb

1.8 km from Zagreb Stone Gate

FIND ME A CHEAP RENTAL
Map view of MACK Store Location
coordinates: 45.803834 15.990928

Check out this.

Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points： 2.0 / 10 Poor

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Ruth Moore

    Zagreb

    2 /10 Poor

    Reviewed: Saturday, June 29, 2024

    Very dissatisfied, a scam. 1. No storefront at the pickup location. Contacted the rental company and it took almost an hour (after I called them myself) to get in touch. The actual storefront is in the countryside, not at the listed location, and you can't contact them without calling. 2. The car given to us was full of dents and scratches, extremely run-down, and the wheels were damaged. Various issues kept occurring with the vehicle. They insisted there was only this car and that it's fine to drive. I asked if the adblue was full, and they said it was. Shortly after getting on the highway, a warning came on indicating no adblue, forcing us to detour to refill. Additionally, the tire pressure monitor showed a warning during the drive. The company said it's fine but advised us to check it at a store en route if we were really concerned. 3. They said the cost of adblue would be reimbursed upon return. At the drop-off location, they refused to reimburse, citing scratches and charged over 2000 Kuna for damages plus an additional 10 Euros. The 10 Euros were supposedly to offset the 65 Kuna adblue cost but there was no invoice, receipt, or any explanation. They didn't even return the 65 Kuna. Absolutely appalling.
    Read More >

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