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+81 3-4578-4029
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8698898326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8698898326
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Hertz, State Street Car hire

Hertz 600+ ratings, 5 reviews

Chicago, Illinois, United States

7.6 / 10 Good

Hertz - State Street Information, Car hire Instructions & Policies

Address

401 NORTH STATE ST.

Telephone

3123727600

Pick-up Instructions

Located one block north of the Chicago River and Wacker Drive.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -18:00
07:00 -18:00
07:00 -14:00
08:00 -15:00
07:00 -18:00
07:00 -18:00
07:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 25 years old with charge of USD 19 - 45 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in United States

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 16.99/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 13.5/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 13/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 13/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 13/day
capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

15.4 km from Chicago Midway Airport

25 km from Chicago O`Hare Airport

51.9 km from DuPage Airport

Railway Stations

0.7 km from Millennium Station

Hotels

0.5 km from Hyatt Regency Chicago

0.7 km from Warwick Allerton - Chicago

Other Landmarks

0.8 km from Water Tower Chicago

1.2 km from 360 Chicago

1.3 km from Chicago Board Of Trade Building

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 41.8894853 -87.6275218

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.6 / 10 Good

  • Vehicle condition: 4.0
  • Vehicle cleanliness: 4.0
  • Spaciousness: 4.0
  • Counter staff: 4.0
  • Pick-up location: 4.0
  • Drop-off location: 4.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • dan cohen

    Chicago

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    i love this hertz location - the staff is always super friendly and efficient. whenever i see this location as an option to book, as long as the price is relatively similar to other locations, i always book here.
    Read More >

  • Anonymous

    Chicago

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Everything was ver efficient. Staff knew about booking and the whole process took about 20mins as they did not have the car I ordered and was given an upgrade.
    Read More >

  • Darnell Nixon

    Chicago

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The signage for returning cars at O'Hare Airport is not clear enough.
    Read More >

  • Aaron Ricardo

    Chicago

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    They didn't provide the reserved model, and none of their locations had a replacement vehicle available. They also didn't allow early cancellation. The offered Tesla wasn't suitable for long-distance travel. After picking up the car, we found that even when parked overnight, the battery still drained, causing us to make multiple long charging stops during the trip. This added extra time and fatigue, resulting in a very poor rental experience.
    Read More >

  • Joyce Fowler

    Chicago

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The location in the city center is very good, but they close a bit early, making it inconvenient to return the car at night.
    Read More >

More Hertz Car hire Locations in Chicago

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