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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4972630050
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4972630050
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Alamo, East Midlands Airport Car hire

Alamo 800+ ratings, 6 reviews

East Midlands, United Kingdom

9.1 / 10 Excellent

Best Price Car Hire at East Midlands Airport(EMA)

Last updated on: February 17, 2025

Alamo - East Midlands Airport Information, Car hire Instructions & Policies

Address

ENTERPRISE RENT A CAR, EAST MIDLANDS AIRPORT, CASTLE DONINGTON, ENG, DE74 2SA, GB

Telephone

+441332812828

Pick-up Instructions

The Alamo - East Midlands Airport car hire location is in terminal

You can walk to the counter of Alamo - East Midlands Airport car hire.

The vehicles are located in the car rental village. East Midlands Airport operate a bus service during the months of April–November. Outside of these months (December–March), please allow a 10 to 15-minute walk from the terminal.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -20:00
07:00 -20:00
07:00 -15:00
10:00 -18:00
07:00 -20:00
07:00 -20:00
07:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full Driving License issued in United Kingdom

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Show More

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Poland

Slovakia

Slovenia

Spain

Switzerland

GBP 300 per rental
Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Hyundai Staria

Ireland

 GBP 300 per rental
Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53

Must-not:

Taking rental cars to following countries is not allowed:
Ireland

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Ford Focus Aut,Chevrolet Aveo,Fiat Tipo Hb,Volkswagen Golf,Toyota Yaris 2-door,Fiat 500,Vauxhall Corsa,Opel Corsa,Opel Corsa,Opel Corsa,Peugeot 308, Hyundai I30 Automatic Or Similar,Skoda Octavia,Kia Picanto,Toyota Aygo,Vauxhall Insignia,Peugeot 508,Vauxhall Insignia,Skoda Octavia,

EUR 1350 for Renault Master,Description Not Available,Ford Galaxy,Ford Transit Swb Van,Peugeot 5008,Peugeot 5008,Opel Vivaro,Ford S-max,Renault Grand Scenic,

EUR 1400 for Ds Ds4,Bmw 1 Series,

GBP 2000 for other car models.

GBP 2000 for Ds Ds4,Bmw 1 Series,Cupra Born,Mustang Mach E,Volvo Xc60,Toyota Prado,Description Not Available,Ford Galaxy,Peugeot 308, Hyundai I30 Automatic Or Similar,Skoda Octavia,Mazda Mx30,Vauxhall Grandland X,Vauxhall Grandland X,Nissan Qashqai,Nissan Qashqai,Peugeot 5008,Renault Megane,Peugeot 508,Bmw Ix,Land Rover Range Rover Sport,Hyundai Staria,Ford Tourneo Custom,Tesla Model 3,Bmw 5 Series,Bmw 5 Series,Bmw 3 Series,Audi A6,Mercedes Eqc,Bmw X1,Vauxhall Insignia,Skoda Octavia,Peugeot 508,Vauxhall Insignia,Skoda Octavia,Volvo C40,Ford Kuga,Kia Sportage Automatico,Suzuki Vitara, Kia Sportage Or Similar,Renault Grand Scenic,Polestar 2,Mercedes Benz Gla 200,Mercedes S-class,Range Rover Sport,Range Rover Sport,

GBP 1500 for Byd Dolphin Extended Range,Toyota Corolla,Hyundai Ioniq,Fiat Tipo Hb,Vw Golf Diesel,Volkswagen Golf,Peugeot E-2008,Renault Captur,Nissan Juke,Volkswagen T-cross,Toyota Yaris 2-door,Fiat 500,Renault Zoe-electric,Yaris Hybrid-hybrid,Opel Corsa,Opel Corsa,Toyota Aygo,

GBP 1500-2000 for Renault Master,Ford Transit Swb Van,Ford Transit,Mercedes Sprinter,Ford Luton Van,Opel Vivaro,

Theft Insurance Excess differs by car model:

GBP 2000 for Ds Ds4,Bmw 1 Series,Cupra Born,Mustang Mach E,Volvo Xc60,Toyota Prado,Description Not Available,Ford Galaxy,Peugeot 308, Hyundai I30 Automatic Or Similar,Skoda Octavia,Mazda Mx30,Vauxhall Grandland X,Vauxhall Grandland X,Nissan Qashqai,Nissan Qashqai,Peugeot 5008,Renault Megane,Peugeot 508,Bmw Ix,Land Rover Range Rover Sport,Hyundai Staria,Ford Tourneo Custom,Tesla Model 3,Bmw 5 Series,Bmw 5 Series,Bmw 3 Series,Audi A6,Mercedes Eqc,Bmw X1,Vauxhall Insignia,Skoda Octavia,Peugeot 508,Vauxhall Insignia,Skoda Octavia,Volvo C40,Ford Kuga,Kia Sportage Automatico,Suzuki Vitara, Kia Sportage Or Similar,Renault Grand Scenic,Polestar 2,Mercedes Benz Gla 200,Mercedes S-class,Range Rover Sport,Range Rover Sport,

GBP 1500 for Byd Dolphin Extended Range,Toyota Corolla,Hyundai Ioniq,Fiat Tipo Hb,Vw Golf Diesel,Volkswagen Golf,Peugeot E-2008,Renault Captur,Nissan Juke,Volkswagen T-cross,Toyota Yaris 2-door,Fiat 500,Renault Zoe-electric,Yaris Hybrid-hybrid,Opel Corsa,Opel Corsa,Toyota Aygo,

GBP 1500-2000 for Renault Master,Ford Transit Swb Van,Ford Transit,Mercedes Sprinter,Ford Luton Van,Opel Vivaro,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 km from East Midlands Airport

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 52.82323 -1.336207

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.1 / 10 Excellent

  • Vehicle condition: 8.3
  • Vehicle cleanliness: 8.0
  • Spaciousness: 7.0
  • Counter staff: 8.3
  • Pick-up location: 7.3
  • Drop-off location: 7.6
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • J.Fearn

    East Midlands

    8 /10 Very good

    Reviewed: Thursday, February 20, 2025

    Katie at EMA was a gem, we arrived at midnight having given her our details over the phone. It was completely stress free and she was very polite. The only problem we had was finding the office. It is not marked Alamo but Enterprise. The girl when we dropped the car off was also friendly and polite - you have a good team there.
    Read More >

  • F.Gonzalez Martinez

    East Midlands

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Still waiting the deposit back in my account for 300£. Also the GPS didnt work. Pls confirm money back asap. Thanks
    Read More >

  • S.Smithson

    East Midlands

    9.7 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Very polite and friendly efficient service
    Read More >

  • Reiko Lomas

    East Midlands

    9 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Seamus was very helpful on pick up. Would recommend Alamo in the future
    Read More >

  • LH

    East Midlands

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Wonderful staff, so helpful. I was able to pick up my car earlier than anticipated and they couldn't do enough for me. Showed me around the car and explained all the gadgets and familiarised me with the car. I had to extend my stay and they were so helpful and allowed me to extend my hire without any problems.
    Read More >

  • Buck Minnie

    East Midlands

    8 /10 Very good

    Reviewed: Thursday, February 20, 2025

    The rental company provides detailed explanations and suggests additional insurance but does not force it.
    Read More >

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