From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1422162305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1422162305
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CAR RENTAL REVIEWS ON EUROPCAR IN MARSEILLE

Average rating on Europcar in Marseille: 7.7 /10

W.Swan

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Compact | Nissan Leaf Electric or similar
Reviewed: Wed, Nov 3, 2021
“Excellent service - will use again.”
About Europcar: 9.0 /10
First experience of an electric vehicle and loved it, but was provided with no support when I picked it up, simply told all the instructions are in the car – they were, but all in French! It wasn’t straightforward and I only managed thanks to some kind passers-by who saw me struggling at the charge point.
About QEEQ: 10.0 /10
Excellent service will use again.

Stacey

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Reviewed: Wed, Jun 19, 2024
About Europcar: 10.0 /10
The staff at the rental company were very friendly, and the car was brand new.
About QEEQ: 10.0 /10

N.ITTHIPANYAWARAKUL

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Economy | Toyota Yaris Hybrid or similar
Reviewed: Wed, Jul 24, 2019
“Upgrade Car/Hard to find Drop off location/the straff try to selll the insurance”
About Europcar: 8.0 /10
the straff try to selll the insurance eventhough i already bought AXE insurance on Easyrentcars.com She said AXE insurance on Easyrentcars.com that i bought not cover the car. I so confused but luckily i notice the messege "You've purchased insurances insured by AXA as noted above. We kindly remind you to avoid buying duplicated insurances at the counter" So i did not buy. The problem about Europcar at Marseiille Station is the straff forgot to give me the parking ticket code. So i can not exit the car park. my friend need to run to the counter to ask about the parking code. And the problem about drop off Nimes Station is the Location is not clear. It's only show "Nimes downtown 1 RUE SAINT FELICITE" So i think it's outside the station but actually it's inside Nimes Station -2 Level. Hard to find. But i got Upgrade Car. Big Space. I'm happy
About QEEQ: 10.0 /10
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Ruth Moore

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Reviewed: Wed, Aug 8, 2018
“Marseille Cassis Cannes Eze Nice”
About Europcar: 2.0 /10
Our automatic order was forcibly changed to a manual due to the claim that the driving license was less than three years old. After much negotiation, we were downgraded to an automatic Peugeot 208 the next day.

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Compact | Fiat 500X or similar
Reviewed: Wed, Apr 13, 2022
“Good”
About Europcar: 10.0 /10
Good service
About QEEQ: 10.0 /10
Price drop did not work

H.Wagter

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Compact | Renault Megane or similar
Reviewed: Tue, Jul 10, 2018
“Nice rental at Europcar Marseille”
About Europcar: 10.0 /10
Like: Good clean car Good Value

Ryan Malan

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Reviewed: Tue, Jul 10, 2018
About Europcar: 2.0 /10
Very dissatisfied with the service, especially the female manager.

L.Law

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Economy | Toyota Yaris Hybrid or similar
Reviewed: Thu, Sep 19, 2019
About Europcar: 10.0 /10
The car exceed our expectation. Was offered an upgrade at a discounted price which was nice. Did mention insurance but wasn’t forced upon us like some other company. Over all the speedy pick up que is faster as we booked via EasyRentCars. Compare to walk in customers but still waited for 45 mins which is not great. Return is a much more speedy affair less than 5 mins. Overall a pleasant experience.
About QEEQ: 10.0 /10
This platform is perfect to book a car highly recommended in fact already done so to friends and family. Will be the first choice to book car abroad.

D.SWAN

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Economy | Citroen C3 or similar
Reviewed: Thu, Jul 18, 2019
“would never use europcar again”
About Europcar: 7.7 /10
Absolutely appaling over 2 hours in an over heated over crwoded office with no communication of wait time .THE WORST POSSIBLE WOULD LIKE TO GIVE NO STARS
About QEEQ: 10.0 /10
No problems great servise

Hamiltion O'Connor

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Reviewed: Thu, Aug 30, 2018
About Europcar: 10.0 /10
Service was average, with a long wait to pick up the car.

Evelyn Gallacher

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Reviewed: Sun, Aug 25, 2019
“Europe”
About Europcar: 8.0 /10
It was okay, the queue time wasn’t too long.

Cetin Ozturk

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Economy | Peugeot 208 or similar
Reviewed: Sun, Apr 28, 2024
“It was a good experience..”
About Europcar: 8.0 /10
Europecar offered me a SERES3 EV. I asked them for another car such as Peugeot, Renault, Citroën, etc, but they said they have only Chinese EV cars or Tesla for extra 100 €. I didn't accept Tesla, and take Seres3. During my drive on the first day, the car had problem with electric system. I went to the Europcar Agency in Montpelier Airport. At the beginning they refused to change the car. I called Europcar Help Center and QEEQ help center but didn't contact to anybody. I resist to change the car and they accept to change the car with MG4. This EV car was OK and I completed my travel without another problems.
About QEEQ: 7.0 /10
Booking platform is working very well but help center is not.
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Regina Green

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Reviewed: Sat, May 18, 2019
“Self-driving Trip in South France with Fiat 500”
About Europcar: 2.0 /10
The website allowed us to return the car at 10:30 PM local time, but when we arrived at the return location a bit after 7 PM, it was already closed. The key drop box was sealed off too. In the end, we had no choice but to park the car in front of the return location and throw the keys into the store. Such an incident caused us significant inconvenience and frustration. Very disappointed, absolutely poor service, terrible, terrible, terrible!

r.howard

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Small SUV | Audi Q5 or similar
Reviewed: Sat, Jun 29, 2019
“fantastic car but infotainment needed a degree in rocket science”
About Europcar: 7.3 /10
Car was superb Service was excellent More instructions need on sat nav media Was offered the wrong car

B.Lozano

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Compact | Peugeot 308 or similar
Reviewed: Mon, Sep 9, 2019
“Nightmare”
About Europcar: 3.3 /10
WE reserved the car for pick up at 12pm we received a confirmation, we arrived at Europcar at 1155am, nobody was at the counter, we waited a man came and say they closed at 12pm, and if we wanted the car we will have to pay extra 50 euros!! We told him we were there before 12pm, he was very rude, and ask for another credit card, there is a pending $500.00 dollars charge from them, if it goes through I will deny it! He gave us the wrong address to return the car as well as easy rental, The guy at Europcar was supposed to give us a map and a code to return the car!!, he did not we spend 1 hour driving around Lyon to find the location we almost missed our train because of this, really bad bad service !!!

Renata Oliver

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Reviewed: Mon, Jun 24, 2024
About Europcar: 10.0 /10
Very good, extremely satisfied
About QEEQ: 10.0 /10

M.Sedola

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Compact | Ford Focus or similar
Reviewed: Mon, Jun 17, 2019
“Disaster the woman who attend us! She gave an upgrade and finally it wasnt.”
About Europcar: 8.0 /10
They told me to make an upgrade because they havent the car I rent. So when I returned the car, the amount was different. But I didnt ask to have an upgrade. So we complained in Niza and I home it resolve this problem.

Barret Sander

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Reviewed: Mon, Jul 8, 2019
“None of Your Business”
About Europcar: 8.0 /10
Average

Nicholas Anthony

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Reviewed: Mon, Aug 12, 2019
“Marseille-Avignon-Cannes-Nice”
About Europcar: 8.0 /10
Pretty fast
About QEEQ: 8.0 /10

Y.Wong

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Economy | Toyota Yaris Hybrid or similar
Reviewed: Fri, Aug 16, 2019
“Great and helpful service”
About Europcar: 10.0 /10
I love the cars provided with great condition and the time saving process of pick-up and drop-off.
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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