From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5202183078
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5202183078
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Hertz, Lisbon Rua Castilho Car hire

Hertz 500+ ratings, 4 reviews

Lisbon, Portugal

7.9 / 10 Good

Hertz - Lisbon Rua Castilho Information, Car hire Instructions & Policies

Address

RUA CASTILHO, 72,1250 LISBON,1250,PT

Telephone

+351219426300

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:30 -12:30
14:30 -18:30
08:30 -12:30
14:30 -18:30
09:00 -13:00
09:00 -13:00
08:30 -12:30
14:30 -18:30
08:30 -12:30
14:30 -18:30
08:30 -12:30
14:30 -18:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Portugal

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 20/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 12/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Denmark

Luxembourg

Cyprus

Austria

Germany

Italy

Norway

Slovakia

Slovenia

Show More

Denmark

Luxembourg

Cyprus

Austria

Germany

Italy

Norway

Slovakia

Slovenia

Belgium

France

Poland

Ireland

Estonia

Sweden

Switzerland

Romania

Finland

Malta

EUR 35 per rental
Please advise your intention of travelling to other countries when picking up the car.

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Spain
Hertz Portugal vehicles can only be dropped off in the next Spanish cities: Madrid, Barcelona, Malaga, Vigo, Seville, Cordoba, La Coruna, Valencia and Bilbao. 

Must-not:

Taking rental cars to the countries that are not listed in Conditional, Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200-6200 for other car models.

EUR 10500 for I2 Mercedes C Class At Gps,

EUR 11500 for Ford Mustang Cabrio,

EUR 12000 for Mercedes Clase A,

EUR 1300 for Vauxhall Corsa,Hyundai I10,Toyota Aygo,Toyota Aygo,

EUR 1400 for Renault Clio Societe,Fiat Doblo,

EUR 1700 for Peugeot 301-diesel,Chevrolet Spark,

EUR 2100 for Opel Astra,Peugeot Expert 5m3,Peugeot 308,

EUR 2500 for Opel Astra,No Car Model Description,Renault Captur 5 Doors Diesel/unleaded,Ds Ds3 Crossback,Peugeot 308 Sw-diesel,Volkswagen Golf,Mercedes A Class,Intermediate,Fiat 500 Electric,Fiat 500 Cabrio Or Similar,

EUR 3100 for Iveco Daily 65 C,Seat Alhambra,Hybrid Plug In-hybrid,Nissan Qashqai,Opel Vivaro,Transit Custom 83m3,Renault Grand Scenic-diesel,Mercedes Vito-diesel,Opel Insignia,Iveco Daily 12m3,

EUR 3500 for Hyundai Ioniq,Seat Ateca-diesel,Peugeot 107,Volvo Xc40,

EUR 4500 for Ford Kuga,

EUR 5000 for Mini Cooper Se,U1 Kia Carnival 6 Seater,Bmw 320d-diesel,Co 01 Phev,Tesla Model 3,

EUR 5500 for Mercedes E-class,Audi A4,Chevrolet Suburban,Mercedes C-class,Mercedes C-class,

EUR 6000 for Model 3 Performance,Model Y Lr-electric,Bmw X5,

EUR 6150 for Peugeot Expert Traveller 9person Aut.,

EUR 7000 for Mercedes-benz C Class Cabrio-benzin-otomatik,Landrover Range Rover Sport,

