Enterprise, FRANKFURT_OST Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Enterprise - FRANKFURT_OST Information, Car hire Instructions & Policies

Address

HANAUER LANDSTRASSE 344-346

Telephone

+496943053080

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 21 - 25 years old with charge of EUR 8.4 - 18 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full Driving License issued in Germany

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Italy	EUR 6.24 per day
Croatia Hungary The Republic of San Marino Slovakia Slovenia Vatican City State Poland Czech Republic Denmark Show More Croatia Hungary The Republic of San Marino Slovakia Slovenia Vatican City State Poland Czech Republic Denmark Liechtenstein Luxembourg Andorra Norway Monaco Belgium France Ireland Sweden Switzerland Gibraltar Finland United Kingdom Netherlands Portugal Spain Austria	EUR 6.24 per day

Vehicle of following brands: Audi, BMW, Mercedes, VW, Land Rover, Jaguar and Luxury Elite Electricare not allowed to be driven in.Please inform the rental branch of your intention to leave the country with the vehicle and it requires authorization. Cross border fees: Airport & Rail locations 6.24EUR per day. All other locations 5.00EUR per day. Maximum charge is 10days.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Mercedes C180	Poland

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR for Ford Galaxy,

EUR 1150 for Mercedes C180,

EUR 1150 for Skoda Octavia,

EUR 950 for Renault Clio,

EUR 900 for Seat Leon,

EUR 1150 for Volvo Xc60,

EUR 950-1150 for Renault Captur,Ford Focus,Opel Movano Xl2 10/12m3,Nissan Qashqai,

EUR 1150 for Bmw 3 Series,Mercedes C180,Bmw 5 Series,Volvo Xc60,Volvo Xc60,Ford Galaxy,Ford Tourneo,Volvo V60,Bmw 3 Series,Mercedes V-class,Ford Tourneo Custom,Ford Tourneo Custom,E Class,Mercedes C-class,Mercedes Eqc,Volvo Xc60,Audi A6,Audi A6,

EUR 2500 for Bmw Ix,

EUR 950 for Toyota Auris Hybrid,Renault Captur,Volkswagen Golf,Ford Focus,Suzuki Vitara,Jeep Renegade,Peugeot 308 Sw Aut. + Navi,Seat Leon,Volkswagen Golf,Ds Ds4,Mercedes A-class,Nissan March,Renault Clio,Ford Mondeo,Skoda Octavia,Skoda Octavia,Mercedes-benz Eqa,Toyota Rav4,Opel Movano Xl2 10/12m3,Nissan Qashqai,Kia Sedona,Vw Caddy 4+1,Skoda Superb,Ford Mondeo,Toyota Aygo,Toyota Aygo,Opel Insignia Aut.,Mercedes B Class,Volvo Xc40,Ford Kuga,Kuga With Towbar,Kia Carnival,Renault Grand Scenic,Volkswagen Passat,Ford Focus,Mystery Car,

EUR 1150-1500 for Fiat Ducato,Renault Kangoo,Iveco Daily,Mercedes Sprinter Long Wheelbase,Mercedes Sprinter Luton,Vauxhall Vivaro,

EUR 1250 for Citroen E-berlingo,Bmw 3 Series,Mercedes C180,Bmw 5 Series,Mustang Mach E,Volvo Xc60,Volvo Xc60,Ford Galaxy,Ford Tourneo,Volvo V60,Bmw 3 Series,Mercedes V-class,Renault Kangoo,Ford Tourneo Custom,Ford Tourneo Custom,Tesla Model 3,E Class,Mercedes C-class,Mercedes Eqc,Volvo Xc60,Audi A6,Audi A6,Kia Carnival,Renault Grand Scenic,Bmw Ix,

EUR 1050 for Great Wall Ora Funky Cat,Toyota Auris Hybrid,Renault Captur,Volkswagen Golf,Ford Focus,Opel Mokka,Suzuki Vitara,Jeep Renegade,Peugeot 308 Sw Aut. + Navi,Seat Leon,Volkswagen Golf,Ds Ds4,Mercedes A-class,Lexus Ux 300e,Nissan March,Peugeot E-208,Ford Mondeo,Skoda Octavia,Skoda Octavia,Mercedes-benz Eqa,Nissan Qashqai,Kia Sedona,Vw Caddy 4+1,Skoda Superb,Ford Mondeo,Toyota Aygo,Toyota Aygo,Byd Atto 3 Extended Range,Volvo Xc40,Mystery Car,

