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Hertz, London City Airport Car hire

Hertz 500+ ratings, 3 reviews

London, England, United Kingdom

7.0 / 10 Good

Hertz - London City Airport Information, Car hire Instructions & Policies

Address

LONDON CITY AIRPORT,ROYAL DOCKS,E16 2PX,GB

Telephone

+442081635983

Pick-up Instructions

The Hertz - London City Airport car hire location is located out of the airport

The office located at the car hire building next to the entrance of Short Term car park. You can see the Car Hire sign and the rental company logos.

Drop-off Instructions

Return to the Car hire office and park the vehicle at the spots near the office, proceed to the office for the return procedure.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full Driving License issued in United Kingdom

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Ireland
If you wish to take a UK registered vehicle into the Republic of Ireland, you are required by law to be in possession of a VE103B certificate which is proof Hertz has permitted the vehicle to travel outside of the United Kingdom. The VE103B certificate is not required for travelling to Northern Ireland. Charges for issuing a VE103B are as follows: Number of days into the Republic of Ireland: Standard Cover (including taxes) 1-7 days: £ 171.99 14 days: £ 209.90 15-21 days: £ 226.51 22-28 days: £ 301.73

Must-not:

Taking rental cars to following countries is not allowed:
Denmark, Iceland, Finland, Sweden, Norway, France, Netherlands, Belgium, Luxembourg, Monaco, Germany, Switzerland, Austria, Hungary, Poland, Czech Republic, Liechtenstein, Slovakia, Italy, Spain, Portugal, Greece, Vatican City State, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Andorra, Albania, Malta, The Republic of San Marino, Russia, Belarus, Ukraine, Lithuania, Estonia, Moldova, Latvia, Jersey, Guernsey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1000-5000 for other car models.

EUR 500 for ,

EUR 850-5000 for Transit 350 Lwb-diesel,Bmw X5 Xdrive Hybride,

GBP 1000 for Nissan March,Hyundai I30,Fiat 500x,W4 Volvo Xc40,Nissan March,Sz Jimny,Ford Kuga,Jeep Compass,Kia Picanto,

GBP 1200 for Daily 35 C15v,Ford Transit Swb-diesel,Ford Focus Estate,Ford Puma Or Similar,Vw Caddy,Fiat Doblo Cargo-diesel,Ford Transit,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Renault Captur,Skoda Octavia,Skoda Karoq,Nissan Qashqai,Peugeot 3008,Sprinter 313 Koff,Ford Tourneo Courier,Bmw 2 Series Gran Coupe,Traffic 88 M3,Custom 9 Pax,Ford Transit,Ford Tourneo,Peugeot 508,Volvo Xc40,Daily 35c14c 125m3,Fiat Doblo Cargo A/c,

GBP 1400 for Hyundai I20,V Class,Vw Caravelle,

GBP 1500 for A Class Matic,Hyundai Tucson-4wd,Toyota Kluger,Renault Trafic-diesel,Ford Galaxy,Romeo Stelvio Winter,Toyota Corolla,Mercedes Gla,Kia Optima,Mercedes E-class,Volvo Xc90--4wd,E Class,Jaguar Xf Sportbrake-4wd,E Class,Jaguar Xe-4wd,Volvo Xc60 Aut,Ford Expedition Max, Jeep Wagoneer L-4wd,Volkswagen T-roc Cabrio 1.5 A/t,Series 3 Touring,Bmw X1,Volkswagen Tiguan Aut,Volkswagen Tiguan,Renault Grand Scenic,Porsche Panamera Automatic Or Similar,Ford Transit Custom,

GBP 2500 for Vauxhall Mokka Ev,Fiat 600e,Model 3 Lr-electric,Polestar 2,Vauxhall Corsa E,Mercedes Gle,Mercedes V Class-diesel,Xc90 D5 Inscr4x4,Bmw Serie 4 Gran Coupé,Model Y Lr-electric,Volvo Xc60,Bmw X6 O Similar,Audi E-tron,Porsche Panamera,Alfa Romeo Stelvio,

GBP 3000 for Alpine A110,Gmc-yukon-benzin-otomatik,

GBP 5000 for Jeep Wrangler,Ferrari 812 Gts,

GBP 2100 for Nissan March,

GBP 1000 for Hyundai I30,

GBP 1000 for Fiat 500x,

GBP 1200 for Daily 35 C15v,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Ford Focus Estate,

GBP 2500 for Vauxhall Mokka Ev,

GBP 1500 for A Class Matic,

GBP 1200 for Ford Puma Or Similar,

GBP 2500 for Fiat 600e,

GBP 1000 for W4 Volvo Xc40,

GBP 1000 for Nissan March,

GBP 1000 for Sz Jimny,

GBP 1500 for Hyundai I20,

GBP 1200 for Vw Caddy,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Model 3 Lr-electric,

GBP 1500 for Hyundai Tucson-4wd,

GBP 1500 for Toyota Kluger,

GBP 1500 for Renault Trafic-diesel,

GBP 1500 for Ford Galaxy,

GBP 1200 for Ford Transit,

GBP 2500 for Polestar 2,

GBP 1500 for Romeo Stelvio Winter,

GBP 2500 for Vauxhall Corsa E,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Renault Captur,

