OK Mobility, Bilbao Airport - Ok Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

OK Mobility - Bilbao Airport - Ok Information, Car hire Instructions & Policies

Address

Bilbao Airport - 48180 – Loiu, Bizkaia,48160,ES

Telephone

+34971126880

Pick-up Instructions

The OK Mobility - Bilbao Airport - Ok car hire location is located out of the airport

When leaving the baggage claim hall, turn left and take the ramp to the car park or the lift to the floor 0 Go straight to the end of the corridor and through the glass doors. Turn right and head towards the east hall. There you will find the OK Mobility counter.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full Driving License issued in Spain

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Spanish digital version of the driving license is acceptable. The driving's license must be shown from the official DGT App.

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Germany, Andorra, Austria, Belgium, France, Gibraltar, Greece, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Portugal, Czech Republic, Switzerland, Italy

In the case of crossing into permitted territories, we recommend purchasing the International Supplement (INT). This supplement extends the rental terms and conditions to adjacent countries, provided they are one of the countries listed above, and under the coverage and liability conditions agreed upon in the current excess (as long as the vehicle is used in accordance with these General Terms and Conditions and the traffic regulations of the country of use are adhered to). If this supplement is not purchased and an accident occurs, the Lessee will be fully responsible for any damage to the vehicle, repatriation costs, and/or the total vehicle cost, as well as compensation for any damages caused. The vehicle may not be boarded or transported by any means of transportation without the prior written authorisation of the Lessor.It is prohibited to cross borders outside the European continent. For price and details of INT, please consult the staff at the counter. From June 1 to September 30, cars and motorcycles will not be allowed to travel to Formentera.

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, Romania, Albania, United Kingdom, Kosovo, Bosnia and Herzegovina, North Macedonia, Belarus, Ukraine, Russia, Turkey, Moldova

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR for other car models.

EUR 900 for Nissan Micra,

EUR 900 for Fiat500,

EUR 1050 for Citroen C3,

EUR 900 for Fiat 500,

EUR 900 for Hyundai i10,

EUR 1050 for Volkswagen Polo,

EUR 1200 for Seat Leon,

EUR 1200 for Citroën Berlingo,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Dacia Jogger,

EUR 1200 for Volkswagen T-cross,

EUR 1200 for Peugeot 308,

EUR 1200 for Nissan Qashqai,

EUR 1800 for Nissan Qashqai,

EUR 1200 for Fiat 500c,

EUR 1800 for Vw Beetle Cc,

EUR 1800 for Opel Cabrio,

EUR 1500 for Citroen C4 Grand Spacetourer,

EUR 1500 for Citroen C4 Picasso 5+2,

EUR 1500 for Peugeot 5008,

EUR 1500 for Seat Alhambra,

EUR 1800 for Renault Trafic,

EUR 1800 for Peugeot Traveller,

EUR 900 for Hyundai I10,Nissan Micra,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Volkswagen Polo,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,

EUR 1200 for Mercedes-benz Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Audi A3 Or Similar,Seat Leon,Renault Megane,Bmw Serie 1,Seat Leon,Mg5 Or Similar,Skoda Rapid,Kia Pegas,Berlina Pequeña Básica,Nissan Qashqai,Citroën C3 Aircross Automatic Pmr,Audi Q2,Volkswagen T-cross,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Fiat 500c,Peugeot 508,Peugeot 308,Dacia Jogger,

EUR 1500 for Abarth 124,

EUR 1800 for Seat Alhambra,Seat Alhambra,Peugeot 5008,Peugeot 5008,Citroen C4 Picasso 5+2,Citroen C4 Grand Spacetourer,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Audi Q3 Sportback,Nissan Qashqai,Lynk&co 01 Automatic O Similar,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Chevrolet Van Express 15p,Renault Trafic,Peugeot Traveller,Renault Trafic,Mercedes Benz Clase C Estate,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Bmw X3,Nissan X-trail,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Bmw X3,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 1800 for Seat Alhambra,Seat Alhambra,Peugeot 5008,Peugeot 5008,Citroen C4 Picasso 5+2,Citroen C4 Grand Spacetourer,Mg Marvel R,Nissan X-trail,Nissan Qashqai,Lynk&co 01,Opel Cabrio,Vw Beetle Cc,Peugeot Traveller,Renault Trafic,

EUR 1200 for Mercedes-benz Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Audi A3 Or Similar,Seat Leon,Renault Megane,Bmw Serie 1,Seat Leon,Mg5 Or Similar,Skoda Rapid,Kia Pegas,Nissan Qashqai,Citroën C3 Aircross Automatic Pmr,Audi Q2,Volkswagen T-cross,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Fiat 500c,Peugeot 508,Peugeot 308,Dacia Jogger,

EUR 1800 for Seat Alhambra,Seat Alhambra,Peugeot 5008,Peugeot 5008,Citroen C4 Picasso 5+2,Citroen C4 Grand Spacetourer,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Audi Q3 Sportback,Nissan Qashqai,Lynk&co 01,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Renault Trafic,Peugeot Traveller,Renault Trafic,Mercedes Benz Clase C Estate,

