From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4686288072
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4686288072
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Hertz, Aachen Car hire

Hertz 400+ ratings, 3 reviews

Aachen, North Rhine-Westphalia, Germany

5.3 / 10 Average

Hertz - Aachen Information, Car hire Instructions & Policies

Address

JUELICHERSTRASSE 324

Telephone

+492411809856

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -18:00
07:30 -18:00
08:00 -12:00
10:00 -11:00
07:30 -18:00
07:30 -18:00
07:30 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 19.64 - 26.14 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mercedes Benz Gla 200, Peugeot 3008, Compact Or Larger, Volkswagen Touareg, Range Rover Sport, Ds7, Mercedes Glc Diesel Automatic Gps Integrated, Audi Q5, Volkswagen T6 Caravelle 4x4 Incl. Gps

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Germany

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 13.6/day
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
EUR 16.2/day
capped at EUR 100.8
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 16.8/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 16.8/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 16.8/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Croatia

Czech Republic

Hungary

Poland

Slovakia

Slovenia

Netherlands

Belgium

France

Show More

Croatia

Czech Republic

Hungary

Poland

Slovakia

Slovenia

Netherlands

Belgium

France

Switzerland

Italy

Austria

Luxembourg

Liechtenstein

EUR 41.65 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Georgia, Greece, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 850-1800 for other car models.

EUR 1100 for Polestar 2,Volkswagen T Roc,Cronos Virtus,Ford Kuga,S1 Renault Austral,Volkswagen Touran,Mercedes-benz Cla,Mercedes-benz Classe A,Opel Insignia,Volkswagen Id4,Bmw X1,Mx 5 Cabrio,Vw Passat,Opel Insignia,Mg Hs,Opel Vivaro,Vw Passat,

EUR 1250 for Volvo Xc60 Hybride,Ford Tourneo Custom,Renault Traffic,

EUR 1500 for Mitsubishi Pajero Sport,Description Not Available,Mercedes V-class,Bmw M440i,Bmw Serie 5,Mercedes Eqv-electric,E Class,Mercedes C-class,Peugeot 3008,Toyota Prado,E Class Convertible-4wd,Toyota Proace,Volvo Xc90 Aut,

EUR 1800 for Volkswagen Golf Gti,Audi A5 Cabrio,Fiat Abarth Cabrio,Merdedes Benz S-klasse,Compact Or Larger,

EUR 3000 for Model 3 Lr-electric,Model 3 Performance,Tesla Model Y Lr,

EUR 3600 for Audi Q5,Porsche Panamera,Audi A7 Sportback Aut.,Mini Cooper,

EUR 850 for Chevrolet Onix Plus Fiat Cronos,

EUR 950 for Ford Focus,Volkswagen Golf,Ford Transit Swb,Opel Crossland X,Kia Ceed,Peugeot 2008-diesel,Volkswagen Golf Navi,Mercedes A Class,Audi A3,Crossback E Tense-electric,Bmw 118d,Mazda 2,Vw Caddy,Peugeot E-208 Electric,Renault Kangoo,Fiat 500 1.0 Or Similar,Fiat Fiorino,Ford Kuga Hybrid,

EUR 950 for Ford Focus,

EUR 950 for Volkswagen Golf,

EUR 950 for Ford Transit Swb,

EUR 950 for Opel Crossland X,

EUR 950 for Kia Ceed,

EUR 950 for Peugeot 2008-diesel,

EUR 950 for Volkswagen Golf Navi,

EUR 950 for Mercedes A Class,

EUR 950 for Audi A3,

EUR 950 for Crossback E Tense-electric,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Bmw 118d,

EUR 950 for Mazda 2,

EUR 950 for Vw Caddy,

EUR 3000 for Model 3 Lr-electric,

EUR 1250 for Volvo Xc60 Hybride,

EUR 1500 for Mitsubishi Pajero Sport,

EUR 1500 for Description Not Available,

EUR 1150 for Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Peugeot E-208 Electric,

EUR 1150 for Volkswagen T Roc,

EUR 1150 for Cronos Virtus,

EUR 1150 for Ford Kuga,

EUR 1150 for S1 Renault Austral,

EUR 950 for Renault Kangoo,

EUR 1150 for Volkswagen Touran,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Opel Insignia,