EUR 8000 for Audi A8-diesel,

EUR 2500 for Opel Astra,

EUR 2500 for No Car Model Description,

EUR 2100 for Opel Astra,

EUR 2500 for Renault Captur 5 Doors Diesel/unleaded,

EUR 2500 for Ds Ds3 Crossback,

EUR 2100 for Peugeot Expert 5m3,

EUR 2500 for Peugeot 308 Sw-diesel,

EUR 2100 for Peugeot 308,

EUR 2500 for Volkswagen Golf,

EUR 5000 for Mini Cooper Se,

EUR 2500 for Mercedes A Class,

EUR 3500 for Hyundai Ioniq,

EUR 1700 for Renault Clio,

EUR 1700 for Peugeot 301-diesel,

EUR 1300 for Vauxhall Corsa,

EUR 1400 for Renault Clio Societe,

EUR 1400 for Fiat Doblo,

EUR 3100 for Iveco Daily 65 C,

EUR 3100 for Seat Alhambra,

EUR 3100 for Hybrid Plug In-hybrid,

EUR 3500 for Seat Ateca-diesel,

EUR 3100 for Nissan Qashqai,

EUR 3100 for Opel Vivaro,

EUR 3100 for Transit Custom 83m3,

EUR 3100 for Renault Grand Scenic-diesel,

EUR 2500 for Intermediate,

EUR 5500 for Mercedes E-class,

EUR 5500 for Audi A4,

EUR 1300 for Hyundai i10,

EUR 1300 for Toyota Aygo,

EUR 2500 for Fiat 500 Electric,

EUR 2500 for Fiat 500 Cabrio Or Similar,

EUR 3500 for Peugeot 107,

EUR 5000 for Mercedes-benz E Class Gps,

EUR 5000 for Bmw 320d-diesel,

EUR 5500 for Chevrolet Suburban,

EUR 5500 for Mercedes C-class,

EUR 7000 for Mercedes-benz C Class Cabrio-benzin-otomatik,

EUR 3100 for Mercedes Vito-diesel,

EUR 3100 for Opel Insignia,

EUR 5000 for Co 01 Phev,

EUR 3500 for Volvo xc40,

EUR 3100 for Iveco Daily 12m3,

EUR 6000 for Model 3 Performance,

EUR 5000 for Tesla Model 3,

EUR 6000 for Model Y Lr-electric,

EUR 6000 for BMW X5,

EUR 7500 for Landrover Range Rover Sport,

Theft Insurance Excess differs by car model:

EUR 10500 for I2 Mercedes C Class At Gps,

EUR 11500 for Ford Mustang Cabrio,

EUR 12000 for Mercedes Clase A,

EUR 1300 for Vauxhall Corsa,Hyundai I10,Toyota Aygo,Toyota Aygo,

EUR 1400 for Renault Clio Societe,Fiat Doblo,

EUR 1700 for Peugeot 301-diesel,Chevrolet Spark,

EUR 2100 for Opel Astra,Peugeot Expert 5m3,Peugeot 308,

EUR 2500 for Opel Astra,No Car Model Description,Renault Captur 5 Doors Diesel/unleaded,Ds Ds3 Crossback,Peugeot 308 Sw-diesel,Volkswagen Golf,Mercedes A Class,Intermediate,Fiat 500 Electric,Fiat 500 Cabrio Or Similar,

EUR 3100 for Iveco Daily 65 C,Seat Alhambra,Hybrid Plug In-hybrid,Nissan Qashqai,Opel Vivaro,Transit Custom 83m3,Renault Grand Scenic-diesel,Mercedes Vito-diesel,Opel Insignia,Iveco Daily 12m3,

EUR 3500 for Hyundai Ioniq,Seat Ateca-diesel,Peugeot 107,Volvo Xc40,

EUR 4500 for Ford Kuga,

EUR 5000 for Mini Cooper Se,U1 Kia Carnival 6 Seater,Bmw 320d-diesel,Co 01 Phev,Tesla Model 3,

EUR 5500 for Mercedes E-class,Audi A4,Chevrolet Suburban,Mercedes C-class,Mercedes C-class,

EUR 6000 for Model 3 Performance,Model Y Lr-electric,Bmw X5,

EUR 6150 for Peugeot Expert Traveller 9person Aut.,

EUR 7000 for Mercedes-benz C Class Cabrio-benzin-otomatik,Landrover Range Rover Sport,