GBP 1200 for Skoda Octavia,

GBP 1200 for Skoda Karoq,

GBP 1200 for Nissan Qashqai,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Peugeot 3008,

GBP 1000 for Ford Kuga,

GBP 1200 for Sprinter 313 Koff,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Toyota Corolla,

GBP 1200 for Ford Tourneo Courier,

GBP 1200 for Bmw 2 Series Gran Coupe,

GBP 1000 for Jeep Compass,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Mercedes E-class,

GBP 2500 for Mercedes Gle,

GBP 2000 for Bmw X5 Xdrive Hybride,

GBP 1500 for Volvo Xc90--4wd,

GBP 1200 for Custom 9 Pax,

GBP 1200 for Ford Tourneo,

GBP 1500 for E Class,

GBP 1000 for Kia Picanto,

GBP 1500 for Volvo Xc60 Aut,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for Volkswagen T-roc Cabrio 1.5 A/t,

GBP 2500 for Mercedes V Class-diesel,

GBP 1500 for Series 3 Touring,

GBP 2500 for Xc90 D5 Inscr4x4,

GBP 1200 for Peugeot 508,

GBP 1500 for Volkswagen Tiguan Aut,

GBP 1500 for Volkswagen Tiguan,

GBP 1200 for Volvo Xc40,

GBP 1200 for Daily 35c14c 125m3,

GBP 1200 for Fiat Doblo Cargo A/c,

GBP 1500 for Renault Grand Scenic,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Model Y Lr-electric,

GBP 1400 for V Class,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X6 O Similar,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Alfa Romeo Stelvio,

GBP 3000 for Gmc-yukon-benzin-otomatik,

GBP 1200 for Ford Transit Custom,

GBP 5000 for Jeep Wrangler,

GBP 5000 for Ferrari 812 Gts,

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1500 for ,

GBP 1700 for ,

GBP 3500 for ,

GBP 1000 for ,

Theft Insurance Excess differs by car model:

EUR 850-5000 for Transit 350 Lwb-diesel,Bmw X5 Xdrive Hybride,

GBP 1000 for Nissan March,Hyundai I30,Fiat 500x,W4 Volvo Xc40,Nissan March,Sz Jimny,Ford Kuga,Jeep Compass,Kia Picanto,

GBP 1200 for Daily 35 C15v,Ford Transit Swb-diesel,Ford Focus Estate,Ford Puma Or Similar,Vw Caddy,Fiat Doblo Cargo-diesel,Ford Transit,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Renault Captur,Skoda Octavia,Skoda Karoq,Nissan Qashqai,Peugeot 3008,Sprinter 313 Koff,Ford Tourneo Courier,Bmw 2 Series Gran Coupe,Traffic 88 M3,Custom 9 Pax,Ford Transit,Ford Tourneo,Peugeot 508,Volvo Xc40,Daily 35c14c 125m3,Fiat Doblo Cargo A/c,

GBP 1400 for Hyundai I20,V Class,Vw Caravelle,

GBP 1500 for A Class Matic,Hyundai Tucson-4wd,Toyota Kluger,Renault Trafic-diesel,Ford Galaxy,Romeo Stelvio Winter,Toyota Corolla,Mercedes Gla,Kia Optima,Mercedes E-class,Volvo Xc90--4wd,E Class,Jaguar Xf Sportbrake-4wd,E Class,Jaguar Xe-4wd,Volvo Xc60 Aut,Ford Expedition Max, Jeep Wagoneer L-4wd,Volkswagen T-roc Cabrio 1.5 A/t,Series 3 Touring,Bmw X1,Volkswagen Tiguan Aut,Volkswagen Tiguan,Renault Grand Scenic,Porsche Panamera Automatic Or Similar,Ford Transit Custom,

GBP 2500 for Vauxhall Mokka Ev,Fiat 600e,Model 3 Lr-electric,Polestar 2,Vauxhall Corsa E,Mercedes Gle,Mercedes V Class-diesel,Xc90 D5 Inscr4x4,Bmw Serie 4 Gran Coupé,Model Y Lr-electric,Volvo Xc60,Bmw X6 O Similar,Audi E-tron,Porsche Panamera,Alfa Romeo Stelvio,

GBP 3000 for Alpine A110,Gmc-yukon-benzin-otomatik,

GBP 5000 for Jeep Wrangler,Ferrari 812 Gts,

GBP 2100 for Nissan March,

GBP 1000 for Hyundai I30,

GBP 1000 for Fiat 500x,

GBP 1200 for Daily 35 C15v,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Ford Focus Estate,

GBP 2500 for Vauxhall Mokka Ev,

GBP 1500 for A Class Matic,

GBP 1200 for Ford Puma Or Similar,

GBP 2500 for Fiat 600e,

GBP 1000 for W4 Volvo Xc40,

GBP 1000 for Nissan March,

GBP 1000 for Sz Jimny,

GBP 1500 for Hyundai I20,

GBP 1200 for Vw Caddy,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Model 3 Lr-electric,