EUR 1150 for Volkswagen Id4,

EUR 1150 for BMW X1,

EUR 1500 for Bmw M440i,

EUR 1500 for Bmw Serie 5,

EUR 1800 for Audi A5 Cabrio,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo Custom,

EUR 1500 for E Class,

EUR 950 for Fiat 500 1.0 Or Similar,

EUR 950 for Fiat Fiorino,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Mercedes C-class,

EUR 1500 for Peugeot 3008,

EUR 1500 for Toyota Prado,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Toyota Proace,

EUR 1150 for Vw Passat,

EUR 1150 for Mg Hs,

EUR 950 for Ford Kuga Hybrid,

EUR 1100 for Opel Vivaro,

EUR 1250 for Renault Traffic,

EUR 3000 for Model 3 Performance,

EUR 3000 for Tesla Model Y Lr,

EUR 3600 for Audi Q5,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Mini Cooper,

EUR 1800 for Compact Or Larger,

EUR 150 for Ford Transit Swb,Vw Caddy,Renault Kangoo,Fiat Fiorino,Mercedes Sprinter 10m3,Opel Vivaro,

EUR 250 for Mitsubishi Pajero Sport,Description Not Available,Mercedes V-class,Bmw M440i,Bmw Serie 5,Mercedes Eqv-electric,E Class,Mercedes C-class,Toyota Prado,E Class Convertible-4wd,Toyota Proace,Volvo Xc90 Aut,Mercedes Eqs,Merdedes Benz S-klasse,Compact Or Larger,

Theft Insurance Excess differs by car model:

EUR 1100 for Polestar 2,Volkswagen T Roc,Cronos Virtus,Ford Kuga,S1 Renault Austral,Volkswagen Touran,Mercedes-benz Cla,Mercedes-benz Classe A,Opel Insignia,Volkswagen Id4,Bmw X1,Mx 5 Cabrio,Vw Passat,Opel Insignia,Mg Hs,Opel Vivaro,Vw Passat,

EUR 1250 for Volvo Xc60 Hybride,Ford Tourneo Custom,Renault Traffic,

EUR 1500 for Mitsubishi Pajero Sport,Description Not Available,Mercedes V-class,Bmw M440i,Bmw Serie 5,Mercedes Eqv-electric,E Class,Mercedes C-class,Peugeot 3008,Toyota Prado,E Class Convertible-4wd,Toyota Proace,Volvo Xc90 Aut,

EUR 1800 for Volkswagen Golf Gti,Audi A5 Cabrio,Fiat Abarth Cabrio,Merdedes Benz S-klasse,Compact Or Larger,

EUR 3000 for Model 3 Lr-electric,Model 3 Performance,Tesla Model Y Lr,

EUR 3600 for Audi Q5,Porsche Panamera,Audi A7 Sportback Aut.,Mini Cooper,

EUR 850 for Chevrolet Onix Plus Fiat Cronos,

EUR 950 for Ford Focus,Volkswagen Golf,Ford Transit Swb,Opel Crossland X,Kia Ceed,Peugeot 2008-diesel,Volkswagen Golf Navi,Mercedes A Class,Audi A3,Crossback E Tense-electric,Bmw 118d,Mazda 2,Vw Caddy,Peugeot E-208 Electric,Renault Kangoo,Fiat 500 1.0 Or Similar,Fiat Fiorino,Ford Kuga Hybrid,

EUR 950 for Ford Focus,

EUR 950 for Volkswagen Golf,

EUR 950 for Ford Transit Swb,

EUR 950 for Opel Crossland X,

EUR 950 for Kia Ceed,

EUR 950 for Peugeot 2008-diesel,

EUR 950 for Volkswagen Golf Navi,

EUR 950 for Mercedes A Class,

EUR 950 for Audi A3,

EUR 950 for Crossback E Tense-electric,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Bmw 118d,

