Hertz staff at the airport were awful. Refused to speak English. Very rude. Didn't give us any information or speak to us or tell us where the car was even. Just demanded the credit card then shoved a piece of paper at us. When i asked where the car was she just waved outside. Awful lady. Car also filthy outside.

Booking process good. Price fair. Nothing negative to say about easy rental cars

Nous sommes arrivés à la gare TGV à 14h30 et n'avons pas pu retirer notre véhicule avant 16h00 alors qu'il était prêt.

RAS

Quite a long wait, but the staff member tried to complete our reservation as quick as possible

Wasn’t sure if I’d get the car I’d been promised at such a low price, only downside was how long i had to que at the counter

Excellent service from start to finish, very easy to use

On returning the car at 9 am, there was only one lady at the check in counter inside the office. She was also the one that had to go out to check the vehicle conditions, the fuel used etc and can process 1 customer every 15 minutes or so. There were 6 people on line and you can estimate how long it took her. I almost missed my flight because of this!