From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8217598305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8217598305
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CAR RENTAL REVIEWS ON EZU IN QUEENSTOWN

Average rating on EZU in Queenstown: 7.8 /10

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Compact | Toyota Corolla or similar
Reviewed: Wed, Oct 12, 2022
“Great experience at a low price”
About EZU: 10.0 /10
Got a free upgrade, the car was excellent
About QEEQ: 10.0 /10
No-deposit rental was a great feature

Darren Whit

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Reviewed: Wed, May 29, 2024
About EZU: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Betsy Butler

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Reviewed: Wed, May 29, 2024
About EZU: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Robert Field

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Reviewed: Wed, Jun 5, 2024
About EZU: 10.0 /10
After grabbing our luggage and calling, a car arrived to pick us up. It was very convenient, and the rental office is close to the airport.
About QEEQ: 10.0 /10

Zomba

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Economy | Kia Rio or similar
Reviewed: Wed, Jun 22, 2022
“Rental was okay i think, would have been great we would have got the car which we booked for”
About EZU: 9.0 /10
The car originally booked was KIA RIO and the car provided was Toyota Camry 2.5L which was way big to our requirements. Costing more on fuel
About QEEQ: 8.0 /10
Good Platform for booking car rentals

Pearl Sailsbury

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Reviewed: Wed, Jul 26, 2023
About EZU: 10.0 /10
Overall very good, no unnecessary hassle, and they remind you of important things. If you have any issues, they respond promptly to phone calls.

Marcia McCarthy

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Reviewed: Wed, Jan 31, 2024
About EZU: 6.0 /10
The rental company's office is very basic, but they speak Chinese. The service attitude is acceptable. The child's car seat is very simple, just a cushion. When returning the car, they mentioned there were marks on the windows, but they were already there and we were not charged. Overall, the process was smooth. After returning the car, they immediately took us to the airport, which was just a few minutes away, saving us the trouble of finding the departure gate.

Esther Katte

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Reviewed: Tue, Jun 18, 2024
About EZU: 2.0 /10
There is no service to speak of. The staff, who are Chinese, are clueless about everything. When the vehicle was damaged, they just wanted to collect money and knew nothing about after-sales service, shirking responsibility. It felt like dealing with an 80s state-owned enterprise, completely indifferent. After charging me 2000 NZD for car damage, they said they would provide an invoice and other evidence via email after the car was repaired. When I returned to my country, no one contacted me, which was almost a month and a half later. It was only resolved after I contacted the customer service of the car rental platform and provided evidence. This Chinese-owned car rental company headquartered in Christchurch has an appalling attitude, especially the female Chinese staff. I sincerely hope that all car rental customers avoid being fooled.
About QEEQ: 8.0 /10

Dana Haywood

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Reviewed: Tue, Aug 29, 2023
About EZU: 2.0 /10
The actual situation did not match the description, and UnionPay cards were not accepted.

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Small SUV | Kia Sportage or similar
Reviewed: Thu, Oct 31, 2024
“All good!”
About EZU: 7.0 /10
All good. They encouraged us to take photos of the vehicle which we did, and it is ESSENTIAL to have them when you return to prove minor dents were already on car.
About QEEQ: 10.0 /10
All good

T.Ralston

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Economy | Nissan Tiida or similar
Reviewed: Thu, Oct 20, 2022
“Skimping on the safety of babies - shame on Ezu!”
About EZU: 5.0 /10
The car we rented was a Nissan Tiida, the vehicle had done over 170,000kms and whilst it was clean and tidy, it was very old and should be retired at this stage! The biggest issue was the car seat for our 6 month old baby. When we arrived the car seat wasn't fitted, this process took about 40minutes to sort out The first car seat installed moved about 15cm either side and was not secure. We had to say this wasn't good enough as they thought it was fine. Three car seat's later (all in extremely poor condition) we had to settle for something that was somewhat secure.. All of the car seats looked like they were about 20-30 years old and are not up to today's strict standards. These seats offered little to no protection for our baby should an accident occur, the seat belts were so old they folded over, there was no protective cushioning. I was so relieved to return the car seat/car upon leaving. We would never rent through Ezu again based on how old the rental was and the extremely poor condition of their non-compliant infant car seats. I felt unsafe the whole time with our baby in the car which was awful. Skimping on the safety of babies - shame on Ezu!
About QEEQ: 8.0 /10
Qeeq was easy to book through, no issues. We had some trouble meeting the shuttle bus driver but got there eventually.

A.Spedding

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Compact | Toyota Corolla or similar
Reviewed: Thu, Feb 24, 2022
“Old vehicle”
About EZU: 6.0 /10
Long wait to get vehicle. Motor not running smoothly, particularly on decent.
About QEEQ: 8.0 /10

Peter

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Full Size | Toyota Mark X or similar
Reviewed: Sun, May 26, 2024
“Awesome”
About EZU: 8.0 /10
great value
About QEEQ: 10.0 /10
As perfect as always

Donald James Prenzel

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Medium SUV | Toyota Highlander Guaranteed model
Reviewed: Sun, Aug 20, 2023
“Perfect car for our ski trip”
About EZU: 8.0 /10
Car was perfect for our holiday.
About QEEQ: 10.0 /10

Gene Albert

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Reviewed: Sat, Jun 15, 2024
About EZU: 8.0 /10
The service attitude is excellent.

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Compact | Toyota Aqua or similar
Reviewed: Mon, Oct 14, 2024
“Very easy to book and hire a car”
About EZU: 10.0 /10
I didn't have to wait long for the hire car. The process was very quick, less than 10 mins and all staff were extremely helpful.
About QEEQ: 10.0 /10
It was easy to book through QEEQ.COM and the team were responsive, communicating with and checking with EZU to answer the questions I had.

N.Walker

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Economy | Toyota Aqua Hybrid Or Similar or similar
Reviewed: Mon, Jan 15, 2024
About EZU: 7.0 /10
When our flight was delayed the office was closed with only an answering machine. Next day they did not do anything to help (due to their poor English skills it was hard to communicate and negotiate with them).
About QEEQ: 8.0 /10
It will be interesting to see how the insurance claim goes.

Julie Maltz

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Reviewed: Mon, Apr 8, 2024
About EZU: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Simon Gibson

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Reviewed: Fri, Mar 15, 2024
About EZU: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

S.Pendl

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Fri, Dec 9, 2022
“Great experience overall”
About EZU: 10.0 /10
Small but very efficient company
About QEEQ: 10.0 /10
Easy booking process

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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