EUR 950 for Mazda 2,

EUR 950 for Vw Caddy,

EUR 3000 for Model 3 Lr-electric,

EUR 1250 for Volvo Xc60 Hybride,

EUR 1500 for Mitsubishi Pajero Sport,

EUR 1500 for Description Not Available,

EUR 1150 for Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Peugeot E-208 Electric,

EUR 1150 for Volkswagen T Roc,

EUR 1150 for Cronos Virtus,

EUR 1150 for Ford Kuga,

EUR 1150 for S1 Renault Austral,

EUR 950 for Renault Kangoo,

EUR 1150 for Volkswagen Touran,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Opel Insignia,

EUR 1150 for Volkswagen Id4,

EUR 1150 for BMW X1,

EUR 1500 for Bmw M440i,

EUR 1500 for Bmw Serie 5,

EUR 1800 for Audi A5 Cabrio,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo Custom,

EUR 1500 for E Class,

EUR 950 for Fiat 500 1.0 Or Similar,

EUR 950 for Fiat Fiorino,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Mercedes C-class,

EUR 1500 for Peugeot 3008,

EUR 1500 for Toyota Prado,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Toyota Proace,

EUR 1150 for Vw Passat,

EUR 1150 for Mg Hs,

EUR 950 for Ford Kuga Hybrid,

EUR 1100 for Opel Vivaro,

EUR 1250 for Renault Traffic,

EUR 3000 for Model 3 Performance,

EUR 3000 for Tesla Model Y Lr,

EUR 3600 for Audi Q5,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Mini Cooper,

EUR 1800 for Compact Or Larger,

EUR 150 for Ford Transit Swb,Vw Caddy,Renault Kangoo,Fiat Fiorino,Mercedes Sprinter 10m3,Opel Vivaro,

EUR 250 for Mitsubishi Pajero Sport,Description Not Available,Mercedes V-class,Bmw M440i,Bmw Serie 5,Mercedes Eqv-electric,E Class,Mercedes C-class,Toyota Prado,E Class Convertible-4wd,Toyota Proace,Volvo Xc90 Aut,Mercedes Eqs,Merdedes Benz S-klasse,Compact Or Larger,

EUR 150-250 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Railway Stations

2.9 km from Aachen Central Station

Other Landmarks

2.6 km from Historical Town Hall Aachen

2.6 km from Aachen Cathedral

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 50.787881 6.115126

Pay for Car Rentals with Crypto

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Guest Reviews

Total points: 5.3 / 10 Average

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Paul Jerome

    Aachen

    8 /10 Very good

    Reviewed: Friday, March 14, 2025

    Pretty good, mainly because it's cheap
    Read More >
  • Clement Sonmerfield

    Aachen

    2 /10 Poor

    Reviewed: Friday, March 14, 2025

    This is the second time I've rented from this store. The first time I rented at Dusseldorf Airport and returned the car at this store in Aachen. It cost 2200 RMB for three days. Originally, I wanted to extend the rental by two days, but a female staff member informed me that it would cost 250 euros for two days, which was 140% more expensive per day than the one-way rental. So, I rented another car instead. The first time I rented a diesel car, the staff at Dusseldorf clearly informed me to use diesel fuel. The second time, the female staff at this store did not mention that the car required petrol. As a result, I added diesel fuel and the engine couldn't start. I called the company for a tow truck at around 10 AM, but it still hadn't arrived by 2 PM, so I took a taxi to the company. The front desk female staff told me to wait at the location, saying they were not responsible for such issues. The tow truck arrived only after 4 PM, and it was raining heavily that day. We waited for five hours in total. For the next two days, even though the car was towed, the rental fee was still charged, and we had to pay additional repair fees for using the wrong fuel. The insurance only covered 500 RMB. The attitude of the front desk staff was really poor, and it seemed like they discriminated against Chinese people. As soon as we walked in, I felt unwelcome. They didn't inspect the car either.
    Read More >
  • Alvis Abe

    Aachen

    6 /10 Average

    Reviewed: Friday, March 14, 2025

    I rented from Hertz. The staff had a bad attitude during pick-up, and the first car they gave me had a broken multimedia system, so they replaced it. There was a border crossing fee of several dozen euros from Germany to Belgium.
    Read More >
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