SURPRICE RENT A CAR, London Gatwick Airport Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

SURPRICE RENT A CAR - London Gatwick Airport Information, Car hire Instructions & Policies

Address

South Terminal Arrivals - Ground Floor, Level 00 Horley, Gatwick RH6 0NP

Telephone

+44 330 094 9033 / +44 752 323 2343

Pick-up Instructions

The SURPRICE RENT A CAR - London Gatwick Airport car hire location is in terminal

You can walk to the counter of SURPRICE RENT A CAR - London Gatwick Airport car hire.

Pick-up: On arriving in South Terminal Gatwick airport our customer contract collection point is located inside Regus Express (10 steps from arrivals). From North Terminal please follow the sign to Regus Express in South Terminal Arrivals.

Drop-off Instructions

Drop-Off: Gatwick Airport Spirit Wood Broadbridge LaneBurstow, Horley Gatwick, RH6 9RF

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

23 - 75 years old

Young Driver Fee applies at 23 - 24 years old with charge of GBP 42 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

You are also required to present: Proof of address such as a physical utility bill or bank statement issued within the last 4 months (UK residents) . Boarding Pass (if non-UK resident and flying into UK)

For local renters, you need to bring:

Full Driving License issued in United Kingdom

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

GBP 10/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

GBP 13.99/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

GBP 12.99/day

capped at GBP 129.9

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

GBP 12.99/day

capped at GBP 129.9

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

GBP 8.99/day

capped at GBP 89.9

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1500 for Renault Twingo,

GBP 1500 for Toyota Aygo,

GBP 1500 for Fiat Panda,

GBP 1500 for Opel Corsa,

GBP 1500 for Fiat 500,

GBP 1500 for Punto Summer Fleet,

GBP 1500 for Toyota Yaris,

GBP 1500 for Toyota Yaris 2-door,

GBP 1500 for Renault Clio,

GBP 1500 for Volkswagen Golf,

GBP 1500 for Citroen C4 Cactus,

GBP 1500 for Fiat 500l,

GBP 1500 for Opel Astra Automatic Or Similar,

GBP 1500 for MINI Cooper,

GBP 1500 for Honda City,

GBP 1750 for Ford Galaxy,

GBP 1750 for Description Not Available,

GBP 2500 for Toyota Hiace,

GBP 2000 for BMW 3 Series,

GBP 1750 for Ds7 Crossback,

GBP 1500 for Skoda Octavia,

GBP 1500 for Kia Optima Or Similar,

GBP 1500 for Vauxhall Insignia,

GBP 1500 for Peugeot 508,

GBP 1500 for Skoda Octavia Automatic Or Similar,

GBP 1500 for Renault Grand Scenic,

GBP 1500 for Volkswagen Passat,

GBP 1500 for V60 Cc,

Theft Insurance Excess differs by car model:

GBP 1500 for Renault Twingo,

GBP 1500 for Toyota Aygo,

GBP 1500 for Fiat Panda,

GBP 1500 for Opel Corsa,

GBP 1500 for Fiat 500,

GBP 1500 for Punto Summer Fleet,

GBP 1500 for Toyota Yaris,

GBP 1500 for Toyota Yaris 2-door,

GBP 1500 for Renault Clio,

GBP 1500 for Volkswagen Golf,

GBP 1500 for Citroen C4 Cactus,

GBP 1500 for Fiat 500l,

GBP 1500 for Opel Astra Automatic Or Similar,

GBP 1500 for MINI Cooper,

GBP 1500 for Honda City,

GBP 1750 for Ford Galaxy,

GBP 1750 for Description Not Available,

GBP 2500 for Toyota Hiace,

GBP 2000 for BMW 3 Series,

GBP 1750 for Ds7 Crossback,

GBP 1500 for Skoda Octavia,

GBP 1500 for Kia Optima Or Similar,

GBP 1500 for Vauxhall Insignia,

GBP 1500 for Peugeot 508,

GBP 1500 for Skoda Octavia Automatic Or Similar,

GBP 1500 for Renault Grand Scenic,

GBP 1500 for Volkswagen Passat,

GBP 1500 for V60 Cc,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 km from Gatwick Airport

40.3 km from Heathrow Airport T1-t4

40.3 km from Heathrow Airport

Railway Stations

28.4 km from Norbury

37.6 km from Victoria Station

38.6 km from London Waterloo Station

Hotels

37.4 km from Millennium Gloucester Hotel London

38.1 km from Copthorne Tara Hotel London Kensington

38.1 km from Boutique Tower Bridge Apartment

Other Landmarks

35.4 km from Eltham Palace

35.5 km from Lewisham

38.3 km from Big Ben

FIND ME A CHEAP RENTAL

Map view of SURPRICE RENT A CAR Store Location

coordinates: 51.157132 -0.161578

Guest Reviews

Total points： 7.1 / 10 Good

Vehicle condition: 7.7
Vehicle cleanliness: 7.4
Spaciousness: 7.4
Counter staff: 7.4
Pick-up location: 6.0
Drop-off location: 7.1
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

M.Evans
London
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Good guys. Shame about the pickup time. They were trying to help another client, but cars are 15mins off site and had to wait
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Anonymous
London
7 /10 Good
Reviewed: Thursday, February 20, 2025
Waited for ages for office to open as dropping off another customer. Found the office hard to find from the instructions. Hated the shuttle bus system - I think I overreacted; others might find it fine. Friendly and helpful staff.
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A.Salleh
London
9.3 /10 Excellent
Reviewed: Thursday, February 20, 2025
Good service, they upgraded my car when I arrive with the huge luggage.
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Juliana G
London
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Great and very helpful staff. For any request there was someone very helpful at the end of the phone
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V.Prorok
London
2 /10 Poor
Reviewed: Thursday, February 20, 2025
Picking-up a car took almost 2 hours; the car is not really at terminal, they took me about 10 miles away from the airport to the car; dropping off is also terrible - there is no signs on the place, I winded around few times until found them; the car was vandalized, though that was not my fault, and I reported police, they charged me 1500GBP (abt 2000US$) for 4 small scratches! Never rent a car with SurPrice car rentals!!!
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G.Bagshaw
London
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Best car hire company I have used, never heard of them before, but always will use in future
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S.Graves
London
2 /10 Poor
Reviewed: Thursday, February 20, 2025
Surprice is running an insurance scam. They give you a good price initially but then look extremely hard for something to charge you for when you return the car in order to make up for the good initial price. You'll be better off just paying up front with a more reputable company. For us, they kept pointing stuff out until I couldn't provide a photo proving it was there before.
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