EUR 2000 for Seat Alhambra,Seat Alhambra,Mercedes Clase T,Peugeot 5008,Peugeot 5008,Bmw Serie 2 Gran T Ourer,Citroen C4 Picasso 5+2,Citroen C4 Grand Spacetourer,Bmw Serie 5,Mercedes Benz Clase C,Audi A3,Audi A3,Bmw X3,Nissan X-trail,Mg Marvel R,Nissan X-trail,Audi Q3 Sportback,Nissan X-trail 5+2s,Nissan Qashqai,Lynk&co 01 Automatic O Similar,Lynk&co 01,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Renault Trafic,Peugeot Traveller,Renault Trafic,Audi A6 Avant,Mercedes Benz Clase C Estate,

EUR 1800 for Mercedes-benz Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Audi A3 Or Similar,Hyundai Kona Hybrid,Seat Leon,Renault Megane,Bmw Serie 1,Seat Leon,Mg5 Or Similar,Skoda Rapid,Kia Pegas,Berlina Pequeña Básica,Nissan Qashqai,Citroën C3 Aircross Automatic Pmr,Audi Q2,Volkswagen T-cross,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Abarth 124,Fiat 500c,Peugeot 508,Peugeot 308,Dacia Jogger,

EUR 1200 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Volkswagen Polo,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,Hyundai I10,Nissan Micra,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat500,Smart Fortwo Eq,

Theft Insurance Excess differs by car model:

EUR for other car models.

EUR 900 for Nissan Micra,

EUR 900 for Fiat500,

EUR 1050 for Citroen C3,

EUR 900 for Fiat 500,

EUR 900 for Hyundai i10,

EUR 1050 for Volkswagen Polo,

EUR 1200 for Seat Leon,

EUR 1200 for Citroën Berlingo,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Dacia Jogger,

EUR 1200 for Volkswagen T-cross,

EUR 1200 for Peugeot 308,

EUR 1200 for Nissan Qashqai,

EUR 1800 for Nissan Qashqai,

EUR 1200 for Fiat 500c,

EUR 1800 for Vw Beetle Cc,

EUR 1800 for Opel Cabrio,

EUR 1500 for Citroen C4 Grand Spacetourer,

EUR 1500 for Citroen C4 Picasso 5+2,

EUR 1500 for Peugeot 5008,

EUR 1500 for Seat Alhambra,

EUR 1800 for Renault Trafic,

EUR 1800 for Peugeot Traveller,

EUR 900 for Hyundai I10,Nissan Micra,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Volkswagen Polo,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,

EUR 1500 for Abarth 124,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Bmw X3,Nissan X-trail,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Bmw X3,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 1200 for Mercedes-benz Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Audi A3 Or Similar,Seat Leon,Renault Megane,Bmw Serie 1,Seat Leon,Mg5 Or Similar,Skoda Rapid,Kia Pegas,Nissan Qashqai,Citroën C3 Aircross Automatic Pmr,Audi Q2,Volkswagen T-cross,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Fiat 500c,Peugeot 508,Peugeot 308,Dacia Jogger,

EUR 1800 for Seat Alhambra,Seat Alhambra,Peugeot 5008,Peugeot 5008,Citroen C4 Picasso 5+2,Citroen C4 Grand Spacetourer,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Audi Q3 Sportback,Nissan Qashqai,Lynk&co 01,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Renault Trafic,Peugeot Traveller,Renault Trafic,Mercedes Benz Clase C Estate,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.6 km from Bilbao Airport

Railway Stations

5.8 km from Train Station Bilbao

Other Landmarks

4.4 km from Funicular Artxanda (Estación Superior)

5.1 km from Funicular De Artxanda

7.1 km from Viaducto De Miraflores

FIND ME A CHEAP RENTAL

Map view of OK Mobility Store Location

coordinates: 43.307033 -2.891797

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 10.0
Vehicle cleanliness: 10.0
Spaciousness: 10.0
Counter staff: 7.0
Pick-up location: 6.0
Drop-off location: 8.0
Pick-up time: 30-60 mins
Drop-off time: 30-60 mins

S.Guerricabeitia
Bilbao
9 /10 Excellent
Reviewed: Wednesday, May 27, 2026
They could have had more staff to return cars to in order to expedite. Waited to turn in the car for over 40 minutes. Otherwise worked out great.
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Karis
Bilbao
8 /10 Very good
Reviewed: Wednesday, May 27, 2026
The car was great and exactly what we wanted, however, the service was incredibly slow in picking up the car and dropping it off. Paperwork took an extraordinary amount of time, and there were many people waiting in line ahead of us who were also taking a long time to get through their paperwork, so it was not just our problem. We could give the company a higher rating if pickup and dropoff times were reduced drastically. As it was, we spent nearly 2 hours waiting to pick up our car, and it took over an hour to finish the paperwork on dropoff.
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