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SURPRICE RENT A CAR, London Gatwick Airport Car hire

SURPRICE RENT A CAR 800+ ratings, 7 reviews

London, England, United Kingdom

7.1 / 10 Good

SURPRICE RENT A CAR - London Gatwick Airport Information, Car hire Instructions & Policies

Address

South Terminal Arrivals - Ground Floor, Level 00 Horley, Gatwick RH6 0NP

Telephone

+44 330 094 9033 / +44 752 323 2343

Pick-up Instructions

The SURPRICE RENT A CAR - London Gatwick Airport car hire location is in terminal

You can walk to the counter of SURPRICE RENT A CAR - London Gatwick Airport car hire.

Pick-up: On arriving in South Terminal Gatwick airport our customer contract collection point is located inside Regus Express (10 steps from arrivals). From North Terminal please follow the sign to Regus Express in South Terminal Arrivals.

Drop-off Instructions

Drop-Off: Gatwick Airport Spirit Wood Broadbridge LaneBurstow, Horley Gatwick, RH6 9RF

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

25 - 80 years old ( the info. of exact age range is under collection)

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

You are also required to present: Proof of address such as a physical utility bill or bank statement issued within the last 4 months (UK residents) . Boarding Pass (if non-UK resident and flying into UK)

For local renters, you need to bring:

Full Driving License issued in United Kingdom

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1500 for Renault Twingo,

GBP 1500 for Toyota Aygo,

GBP 1500 for Citroen C1,

GBP 1500 for Fiat Panda.,

GBP 1500 for Fiat Panda,

GBP 1500 for Renault Clio,

GBP 1500 for Suzuki Baleno Gl,

GBP 1500 for Vw Polo,

GBP 1500 for Toyota Yaris At,

GBP 1500 for Renault Captur,

GBP 1500 for Mini One,

GBP 1500 for Ford Focus,

GBP 1500 for Volkswagen T Cross Aut.,

GBP 1500 for Ford Focus Automatic Or Similar,

GBP 1500 for Hyundai I30 Automatic Or Similar,

GBP 1750 for Renault Trafic,

GBP 1750 for Volkswagen Multivan,

GBP 2500 for Toyota Hiace,

GBP 2000 for Mercedes C-class,

GBP 1750 for Mercedes Gle, Bmw X5,

GBP 1500 for Kia Optima (manual),

GBP 1500 for Kia Optima Or Similar,

GBP 1500 for Peugeot 301 Diesel,

GBP 1500 for Kia Optima,

GBP 1500 for Skoda Octavia Automatic Or Similar,

GBP 1500 for Vauxhall Insignia,

GBP 1500 for Nissan Primastar Kombi,

GBP 1500 for Vw Passat Estate,

Theft Insurance Excess differs by car model:

GBP 1500 for Renault Twingo,

GBP 1500 for Toyota Aygo,

GBP 1500 for Citroen C1,

GBP 1500 for Fiat Panda.,

GBP 1500 for Fiat Panda,

GBP 1500 for Renault Clio,

GBP 1500 for Suzuki Baleno Gl,

GBP 1500 for Vw Polo,

GBP 1500 for Toyota Yaris At,

GBP 1500 for Renault Captur,

GBP 1500 for Mini One,

GBP 1500 for Ford Focus,

GBP 1500 for Volkswagen T Cross Aut.,

GBP 1500 for Ford Focus Automatic Or Similar,

GBP 1500 for Hyundai I30 Automatic Or Similar,

GBP 1750 for Renault Trafic,

GBP 1750 for Volkswagen Multivan,

GBP 2500 for Toyota Hiace,

GBP 2000 for Mercedes C-class,

GBP 1750 for Mercedes Gle, Bmw X5,

GBP 1500 for Kia Optima (manual),

GBP 1500 for Kia Optima Or Similar,

GBP 1500 for Peugeot 301 Diesel,

GBP 1500 for Kia Optima,

GBP 1500 for Skoda Octavia Automatic Or Similar,

GBP 1500 for Vauxhall Insignia,

GBP 1500 for Nissan Primastar Kombi,

GBP 1500 for Vw Passat Estate,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 km from Gatwick Airport

