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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2321028130
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2321028130
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Autounion, Krakow - Airport - John Paul Ii - Balice Car hire

Autounion 200+ ratings, 1 reviews

Krakow, Lesser Poland Voivodeship, Poland

3.7 / 10 Poor

Autounion - Krakow - Airport - John Paul Ii - Balice Information, Car hire Instructions & Policies

Store Location

Krakow Airport, Kapitana Mieczyslawa Medweckiego 1,, Balice, 32-083

Telephone

0048881220320 / 0048881220551

Pickup from Branch or Car Park & After Hours Pickup

Exit the Arrival hall and turn left, walk 250 meters on sidewalk, where you find the roundabout. Our office is located across the street with an Autounion sign. If you need assistance please call +48881220320

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 24 years old with charge of EUR 3 per day approximately.

Senior Driver Fee applies at 71 - 100 years old with charge of EUR 3 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Poland

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
EUR 3/day
capped at EUR 60
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 3/day
capped at EUR 60
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 7.5/day
capped at EUR 75
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 7.5/day
capped at EUR 75
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 5/day
capped at EUR 50

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Czech Republic

Slovakia

Lithuania

Latvia

Estonia

EUR 70 per rental

Albania

Turkey

Croatia

Bulgaria

Romania

EUR 150 per rental

Denmark

Germany

Belgium

France

Austria

Sweden

Switzerland

Luxembourg

Spain

Show More

Denmark

Germany

Belgium

France

Austria

Sweden

Switzerland

Luxembourg

Spain

Italy

EUR 100 per rental
Cross border rentals should be requested at least 7 working days prior to the rental pickup date for all countries。 Cross border is allowed only after prior consent and payment. Leaving the country without consent may result in a fine of up to EUR 500. The cross-border policy and pricing are only for reference, they may change without notice, please subject to local branch.

Must-not:

Taking rental cars to following countries is not allowed:
Russia, Moldova, Ukraine, Belarus

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 400 for Toyota Aygo,

EUR 400 for Renault Clio, Ford Fiesta, Opel Corsa Or Simi,

EUR 400 for Fiat Panda,

EUR 400 for Renault Clio,

EUR 400 for Ford Fiesta,

EUR 400 for Skoda Fabia, 2021 Guaranteed Model,

EUR 400 for Chevrolet Lacetti,

EUR 400 for Chevrolet Onix,

EUR 650 for Volkswagen Golf,

EUR 650 for Peugeot 2008,

EUR 750 for Vauxhall Crossland Suv,

EUR 750 for Ford C Max,

EUR 800 for Hyundaibayon,

EUR 750 for Ford Mondeo,

EUR 800 for Peugeot 5008 5+2 Places,

EUR 800 for Audi Au Q2 1.0 Tsi 110cv,

EUR 850 for Kia Seltos,

EUR 900 for Vw Passat,

EUR 900 for Renault Talisman,

EUR 900 for Volkswagen Passat Variant,

EUR 900 for Volkswagen Passat,

EUR 850 for Ford Kuga,

EUR 850 for Mazda Cx-60,

EUR 1200 for Peugeot 2008,

EUR 1200 for Renault Traffic 8+1,

EUR 1000 for Kia Sportage,

EUR 1000 for Chevrolet Captiva,

Theft Insurance Excess differs by car model:

EUR 400 for Toyota Aygo,

EUR 400 for Renault Clio, Ford Fiesta, Opel Corsa Or Simi,

EUR 400 for Fiat Panda,

EUR 400 for Renault Clio,

EUR 400 for Ford Fiesta,

EUR 400 for Skoda Fabia, 2021 Guaranteed Model,

EUR 400 for Chevrolet Lacetti,

EUR 400 for Chevrolet Onix,

EUR 650 for Volkswagen Golf,

EUR 650 for Peugeot 2008,

EUR 750 for Vauxhall Crossland Suv,

EUR 750 for Ford C Max,

EUR 800 for Hyundaibayon,

EUR 750 for Ford Mondeo,

EUR 800 for Peugeot 5008 5+2 Places,

EUR 800 for Audi Au Q2 1.0 Tsi 110cv,

EUR 850 for Kia Seltos,

EUR 900 for Vw Passat,

EUR 900 for Renault Talisman,

EUR 900 for Volkswagen Passat Variant,

EUR 900 for Volkswagen Passat,

EUR 850 for Ford Kuga,

EUR 850 for Mazda Cx-60,

EUR 1200 for Peugeot 2008,

EUR 1200 for Renault Traffic 8+1,

EUR 1000 for Kia Sportage,

EUR 1000 for Chevrolet Captiva,

Third Party Liability Excess differs by car model:

EUR for Toyota Aygo,

EUR for Renault Clio, Ford Fiesta, Opel Corsa Or Simi,

EUR for Fiat Panda,

EUR for Renault Clio,

EUR for Ford Fiesta,

EUR for Skoda Fabia, 2021 Guaranteed Model,

EUR for Chevrolet Lacetti,

EUR for Chevrolet Onix,

EUR for Volkswagen Golf,

EUR for Peugeot 2008,

EUR for Vauxhall Crossland Suv,

EUR for Ford C Max,

EUR for Hyundaibayon,

EUR for Ford Mondeo,

EUR for Peugeot 5008 5+2 Places,

EUR for Audi Au Q2 1.0 Tsi 110cv,

EUR for Kia Seltos,

EUR for Vw Passat,

EUR for Renault Talisman,

EUR for Volkswagen Passat Variant,

EUR for Volkswagen Passat,

EUR for Ford Kuga,

EUR for Mazda Cx-60,

EUR for Renault Traffic 8+1,

EUR for Kia Sportage,

EUR for Chevrolet Captiva,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 km from Krakow Airport

Railway Stations

11.8 km from Krakow Central Railway Station

14.3 km from Krakow Plaszow Railway Station

Other Landmarks

10.8 km from Jagiellonian University

10.9 km from Collegium Maius Great College

11.1 km from Kupa Synagogue

FIND ME A CHEAP RENTAL
Map view of Autounion Store Location
coordinates: 50.0752216 19.782993

Check out this.

Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points： 3.7 / 10 Poor

  • Vehicle condition: 6.0
  • Vehicle cleanliness: 4.0
  • Spaciousness: 4.0
  • Counter staff: 2.0
  • Pick-up location: 4.0
  • Drop-off location: 2.0
  • Pick-up time: over 60 mins
  • Drop-off time: 10-30 mins

  • Francisco

    Krakow

    3.7 /10 Poor

    Reviewed: Friday, May 10, 2024

    Llegamos al aeropuerto de Cracovia y tuvimos que esperar mas de 2h a que apareciese el trabajador, ya que no había nadie para recibirnos.
    Read More >

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