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From Canada
+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1558447305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1558447305
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CAR RENTAL REVIEWS ON HERTZ IN QUEENSTOWN

Average rating on Hertz in Queenstown: 9.1 /10

Edward Francis

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Reviewed: Wed, Feb 5, 2020
About Hertz: 10.0 /10
Convenient, quick, courteous. The staff specifically reminded us about driving tips.

Penelope Charley

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Reviewed: Wed, Apr 3, 2024
About Hertz: 8.0 /10
Overall, I give four stars. The reason I deducted one star is because they told me at the pickup store that the car of the same class was unavailable. Although they offered a free ride to the airport to get it, I declined due to time constraints and chose a lower class car. We negotiated a 50NZD discount on the one-way rental fee. Fortunately, the car had less than 20,000 kilometers and was very new.
About QEEQ: 10.0 /10

Arlen Tracy

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Reviewed: Tue, Mar 5, 2024
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Hilary Addison

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Reviewed: Tue, Jan 16, 2024
About Hertz: 10.0 /10
Hertz’s service was excellent.
About QEEQ: 10.0 /10

Claire Eugen

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Reviewed: Tue, Feb 12, 2019
About Hertz: 10.0 /10
Excellent service
About QEEQ: 10.0 /10

N.Chugh

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Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Dec 31, 2019
“Pathetic customer service”
About Hertz: 4.7 /10
Unauthorized claims received from Hertz. Have already written to the easyrent cars and Hertz

Broderick Lambert

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Reviewed: Thu, Mar 2, 2017
“Unplanned Free Trip in South Island”
About Hertz: 10.0 /10
Very good.
About QEEQ: 10.0 /10

P.Attanayake Mudiyanselage

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Small SUV | Toyota RAV4 or similar
Reviewed: Thu, Feb 13, 2020
“Luxury Travel”
About Hertz: 10.0 /10
Car was in good condition and ran excellently. Easy to pickup and drop off. Staff member was friedly. Gave correct instructions to return it after hours.
About QEEQ: 10.0 /10
Car needed by Christch Hertz while it was in Queenstown. It suited us as we were to catch an international flight from Christchurch but were in Queenstown. So only $2 (NZ) had to pay.

K.Wakerley

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Premium SUV | Toyota Prado or similar
Reviewed: Sun, Jul 26, 2020
“Feeling very ripped off and seeking some response and correction”
About Hertz: 6.0 /10
Although we had pre paid the collision damage waiver, Hertz advised this was not the case and charged for this again. They also denied that we had paid a deposit despite showing them the Qeeq receipt. When asked to see his screen I pointed out his own system showed a $200 deposit. The Hertz rep advised the Qeeq agreement was noting to do with them. Total agreed to paid via Qeeq $1,034.19 total charged by Hertz $1,219.94 on top of the $244.13 deposit paid. Accordingly total charged $1,464.07 against the agreed $1,034.19 an extra cost of $429.88!
About QEEQ: 8.0 /10
As noted in the Hertz comments $429.88 charged against our card which we want addressed.

Upton Newton

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Reviewed: Sun, Apr 7, 2024
About Hertz: 10.0 /10
Very convenient.
About QEEQ: 10.0 /10

Ellis Abbot(t)

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Reviewed: Sat, Jan 28, 2017
“Queenstown is great, Milford is not worth visiting”
About Hertz: 10.0 /10
Pretty convenient
About QEEQ: 10.0 /10

Benedict Buck

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Reviewed: Sat, Feb 24, 2018
“Short Trip Around the South Island”
About Hertz: 2.0 /10
Booked a Prado well in advance, but they provided a Highlander instead. Even though it was a downgrade, they didn't refund the cost difference. We agreed I could return the car with an empty tank, but I returned it with half a tank of fuel left. Not only did they not refund me, but they also charged me for the remaining fuel.

Marjorie Nelly

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Reviewed: Sat, Feb 16, 2019
“Road Trip Around Christchurch”
About Hertz: 10.0 /10
Friendly service with detailed explanation of traffic rules.
About QEEQ: 10.0 /10

Burton Dewar

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Reviewed: Mon, May 20, 2024
About Hertz: 2.0 /10
I booked a 2023 model, but received an old one. They said there's only one car, take it or leave it.
About QEEQ: 10.0 /10

Eileen Doherty

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Reviewed: Mon, Feb 19, 2024
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

David Noah

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Reviewed: Mon, Apr 24, 2023
About Hertz: 4.0 /10
I booked because it included zero deductible collision and theft insurance, but at the car rental location, they insisted there was no such coverage. Even with the voucher from Zuzuche, the staff couldn't read Chinese and stubbornly insisted there wasn't zero deductible coverage. At the time, Zuzuche couldn't provide immediate help to solve the issue, so I felt scammed (either rent a car without insurance or pay extra for it).

K.Sivasubramanian

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Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Apr 12, 2021
“It was really great.”
About Hertz: 9.0 /10
Car was neat and clean. It did meet the expecations.
About QEEQ: 8.0 /10
A call to customer before pickup to guide would have been great.

Evelyn Gallacher

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Reviewed: Fri, Oct 26, 2018
“Queenstown - South Island - Christchurch”
About Hertz: 10.0 /10
The Queenstown airport location is easy to find, no queues, very lucky.
About QEEQ: 10.0 /10

Milo Ruth

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Reviewed: Fri, Nov 1, 2019
About Hertz: 8.0 /10
Good
About QEEQ: 8.0 /10

Guy Haywood

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Reviewed: Fri, Feb 9, 2024
About Hertz: 8.0 /10
When we returned the car, there happened to be a staff member patrolling the parking lot. They took the keys and said everything was okay, so we left. Important note: there was no joint inspection of the car! Two days later, we received an email notification of car damage and a hefty bill!
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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