EUR 8000 for Audi A8-diesel,

EUR 2500 for Opel Astra,

EUR 2500 for No Car Model Description,

EUR 2100 for Opel Astra,

EUR 2500 for Renault Captur 5 Doors Diesel/unleaded,

EUR 2500 for Ds Ds3 Crossback,

EUR 2100 for Peugeot Expert 5m3,

EUR 2500 for Peugeot 308 Sw-diesel,

EUR 2100 for Peugeot 308,

EUR 2500 for Volkswagen Golf,

EUR 5000 for Mini Cooper Se,

EUR 2500 for Mercedes A Class,

EUR 3500 for Hyundai Ioniq,

EUR 1700 for Renault Clio,

EUR 1700 for Peugeot 301-diesel,

EUR 1300 for Vauxhall Corsa,

EUR 1400 for Renault Clio Societe,

EUR 1400 for Fiat Doblo,

EUR 3100 for Iveco Daily 65 C,

EUR 3100 for Seat Alhambra,

EUR 3100 for Hybrid Plug In-hybrid,

EUR 3500 for Seat Ateca-diesel,

EUR 3100 for Nissan Qashqai,

EUR 3100 for Opel Vivaro,

EUR 3100 for Transit Custom 83m3,

EUR 3100 for Renault Grand Scenic-diesel,

EUR 2500 for Intermediate,

EUR 5500 for Mercedes E-class,

EUR 5500 for Audi A4,

EUR 1300 for Hyundai i10,

EUR 1300 for Toyota Aygo,

EUR 2500 for Fiat 500 Electric,

EUR 2500 for Fiat 500 Cabrio Or Similar,

EUR 3500 for Peugeot 107,

EUR 5000 for Mercedes-benz E Class Gps,

EUR 5000 for Bmw 320d-diesel,

EUR 5500 for Chevrolet Suburban,

EUR 5500 for Mercedes C-class,

EUR 7000 for Mercedes-benz C Class Cabrio-benzin-otomatik,

EUR 3100 for Mercedes Vito-diesel,

EUR 3100 for Opel Insignia,

EUR 5000 for Co 01 Phev,

EUR 3500 for Volvo xc40,

EUR 3100 for Iveco Daily 12m3,

EUR 6000 for Model 3 Performance,

EUR 5000 for Tesla Model 3,

EUR 6000 for Model Y Lr-electric,

EUR 6000 for BMW X5,

EUR 7500 for Landrover Range Rover Sport,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

7 km from Lisbon Airport

Railway Stations

0.4 km from Rossio Station

1.3 km from Santa Apolonia Train Station

7 km from Gare Do Oriente

Other Landmarks

0.1 km from Santa Justa Elevator

1.2 km from Liberty Avenue

3.3 km from Aqueduct Of The Free Waters

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 38.713057 -9.138006

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.9 / 10 Good

  • Vehicle condition: 2.5
  • Vehicle cleanliness: 2.5
  • Spaciousness: 2.0
  • Counter staff: 2.5
  • Pick-up location: 2.5
  • Drop-off location: 2.5
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Alex H

    Lisbon

    9.7 /10 Excellent

    Reviewed: Thursday, March 20, 2025

    We had a great experience with Hertz in both Lisbon and Porto. Recent car and excellent service at the counter.
    Read More >
  • Louis Barney

    Lisbon

    10 /10 Excellent

    Reviewed: Thursday, March 20, 2025

    I chose Hertz because it is a well-known brand with new cars and no deceptive practices.
    Read More >
  • Eileen Eveline

    Lisbon

    2 /10 Poor

    Reviewed: Thursday, March 20, 2025

    The attitude was very average. Even though we had made a reservation in advance, when we arrived, we had to take a number while others who came later didn't. Too many additional charges that weren't disclosed beforehand. For example, adding an additional driver cost 6 or 7 euros, which wasn't mentioned. The person at the front desk should have at least informed us. The deposit was too high without any justification. They required a 2000 euro deposit while other places only asked for a few hundred euros, which was shocking. Overall, a very bad experience.
    Read More >
  • Tabitha Webster

    Lisbon

    10 /10 Excellent

    Reviewed: Thursday, March 20, 2025

    Extremely satisfied
    Read More >
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