40.3 km from Heathrow Airport

40.3 km from Heathrow Airport T1-T4

Railway Stations

28.4 km from Norbury

37.6 km from Victoria Station

38.6 km from London Waterloo Station

Hotels

37.4 km from Millennium Gloucester Hotel London

38.1 km from Boutique Tower Bridge Apartment

38.1 km from Copthorne Tara Hotel London Kensington

Other Landmarks

35.4 km from Eltham Palace

35.5 km from Lewisham

37.6 km from Hyde Park

FIND ME A CHEAP RENTAL
Map view of SURPRICE RENT A CAR Store Location
coordinates: 51.157132 -0.161578

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.1 / 10 Good

  • Vehicle condition: 7.7
  • Vehicle cleanliness: 7.4
  • Spaciousness: 7.4
  • Counter staff: 7.4
  • Pick-up location: 6.0
  • Drop-off location: 7.1
  • Pick-up time: over 60 mins
  • Drop-off time: 0-10 mins

  • M.Evans

    London

    10 /10 Excellent

    Reviewed: Tuesday, February 17, 2026

    Good guys. Shame about the pickup time. They were trying to help another client, but cars are 15mins off site and had to wait
    Read More >

  • Anonymous

    London

    7 /10 Good

    Reviewed: Tuesday, February 17, 2026

    Waited for ages for office to open as dropping off another customer. Found the office hard to find from the instructions. Hated the shuttle bus system - I think I overreacted; others might find it fine. Friendly and helpful staff.
    Read More >

  • A.Salleh

    London

    9.3 /10 Excellent

    Reviewed: Tuesday, February 17, 2026

    Good service, they upgraded my car when I arrive with the huge luggage.
    Read More >

  • Juliana G

    London

    10 /10 Excellent

    Reviewed: Tuesday, February 17, 2026

    Great and very helpful staff. For any request there was someone very helpful at the end of the phone
    Read More >

  • V.Prorok

    London

    2 /10 Poor

    Reviewed: Tuesday, February 17, 2026

    Picking-up a car took almost 2 hours; the car is not really at terminal, they took me about 10 miles away from the airport to the car; dropping off is also terrible - there is no signs on the place, I winded around few times until found them; the car was vandalized, though that was not my fault, and I reported police, they charged me 1500GBP (abt 2000US$) for 4 small scratches! Never rent a car with SurPrice car rentals!!!
    Read More >

  • G.Bagshaw

    London

    10 /10 Excellent

    Reviewed: Tuesday, February 17, 2026

    Best car hire company I have used, never heard of them before, but always will use in future
    Read More >

  • S.Graves

    London

    2 /10 Poor

    Reviewed: Tuesday, February 17, 2026

    Surprice is running an insurance scam. They give you a good price initially but then look extremely hard for something to charge you for when you return the car in order to make up for the good initial price. You'll be better off just paying up front with a more reputable company. For us, they kept pointing stuff out until I couldn't provide a photo proving it was there before.
    Read More >

More Car hire Brands at Gatwick Airport

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Where is the Car hire Store Location?

South Terminal Arrivals - Ground Floor, Level 00 Horley, Gatwick RH6 0NP

What is the Telephone Number?

+44 330 094 9033/ +44 752 323 2343

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The SURPRICE RENT A CAR - London Gatwick Airport car hire location is in terminal

You can walk to the counter of SURPRICE RENT A CAR - London Gatwick Airport car hire.

Pick-up: On arriving in South Terminal Gatwick airport our customer contract collection point is located inside Regus Express (10 steps from arrivals). From North Terminal please follow the sign to Regus Express in South Terminal Arrivals.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Drop-Off: Gatwick Airport Spirit Wood Broadbridge LaneBurstow, Horley Gatwick, RH6 9RF

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver Age Requirements for this Car hire Store?

25 - 80 years old ( the info. of exact age range is under collection)

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    UK Driving License（with DVLA check code/DVLA endorsement record）

    In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

    You are also required to present: Proof of address such as a physical utility bill or bank statement issued within the last 4 months (UK residents) . Boarding Pass (if non-UK resident and flying into UK)

  • For local renters, you need to bring:

    Full Driving License issued in United Kingdom

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.5 km from Gatwick Airport

    40.3 km from Heathrow Airport

    40.3 km from Heathrow Airport T1-T4

  • Railway Stations

    28.4 km from Norbury

    37.6 km from Victoria Station

    38.6 km from London Waterloo Station

  • Hotels

    37.4 km from Millennium Gloucester Hotel London

    38.1 km from Boutique Tower Bridge Apartment

    38.1 km from Copthorne Tara Hotel London Kensington

  • Other Landmarks

    35.4 km from Eltham Palace

    35.5 km from Lewisham

    37.6 km from Hyde Park

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