Stourbridge Store | Enterprise Car hire

Address

THORNS ROAD, STOURBRIDGE, BRIERLEY HILL, ENG, DY5 2LA, GB

Telephone

+441384424666

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -18:00	08:00 -18:00	09:00 -13:00	10:00 -14:00	08:00 -18:00	08:00 -18:00	08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full Driving License issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Croatia Czech Republic Denmark France Germany Italy Poland Show More Austria Belgium Croatia Czech Republic Denmark France Germany Italy Poland Netherlands Slovakia Slovenia Spain Switzerland	GBP 300 per rental

Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated and to access 24/7 international breakdown cover through the AA.
In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch on their own with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card,Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country.
The charge for European Travel Coverage is £300 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged 25.53 Please note that we are unable to provide any additional equipment that may be compulsory for driving abroad (e.g. breathalyzers, warning triangles, first aid kits etc.) and this responsibility rests on the driver. Customers are required to be aware of any requirements of the destination and any countries or regions customers might travel through.
This policy and cross border fees are only for reference,please be subject to the counter.

Must-not:

Taking rental cars to following countries is not allowed:
Ireland

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1500 for Mitsubishi Mirage G4,Kia Soluto,Toyota Yaris,Ford Puma,Volkswagen Polo,Clio (3p),Vauxhall Corsa,Vauxhall Corsa,Vauxhall Corsa,Vauxhall Corsa,A Kia Picanto,Renault Twingo,

EUR 1500-2000 for Renault Kangoo,Vauxhall Vivaro,Ford S-max,

EUR 1500 for Chevrolet Spin,Changan Star 9,

EUR 2000-3000 for Jaguar F-type,Jaguar F-type,Volkswagen T-roc Cabrio 1.5 Automatic Or Similar,Mercedes E250 Convertible,

GBP 1500 for Seat Arona,

GBP 2000 for Peugeot 3008,

GBP 1750 for Mercedes Sprinter,

GBP 1500-2000 for Vauxhall Astra,Ford Focus-diesel,

GBP 1500 for Cupra Born Impulse Electric Car Or Similar,Toyota Yaris Cross Hybrid,Hyundai Ioniq,Peugeot E-2008,Renault Captur,Skoda Kamiq,Opel Corsa-e,Toyota Yaris,

GBP 1500-2000 for Fiat Ducato,Renault Kangoo,Ford Luton Van With Tail-lift,Mercedes Sprinter,Ford Luton Van,Vauxhall Vivaro,

GBP 1500 for Cupra Born Impulse Electric Car Or Similar,Toyota Yaris Cross Hybrid,Hyundai Ioniq,Toyota Yaris,Ford Puma,Peugeot E-2008,Renault Captur,Skoda Kamiq,Seat Arona,Volkswagen Polo,Clio (3p),Opel Corsa-e,Toyota Yaris,Vauxhall Corsa,Vauxhall Corsa,Renault Twingo,

GBP 2000 for Mini Cooper Se,Bmw Ix3,Mazda Mx30,Vauxhall Grandland X,Bmw 5 Series,Mercedes E Class,Tesla Model X,Tesla Model 3,Bmw 5 Series,Bmw 5 Series,Mercedes E-class,Mercedes C-class,Mercedes Eqc,Skoda Octavia,Mercedes-benz Eqb,Mitsubishi Outlander,Audi E-tron 55 Electric,Mercedes S-class,Mercedes S-class,

GBP 2000 for Mercedes A-class,Ds Ds4,Volvo Xc60,Fiat Tipo,Skoda Octavia,Jeep Compass,Opel Movano Xl2 10/12m3,Peugeot 3008,Vauxhall Insignia,Skoda Octavia Automatico,Volkswagen Passat,Vauxhall Insignia,Peugeot 5008,Ford Kuga,

GBP 2000 for Range Rover Evoque Auto O Similar,Vw Caddy Maxi,Peugeot Partner 7 Seats,Citroen Grand C4 Spacetourer,Chevrolet Suburban,Mercedes Vito,Ford Tourneo Custom,Porsche Macan,Renault Grand Scenic,Extraordinary (bmw X5),Range Rover Sport,

Theft Insurance Excess differs by car model:

GBP 1500 for Seat Arona,

GBP 1750 for Mercedes Sprinter,

GBP 1500-2000 for Vauxhall Astra,Ford Focus-diesel,

GBP 2000 for Peugeot 3008,

EUR 2000-3000 for Jaguar F-type,Jaguar F-type,Porsche Macan,Volkswagen T-roc Cabrio 1.5 Automatic Or Similar,Mercedes E250 Convertible,Extraordinary (bmw X5),Range Rover Sport,