From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5707975333
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5707975333
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East Coast, Cairns - Downtown Car hire

East Coast 800+ ratings, 6 reviews

Cairns, Queensland, Australia

9.3 / 10 Excellent

East Coast - Cairns - Downtown Information, Car hire Instructions & Policies

Address

411 Sheridan Street, Cairns, Cairns, 4870, QLD, Queensland

Telephone

+61755558900

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -21:30
07:00 -21:30
07:00 -21:30
07:00 -21:30
07:00 -21:30
07:00 -21:30
07:00 -21:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 8/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 10/day
capped at AUD 99
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 10/day
capped at AUD 99
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 6/day
capped at AUD 66

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island
Rental cars can only be driven on sealed/bitumen or well maintained roads. Vehicles are not to be taken above the snow line. Not allow to drive between mainland Australia and Tasmania in either direction or into or out of the Northern Territory or Western Australia; Excluded from the protection is on the ferry or driving on beaches or through streams, dams, rivers or flood water. Please note, any vehicle towing or recovery costs incurred while located on any of the islands and locations listed above will be at the Customer’s expense and we are unable to guarantee the provision of a replacement vehicle. 

Must-not:

Taking rental cars to following islands is not allowed:
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Tasmania, Hamilton Island, Horn Island, King Island, Griffiths Island, Cockatoo Island, French Island, Churchill Island, Mariah Island, Mornington Island, Flinders Island, DayDream Island, Fitzroy Island, Bruny Island, Magnetic Island, MacLeay Island, Rottnest Island

Excess

Third Party Liability Insurance Excess differs by car model:

AUD 5500 for Niro Plug In,Honda City,Kia Rio,Suzuki Jimny,Toyota Corolla,Hyundai I30,

AUD for other car models.

AUD 5500 for Toyota Camry Hybrid,Toyota Kluger Hybrid,Mitsubishi Pajero(diesel),Mg Hs,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Kia Sportage,Mg,Intermediate,Peugeot 3008,Mitsubishi Eclipse Cross,Mg Zs Ev,Bmw 1 Series,Cupra Born,Opel Mokka,Kia Carnival,Tesla Model 3,Tesla Model Y,Toyota Camry,Ford Kuga,Mazda Bt-50 Dual Cab Ut,12 Seat Bus,

Collision Damage Waiver Excess differs by car model:

AUD 5500 for Niro Plug In,Honda City,Kia Rio,Suzuki Jimny,Toyota Corolla,Hyundai I30,

AUD for other car models.

AUD 5500 for Toyota Camry Hybrid,Toyota Kluger Hybrid,Mitsubishi Pajero(diesel),Mg Hs,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Kia Sportage,Mg,Intermediate,Peugeot 3008,Mitsubishi Eclipse Cross,Mg Zs Ev,Bmw 1 Series,Cupra Born,Opel Mokka,Kia Carnival,Tesla Model 3,Tesla Model Y,Toyota Camry,Ford Kuga,Mazda Bt-50 Dual Cab Ut,12 Seat Bus,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.1 km from Cairns Airport

Railway Stations

3.8 km from Cairns Railway Station

Hotels

0.9 km from The Lakes Resort Cairns

1 km from Park Royal

1.1 km from Summer House Backpackers Cairns

FIND ME A CHEAP RENTAL
Map view of East Coast Store Location
coordinates: -16.896376 145.754392

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 9.3 / 10 Excellent

  • Vehicle condition: 4.6
  • Vehicle cleanliness: 4.6
  • Spaciousness: 4.6
  • Counter staff: 4.3
  • Pick-up location: 4.6
  • Drop-off location: 4.6
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • C.Lauverjon

    Cairns

    8 /10 Very good

    Reviewed: Friday, November 29, 2024

    Like: Was able to do what I had planned for the day
    Read More >
  • P.Brunger

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 29, 2024

    Like: A car that does exactly what you wish for makes it easy on any occasion.
    Dislike: Nothing to improve.
    Read More >
  • K.Wilbanks

    Cairns

    9.8 /10 Excellent

    Reviewed: Friday, November 29, 2024

    Like: The car was comfortable, the staff friendly, easy to set up and pay and return. Would recommend.
    Dislike: The first lady we talked to didn't seem to be in the best mood and didn't seem like she wanted to help us. Once we got the car it was hard to get out because there was a van in front of us in the main lot for ~7 min.
    Read More >
  • Stacey

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 29, 2024

    They recommended buying their insurance, but we declined. The staff didn't show any displeasure; instead, they waived the second driver fee for us. Great service!
    Read More >
  • Samantha Hornby

    Cairns

    8 /10 Very good

    Reviewed: Friday, November 29, 2024

    The staff had a great attitude and reminded us of nearby gas stations. The vehicle was very new, having only driven 12,266 kilometers. The paperwork was relatively simple.
    Read More >
  • Michelle Vincent

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 29, 2024

    Great service, the car was in excellent condition, and there was a free shuttle to the airport. Awesome!
    Read More >

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