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+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2246201330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2246201330
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Hertz, Lucerne Car hire

Hertz 300+ ratings, 2 reviews

Luzern, Switzerland

8.0 / 10 Very good

Hertz - Lucerne Information, Car hire Instructions & Policies

Address

LUZERNERSTRASSE 48

Telephone

041 4200277

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -12:00
13:00 -18:00
07:30 -12:00
13:00 -17:30
08:00 -12:00
CLOSED
07:30 -12:00
13:00 -17:30
07:30 -12:00
13:00 -17:30
07:30 -12:00
13:00 -17:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Volkswagen Golf Auto Ou Similaire Pneus Hiver / Winter, Toyota Prado, Porsche Macan, Volvo S60 A4 Perf Volvo S90, Luxury Elite, Xc90 D5 Inscr4x4, Mercedes E-class

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Switzerland

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
CHF 25.03/day
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Germany

France

Italy

Slovenia

Liechtenstein

Czech Republic

Spain

Luxembourg

Hungary

Show More

Germany

France

Italy

Slovenia

Liechtenstein

Czech Republic

Spain

Luxembourg

Hungary

Vatican City State

The Republic of San Marino

Croatia

Netherlands

Belgium

Monaco

Slovakia

Austria

CHF 32.43 per rental

Norway

Denmark

Sweden

CHF 30 per rental
European Union residents driving into Austria for 8 days or more, please contact your Reservation Centre. The following fees will apply in case of any damages outside Switzerland: Administrative fee damage: 180.67 CHF (including tax) Administrative fee traffic fines: 110.41 CHF (including tax) Vehicle changeover: 752.79 CHF (including tax)

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Algeria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Egypt, Estonia, Georgia, Greece, Iceland, Israel, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Morocco, Romania, Russia, Serbia, Tajikistan, Tunisia, Turkey, Turkmenistan, Ukraine, Uzbekistan
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Bmw 3 Series

E Class

Volvo S60 A4 Perf Volvo S90

Mercedes C-class

Bmw X3 4x4--4wd

Bmw Z4 Roadster

Show More

Bmw 3 Series

E Class

Volvo S60 A4 Perf Volvo S90

Mercedes C-class

Bmw X3 4x4--4wd

Bmw Z4 Roadster

Volvo V60

Volkswagen Tiguan Allspace 7 Lug( D)

Toyota Landcruiser--4wd

Luxury Elite

Italy

Czech Republic

Poland

Hungary

Croatia

Slovakia

Slovenia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

CHF 1500-10000 for other car models.

CHF 2500 for Nissan Leaf,Peugeot Expert 6 M3,Peugeot 308,Opel Crossland,Peugeot 308,Ford Focus,Ford Focus,Toyota C-hr Hsd,Skoda Fabia Autom,Mg 5,Peugeot Nuova208 Or Similar,Peugeot 3008,Citroen Gran C4,Volkwagen Touran,Fiat 500e,Toyota Aygo,

CHF 3000 for Citroen E-berlingo,Volkswagen Id.3 Electric Car,Mercedes A Class,Cooper S Cabrio,U Toyota Highlander,Seat Alhambra,Renault Duster,Renault Kangoo Z.e.,Peugeot 5008 5+2 Places,Kia Ev6-electric,Q Ford Kuga,Touring,Kia Sportage-4wd,Kia Sportage,Ford S-max,

CHF 5000 for Mini Cooper Cabrio,Volkswagen Golf Auto Ou Similaire Pneus Hiver / Winter,Mitsubishi Pajero Sport,Bmw 3 Series,Tray With Gates-diesel,Tesla Model X,Mercedes Eqv-electric-4wd,Benz Vito 4x4--4wd,E Class,Volvo S60 A4 Perf Volvo S90,Mercedes C-class,Porsche Macan,Bmw X3 4x4--4wd,Volvo V60,Xc90 D5 Inscr4x4,Volkswagen Tiguan Allspace 7 Lug( D),Volvo C40 E-electric,Luxury Elite,Lexus Rx-hybrid,Toyota Prado,

CHF 2750 for Nissan Leaf,

CHF 2750 for Peugeot Expert 6 M3,

CHF 2750 for Peugeot 308,

CHF 3300 for Citroen E-berlingo,

CHF 2750 for Opel Crossland,

CHF 5500 for Mini Cooper Cabrio,

CHF 2750 for Ford Focus,

CHF 3300 for Volkswagen Id.3 Electric Car,

CHF 3300 for Mercedes A Class,

CHF 2500 for Toyota C-hr Hsd,

CHF 2750 for Skoda Fabia Autom,

CHF 2750 for MG 5,

CHF 2750 for Peugeot Nuova208 Or Similar,

CHF 3300 for Cooper S Cabrio,

CHF 3300 for U Toyota Highlander,

CHF 3300 for Seat Alhambra,

CHF 5500 for BMW 3 Series,

CHF 3300 for Renault Duster,

CHF 3300 for Peugeot 3008,

CHF 3300 for Renault Kangoo Z.e.,

CHF 3300 for Tray With Gates-diesel,

CHF 2750 for Citroen Gran C4,

CHF 3300 for Volkwagen Touran,

CHF 3300 for Peugeot 5008 5+2 Places,

CHF 5500 for Tesla Model X,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Benz Vito 4x4--4wd,

