Alamo, Tulum Downtown Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Tulum Downtown Information, Car hire Instructions & Policies

Address

AV COBA SUR ESQ CON CALLE, ASTEROIDES, TULUM, 77780, MX

Telephone

+529848712679

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 16.24 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

Unrestricted driving within Mexico. Rentals originating from Tijuana, Mexicali, Cd. Juarez, Chihuahua Hermosillo and Monterrey are permitted to cross border into USA. Customer must purchase liability insurance at $10 USD per day. Crossing to Central America is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 3500 for other car models.

USD 2000 for Toyota Yaris,Hyundai Accent,Ford Focus Hatchback,Peugeot 308,Ford Fiesta,Fiat Argo,Volkswagen Polo Or Similar,Citroen C3,Citroen Basalt,Mercedes C Class,Kia K4,Dodge Attitude Gt,Skoda Kodiaq,Renault Symbioz,Chevrolet Matiz,Fiat Panda,Bmw 320d Limusine,Kia Forte,Opel Insignia,

USD 3000 for Kia Stonic,Chevrolet Cavalier,Haval H6 2.0t S-luxury 7dct,Vw T-roc,Volkswagen T-roc,Suzuki Jimny,Volvo Xc90,Renault Espace,Nissan X Trail,Kuga Winter Tyres,Dealers Choicw,

USD 3500 for Isuzu D-max-4wd,Toyota Avanza,Volvo Xc60,Jeep Rubicon Hard Top,Hyundai H1,Nissan Np300,Kia Sportage,Ebro S800 (5+2),Toyota Veloz,Mercedes Benz Glc,Jeep Patriot,Volkswagen Caddy,

Theft Insurance Excess differs by car model:

USD 3000 for Kia Stonic,Chevrolet Cavalier,Haval H6 2.0t S-luxury 7dct,Vw T-roc,Volkswagen T-roc,Suzuki Jimny,Volvo Xc90,Renault Espace,Nissan X Trail,Kuga Winter Tyres,Dealers Choicw,

USD 3500 for Isuzu D-max-4wd,Toyota Avanza,Volvo Xc60,Jeep Rubicon Hard Top,Hyundai H1,Nissan Np300,Kia Sportage,Ebro S800 (5+2),Toyota Veloz,Mercedes Benz Glc,Jeep Patriot,Volkswagen Caddy,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.3 km from Tulum Naval Air Station Airport

22.2 km from Felipe Carrillo Puerto International Airport

Hotels

Nearby Wish Tulum

Nearby Amansala Pueblo

0.1 km from Siete Deseos By LHMG

Other Landmarks

2 km from Bus Station Tulum Ruins

2.5 km from Tulum Archeological Site

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 20.210606 -87.452225

Guest Reviews

Total points： 10.0 / 10 Excellent

Vehicle condition: 10.0
Vehicle cleanliness: 10.0
Spaciousness: 10.0
Counter staff: 10.0
Pick-up location: 10.0
Drop-off location: 10.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

H.Herrey
Tulum
10 /10 Excellent
Reviewed: Friday, July 10, 2026
Highly recommend. I booked online, went in to pick up car and was informed of my options without feeling pushed into upgrading anything. Staff was nice and professional, the whole process was easy and quick. Had no problems at all, would definitely return here for future rentals.
Read More >

Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

Where is the Car hire Store Location?

AV COBA SUR ESQ CON CALLE, ASTEROIDES, TULUM, 77780, MX

What is the Telephone Number?

+529848712679

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please check with the branch staff about the return location and time.

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 16.24 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)
An English translation must be provided on the back of the driver's license.

Original Japanese Driving Licence + Dealer translation
Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic
For local renters, you need to bring:

Full Driving License issued in Mexico

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
2.3 km from Tulum Naval Air Station Airport
22.2 km from Felipe Carrillo Puerto International Airport
Hotels
Nearby Wish Tulum
Nearby Amansala Pueblo
0.1 km from Siete Deseos By LHMG
Other Landmarks
2 km from Bus Station Tulum Ruins
2.5 km from Tulum Archeological Site

Alamo, Tulum Downtown Car hire

Alamo - Tulum Downtown Information, Car hire Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Conditional:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

Where is the Car hire Store Location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver Age Requirements for this Car hire Store?

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Hotels

Other Landmarks