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+1-8007618913
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+1-2897685366
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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
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+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1727732050
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1727732050
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Hertz, Mexico City Terminal Car hire

Hertz 500+ ratings, 4 reviews

Mexico City, Mexico

2.5 / 10 Poor

Best Price Car Hire at Mexico City Airport(MEX)

Last updated on: February 17, 2025

Hertz - Mexico City Terminal Information, Car hire Instructions & Policies

Address

AV CAPITAN CARLOS LEON S/N,COL.PENON DE LOS BANOS,15520,MX

Telephone

018007095000 / +5 25530200014

Pick-up Instructions

The Hertz - Mexico City Terminal car hire location is located out of the airport

Please take the shuttle to be transported to the car lot. Parking lot Google map link: https://maps.app.goo.gl/Yy9qQz2FgGDfzDmq6

Drop-off Instructions

Please return to the car park, Google map link: https://maps.app.goo.gl/Yy9qQz2FgGDfzDmq6

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 7 - 30 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full Driving License issued in Mexico

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 6.66/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 12/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 12/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 12/day

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 800-4000

Theft Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 km from Mexico City Airport

33.9 km from Felipe Ángeles International Airport

Hotels

0.1 km from Camino Real Aeropuerto Mexico

0.2 km from Courtyard Mexico City Airport

0.2 km from izZzleep Aeropuerto Terminal 1

Other Landmarks

5 km from Downtown Mexico City

5 km from National Palace Mexico

5 km from Templo Mayor

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 19.43520021395 -99.083626783174

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 2.5 / 10 Poor

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Norton Simpson

    Mexico City

    4 /10 Average

    Reviewed: Thursday, February 20, 2025

    I initially went to the store at Terminal 2 and was told that they didn't have the Jeep, so they gave me a Nissan SUV instead. Later, they tried to sell me insurance, and when I refused, they seemed unprofitable (an unexpected twist: they asked for a deposit of 12,000 local currency). Eventually, they sent me to Terminal 1. Reluctantly, I made my way to Terminal 1 with my luggage. Everything went smoothly there, and the deposit was reduced to 8,000.
    Read More >

  • Renata Tate

    Mexico City

    2 /10 Poor

    Reviewed: Thursday, February 20, 2025

    The store staff doesn’t speak English, making communication tough
    Read More >

  • Vicky Donne

    Mexico City

    2 /10 Poor

    Reviewed: Thursday, February 20, 2025

    Did not get the car; reason given was no available cars. No prior notification. Poor service.
    Read More >

  • Merle Gladstone

    Mexico City

    2 /10 Poor

    Reviewed: Thursday, February 20, 2025

    I bought full insurance on Zuzuche. When I picked up the car at the store, the staff said that since I had full insurance, there was nothing to worry about. Then they quietly added a bunch of extra insurance charges to the bill. This practice is really frustrating! Additionally, I want to verify if the fees are truly this high: 16% for airport fee, 19% for tax, 6% for license fee, and 4.5% for transport fee, totaling 45.5% in fees?
    Read More >

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