EUR 1500 for Opel Movano-e,Fiat Ducato,Mercedes-benz Evito,Iveco Daily,Mercedes Sprinter Long Wheelbase,Mercedes Sprinter Luton,Maxus Edeliver 9,Vauxhall Vivaro,

Theft Insurance Excess differs by car model:

EUR 1150 for Mercedes C180,

EUR 1150 for Skoda Octavia,

EUR 900 for Seat Leon,

EUR 950-1150 for Renault Captur,Ford Focus,Opel Movano Xl2 10/12m3,Nissan Qashqai,

EUR 2500 for Bmw Ix,

EUR 1150-1500 for Fiat Ducato,Renault Kangoo,Iveco Daily,Mercedes Sprinter Long Wheelbase,Mercedes Sprinter Luton,Vauxhall Vivaro,

EUR 1500 for Opel Movano-e,Fiat Ducato,Mercedes-benz Evito,Iveco Daily,Mercedes Sprinter Long Wheelbase,Mercedes Sprinter Luton,Maxus Edeliver 9,Vauxhall Vivaro,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

16.2 km from Frankfurt Airport

107.7 km from Frankfurt Hahn Airport

Railway Stations

6.1 km from Frankfurt Central Station

Hotels

4.8 km from Turm Hotel

5.5 km from Living Hotel Frankfurt by Derag

6 km from Le Méridien Frankfurt

Other Landmarks

4.8 km from Eschenheim Tower

5.3 km from Commerzbank Tower

FIND ME A CHEAP RENTAL

Map view of Enterprise Store Location

coordinates: 50.12413 8.745284

Guest Reviews

Total points： 4.0 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Virginia Wilson
Frankfurt
2 /10 Poor
Reviewed: Saturday, February 22, 2025
Arrived at Frankfurt train station, took nearly half an hour by taxi to get to the car rental company Enterprise, only to be informed that the selected automatic Volkswagen station wagon was not returned, and they only had a manual version of the same car. Considering the complex road conditions in Europe, coupled with winding mountain roads, driving a manual with kids is inconvenient. More importantly, I haven't driven a manual car in nearly ten years and wasn’t confident. After negotiating, the car rental company made calls for almost half an hour, and I had to make nearly ten minutes of international calls to QEEQ. The rental company then said they found the only automatic car available and took us nearly 40 kilometers to their headquarters. What they gave us was a small Nissan SUV, which couldn’t fit our large and small luggage. With no other options, we had to accept the original manual Opel station wagon. This car rental experience left me speechless... The GPS rented for free from QEEQ before departure couldn’t locate our destinations at all. Thankfully, we had downloaded Google Maps on our phone before the trip, which helped us successfully complete our road trip. A word of advice to those choosing cheaper rental companies: There are many affordable rental companies in Europe with very convenient locations; you can book directly on their websites. Using intermediaries for booking complicates communication with European rental companies. This review is just my personal opinion, individual opinions may vary.
Read More >
Valentine Johnston(e)
Frankfurt
6 /10 Average
Reviewed: Saturday, February 22, 2025
Enterprise is a small company, and the branch near the Frankfurt East Train Station is really tiny... They only had one car available, so there was no choice. After negotiating, they gave us a free ride to the airport where we could choose from four cars. Returning the car was also hassle-free. In summary: Enterprise offers enthusiastic service and competitive prices, but they have a limited number of cars (didn't see the numerous Mercedes and BMWs as some mentioned). You need to be lucky.
Read More >
Christine Duncan
Frankfurt
2 /10 Poor
Reviewed: Saturday, February 22, 2025
The day before departure, I was informed that the car model I had booked was not available. The rental company helped me to book another model, but it was also unavailable when I arrived at the store. They only had a Ford Fiesta left, take it or leave it. This store is truly unreliable. They overcharged me for the child seat. When I returned the car, I pointed it out to the staff, who promised a refund but never followed through. It took 3 months to get a refund after contacting them through the rental platform. Their efficiency is really questionable.
Read More >
Bernie Faraday
Frankfurt
6 /10 Average
Reviewed: Saturday, February 22, 2025
The experience was average. The only thing that exceeded my expectations was the free upgrade to an SUV due to the unavailability of the reserved model. I was first asked to change the return location, and then told that the bumper had scratches upon return. However, I had been very cautious and did not have any collisions. Thankfully, I had supplemental insurance.
Read More >

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Enterprise, FRANKFURT_OST Car hire

Enterprise - FRANKFURT_OST Information, Car hire Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Paid:

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

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More Enterprise Car hire Locations in Frankfurt