GBP 1500 for Hyundai Tucson-4wd,

GBP 1500 for Toyota Kluger,

GBP 1500 for Renault Trafic-diesel,

GBP 1500 for Ford Galaxy,

GBP 1200 for Ford Transit,

GBP 2500 for Polestar 2,

GBP 1500 for Romeo Stelvio Winter,

GBP 2500 for Vauxhall Corsa E,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Renault Captur,

GBP 1200 for Skoda Octavia,

GBP 1200 for Skoda Karoq,

GBP 1200 for Nissan Qashqai,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Peugeot 3008,

GBP 1000 for Ford Kuga,

GBP 1200 for Sprinter 313 Koff,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Toyota Corolla,

GBP 1200 for Ford Tourneo Courier,

GBP 1200 for Bmw 2 Series Gran Coupe,

GBP 1000 for Jeep Compass,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Mercedes E-class,

GBP 2500 for Mercedes Gle,

GBP 2000 for Bmw X5 Xdrive Hybride,

GBP 1500 for Volvo Xc90--4wd,

GBP 1500 for Custom 9 Pax,

GBP 1500 for Ford Transit,

GBP 1500 for Ford Tourneo,

GBP 1500 for E Class,

GBP 1000 for Kia Picanto,

GBP 1500 for Volvo Xc60 Aut,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for Volkswagen T-roc Cabrio 1.5 A/t,

GBP 2500 for Mercedes V Class-diesel,

GBP 1500 for Series 3 Touring,

GBP 2500 for Xc90 D5 Inscr4x4,

GBP 1200 for Peugeot 508,

GBP 1500 for Volkswagen Tiguan Aut,

GBP 1500 for Volkswagen Tiguan,

GBP 1200 for Volvo Xc40,

GBP 1200 for Daily 35c14c 125m3,

GBP 1200 for Fiat Doblo Cargo A/c,

GBP 1500 for Renault Grand Scenic,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Model Y Lr-electric,

GBP 1400 for V Class,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X6 O Similar,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Alfa Romeo Stelvio,

GBP 3000 for Gmc-yukon-benzin-otomatik,

GBP 1200 for Ford Transit Custom,

GBP 5000 for Jeep Wrangler,

GBP 5000 for Ferrari 812 Gts,

USD for other car models.

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1500 for ,

GBP 1700 for ,

GBP 3500 for ,

GBP 1000 for ,

Third Party Liability Insurance Excess differs by car model:

GBP for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 km from London City Airport

35.4 km from Heathrow Airport

35.4 km from Heathrow Airport T1-T4

Railway Stations

1.7 km from Woolwich Arsenal

9.5 km from London Liverpool Street Station

9.6 km from London Bridge Station

Hotels

8.8 km from Boutique Tower Bridge Apartment

8.8 km from Clayton Hotel City of London

11.6 km from Marlin Waterloo London

Other Landmarks

6.1 km from Limehouse

6.1 km from Lewisham

6.2 km from Eltham Palace

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 51.502601 0.053752

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.0 / 10 Good

  • Vehicle condition: 2.5
  • Vehicle cleanliness: 2.5
  • Spaciousness: 2.5
  • Counter staff: 1.5
  • Pick-up location: 1.5
  • Drop-off location: 2.0
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    London

    8.3 /10 Very good

    Reviewed: Tuesday, March 10, 2026

    Check out a little chaotic - ended up taking a different vehicle and took ages. They charged me for a top up that wasn't required (as the vehicle was only half full on collection) but refunded relatively easily. Good price, vehicle as it needed to be.
    Read More >

  • Cora Caroline

    London

    2 /10 Poor

    Reviewed: Tuesday, March 10, 2026

    Read More >

  • Cynthia Clemens

    London

    8 /10 Very good

    Reviewed: Tuesday, March 10, 2026

    The car model I reserved was not available, and I was forced to upgrade. The experience was very disappointing.
    Read More >

  • Anonymous

    London

    10 /10 Excellent

    Reviewed: Tuesday, March 10, 2026

    This company really sets the benchmark for the whole industry.
    Read More >

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Where is the Car hire Store Location?

LONDON CITY AIRPORT,ROYAL DOCKS,E16 2PX,GB

What is the Telephone Number?

+442081635983

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Return to the Car hire office and park the vehicle at the spots near the office, proceed to the office for the return procedure.

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

21 - 75 years old

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

  • For foreign renters, you need to bring:

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    UK Driving License（with DVLA check code/DVLA endorsement record）

    In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

  • For local renters, you need to bring:

    Full Driving License issued in United Kingdom

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.4 km from London City Airport

    35.4 km from Heathrow Airport

    35.4 km from Heathrow Airport T1-T4

  • Railway Stations

    1.7 km from Woolwich Arsenal

    9.5 km from London Liverpool Street Station

    9.6 km from London Bridge Station

  • Hotels

    8.8 km from Boutique Tower Bridge Apartment

    8.8 km from Clayton Hotel City of London

    11.6 km from Marlin Waterloo London

  • Other Landmarks

    6.1 km from Limehouse

    6.1 km from Lewisham

    6.2 km from Eltham Palace

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