CHF 5500 for E Class,

CHF 5500 for Volvo S60 A4 Perf Volvo S90,

CHF 2750 for Fiat 500e,

CHF 2750 for Toyota Aygo,

CHF 5500 for Mercedes C-class,

CHF 5500 for Bmw X3 4x4--4wd,

CHF 5500 for Volvo V60,

CHF 5500 for Xc90 D5 Inscr4x4,

CHF 3300 for Kia Ev6-electric,

CHF 3300 for Q Ford Kuga,

CHF 5500 for Volkswagen Tiguan Allspace 7 Lug( D),

CHF 3300 for Touring,

CHF 3300 for Kia Sportage-4wd,

CHF 3300 for Volvo C40 E-electric,

CHF 3300 for Kia Sportage,

CHF 5500 for Ford S-max,

CHF 5500 for Luxury Elite,

CHF 5500 for Lexus Rx-hybrid,

Theft Insurance Excess differs by car model:

CHF 2500 for Nissan Leaf,Peugeot Expert 6 M3,Peugeot 308,Opel Crossland,Peugeot 308,Ford Focus,Ford Focus,Toyota C-hr Hsd,Skoda Fabia Autom,Mg 5,Peugeot Nuova208 Or Similar,Peugeot 3008,Citroen Gran C4,Volkwagen Touran,Fiat 500e,Toyota Aygo,

CHF 3000 for Citroen E-berlingo,Volkswagen Id.3 Electric Car,Mercedes A Class,Cooper S Cabrio,U Toyota Highlander,Seat Alhambra,Renault Duster,Renault Kangoo Z.e.,Peugeot 5008 5+2 Places,Kia Ev6-electric,Q Ford Kuga,Touring,Kia Sportage-4wd,Kia Sportage,Ford S-max,

CHF 5000 for Mini Cooper Cabrio,Volkswagen Golf Auto Ou Similaire Pneus Hiver / Winter,Mitsubishi Pajero Sport,Bmw 3 Series,Tray With Gates-diesel,Tesla Model X,Mercedes Eqv-electric-4wd,Benz Vito 4x4--4wd,E Class,Volvo S60 A4 Perf Volvo S90,Mercedes C-class,Porsche Macan,Bmw X3 4x4--4wd,Volvo V60,Xc90 D5 Inscr4x4,Volkswagen Tiguan Allspace 7 Lug( D),Volvo C40 E-electric,Luxury Elite,Lexus Rx-hybrid,Toyota Prado,

CHF 2750 for Nissan Leaf,

CHF 2750 for Peugeot Expert 6 M3,

CHF 2750 for Peugeot 308,

CHF 3300 for Citroen E-berlingo,

CHF 2750 for Opel Crossland,

CHF 5500 for Mini Cooper Cabrio,

CHF 2750 for Ford Focus,

CHF 3300 for Volkswagen Id.3 Electric Car,

CHF 3300 for Mercedes A Class,

CHF 2500 for Toyota C-hr Hsd,

CHF 2750 for Skoda Fabia Autom,

CHF 2750 for MG 5,

CHF 2750 for Peugeot Nuova208 Or Similar,

CHF 3300 for Cooper S Cabrio,

CHF 3300 for U Toyota Highlander,

CHF 3300 for Seat Alhambra,

CHF 5500 for BMW 3 Series,

CHF 3300 for Renault Duster,

CHF 3300 for Peugeot 3008,

CHF 3300 for Renault Kangoo Z.e.,

CHF 3300 for Tray With Gates-diesel,

CHF 2750 for Citroen Gran C4,

CHF 3300 for Volkwagen Touran,

CHF 3300 for Peugeot 5008 5+2 Places,

CHF 5500 for Tesla Model X,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Benz Vito 4x4--4wd,

CHF 5500 for E Class,

CHF 5500 for Volvo S60 A4 Perf Volvo S90,

CHF 2750 for Fiat 500e,

CHF 2750 for Toyota Aygo,

CHF 5500 for Mercedes C-class,

CHF 5500 for Bmw X3 4x4--4wd,

CHF 5500 for Volvo V60,

CHF 5500 for Xc90 D5 Inscr4x4,

CHF 3300 for Kia Ev6-electric,

CHF 3300 for Q Ford Kuga,

CHF 5500 for Volkswagen Tiguan Allspace 7 Lug( D),

CHF 3300 for Touring,

CHF 3300 for Kia Sportage-4wd,

CHF 3300 for Volvo C40 E-electric,

CHF 3300 for Kia Sportage,

CHF 5500 for Ford S-max,

CHF 5500 for Luxury Elite,

CHF 5500 for Lexus Rx-hybrid,

CHF 2750-5500 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Railway Stations

2.5 km from Lucerne Station

Other Landmarks

1.3 km from Château Gütsch

1.8 km from Spreuer Bridge

2 km from Franciscan Church

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 47.051925 8.277875

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.0 / 10 Very good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Todd Southey

    Luzern

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Good
    Read More >
  • Xenia Browne

    Luzern

    6 /10 Average

    Reviewed: Tuesday, November 26, 2024

    There was no promised Chinese navigation system. It was my first time driving this type of vehicle, and the staff assumed I understood everything, but their explanation was not detailed enough.
    Read More >
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