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Embarking on a journey from Greece to Serbia and planning to rent a car? Understanding the regional driving requirements, insurance policies, and rental regulations in Serbia can significantly enhance your travel planning experience.
Here's what you might be wondering:
  • Can I drive in Serbia using my Greek driver's license?
  • What are the typical costs for car rentals in Serbia?
  • Which documents are required for the rental process?
  • Are cross-border rentals allowed between Greece and Serbia?
  • What road and traffic rules should I be aware of?

In this guide, you'll find thorough answers to these questions, along with insightful recommendations for choosing the right rental options, understanding insurance terms, and ensuring a pleasant drive through Serbia.

Can Greek Citizens Drive in Serbia with a Rental Car?

Yes, Greek travelers can rent and drive cars in Serbia when they present a valid passport, an accepted driving licence, and a physical credit card in the main driver’s name. Age limits and young driver surcharges may apply depending on the rental offer.

  • Form of ID:

    Foreign renters must present a valid passport for identification at pick‑up.

  • Driving licence:

    The main and any additional drivers must show a full physical driving licence with no major endorsements, typically held for at least 1–2 years (most offers require 1–2 years, some strictly 1 year, some 2 years). Accepted driving licence include:
    • Original driving licence + International Driving Permit (IDP). Please note the IDP is only a translation and must be presented together with the original licence.

  • Accepted cards:

    Payment at pick‑up must be made with physical credit cards in the full name of the main driver. Visa and MasterCard are accepted on all offers; some offers also accept AMEX or Diners Club. Debit cards are not accepted for deposit/payment at the counter.

  • Age requirements:

    Depending on the specific offer, the minimum and maximum ages to rent range between 18–80 years. Common age bands include 18–69/80, 21–70/75/80, 21–65, and 25–75. Young driver surcharges may apply: for example, approximately EUR 3 per day for drivers 18–21, about EUR 10–20 per day for drivers 21–24/25 (with some rentals capping the fee at about EUR 200 per rental). Drivers outside the stated age ranges may not be accepted.

Ready to Rent?

Requirements may vary between rental companies. Always confirm details when booking.

Check Rates

Which Car Rental Companies Are Best?

Explore the top car rental companies for travelers from GR to RS, offering a range of options to suit every traveler's needs.

Global Chain Companies

Local Brands

  • Avis

    global
    8.5

    Locations:

    11

    Prices:

    $$

    Key Advantages

    • Easy online booking
    • Wide network of locations
    • Competitive pricing
    • 24/7 roadside assistance

    Best for

    Leisure travelers and business professionals
  • SIXT

    global
    8.5

    Locations:

    35

    Prices:

    $$

    Key Advantages

    • Wide selection of vehicles
    • Competitive pricing
    • Online booking discounts
    • Unlimited mileage on certain rentals

    Best for

    Travelers looking for premium options at competitive rates
  • Europcar

    global
    8.5

    Locations:

    26

    Prices:

    $$

    Key Advantages

    • Presence in over 140 countries
    • Strong customer service reputation
    • Loyalty program for frequent renters
    • Variety of rental locations including airports

    Best for

    Travelers seeking reliable and diverse rental options
  • Hertz

    global
    8.5

    Locations:

    19

    Prices:

    $$$

    Key Advantages

    • Largest fleet in USA
    • Premium vehicle selection
    • Gold Plus Rewards loyalty program
    • Express rental counters

    Best for

    Business travelers and premium vehicle needs
  • Alamo

    global
    8.5

    Locations:

    6

    Prices:

    $$

    Key Advantages

    • Great value for money
    • Wide selection of vehicles
    • User-friendly booking process
    • Loyalty rewards program

    Best for

    Budget-conscious travelers and families
  • AUTORENT

    local
    8.5

    Locations:

    0

    Prices:

    $$

    Key Advantages

    • Personalized customer service
    • Flexible rental terms
    • Local knowledge and support

    Best for

    Budget-conscious travelers and local exploration
  • SURPRICE RENT A CAR

    local
    8.5

    Locations:

    6

    Prices:

    $$

    Key Advantages

    • Customer-focused service
    • Convenient pick-up locations
    • No hidden fees
    • 24/7 roadside assistance

    Best for

    Budget-conscious travelers and local rentals
  • CARWIZ

    local
    8.5

    Locations:

    15

    Prices:

    $-$$

    Key Advantages

    • Personalized customer service
    • Flexible rental options
    • Competitive pricing
    • Easy online booking

    Best for

    Budget-conscious travelers and families
  • ACE

    local
    8.5

    Locations:

    2

    Prices:

    $$

    Key Advantages

    • Personalized customer service
    • No hidden fees
    • Wide selection of economy cars
    • Convenient location in 10116

    Best for

    Budget-conscious travelers
  • OK Mobility

    local
    8.5

    Locations:

    5

    Prices:

    $$

    Key Advantages

    • Competitive pricing
    • Customer service excellence
    • Convenient pickup locations
    • Wide selection for all needs

    Best for

    Budget-conscious travelers and families
Recommendations for Greek Travelers
Choose Global Chains If:
  • It's your first time renting in RS.
  • You require reliable and expansive coverage.
  • You prioritize 24/7 customer support.
  • You're traveling for business or special occasions.
Choose Local Brands If:
  • You seek cost-effective solutions.
  • Your plans are concentrated within major cities.
  • You wish to explore unique and diverse vehicle options.
  • You prefer app-based booking and services.

How to Choose the Right Car?

Choosing the right rental car can make your journey more comfortable, safe, and enjoyable. Think about your travel group, the destinations on your route, and the type of driving you'll be doing. With QEEQ, you can compare multiple car types and policies to find the one that best suits your journey.

  • Seating and Luggage

    Consider your travel group size and luggage needs

    • Economy cars (2-4 people, 1-2 suitcases)
      Perfect for city driving and short trips

    • Compact cars (4-5 people, 2-3 suitcases)
      Good balance of space and fuel efficiency

    • Mid-size cars (5 people, 3-4 suitcases)
      Comfortable for longer distances

    • Full-size/SUV (5-7 people, 4+ suitcases)
      Ideal for families and group travel

  • Transmission Type

    Choose between automatic and manual transmission

    • Automatic transmission
      Easier for city driving and traffic, more common in USA

    • Manual transmission
      Often cheaper, better fuel economy, more control

    • Most Polish drivers prefer automatic for USA road trips

    • Consider your comfort level with left-hand driving and automatic cars

  • Insurance Included

    Check what insurance coverage comes with your rental

    • Basic liability
      Covers damage to other vehicles and property, usually included

    • Collision Damage Waiver (CDW)
      Covers damage to your rental car, often optional

    • Theft protection
      Protects against car theft, may be included or additional

    • Personal insurance
      Check if your Polish insurance or travel insurance covers rentals

  • Cancellation Policy

    Understand booking flexibility and fees

    • Free cancellation
      Usually available up to 24-48 hours before pickup

    • Prepaid vs. Pay-at-counter
      Prepaid often cheaper but less flexible

    • Change fees
      Cost to modify dates, locations, or car type

    • Travel insurance
      Consider coverage for trip cancellations or delays

  • Mileage Policy

    Check distance restrictions and additional charges

    • Unlimited mileage
      Best for long road trips and cross-country travel

    • Limited mileage
      Cheaper daily rate but extra charges for excess miles

    • Consider your planned route distance and potential detours

    • Factor in mileage costs when comparing total rental prices

  • Fuel Policy

    Understand fuel requirements and costs

    • Full-to-Full
      Return with same fuel level, most economical option

    • Full-to-Empty
      Pay upfront for full tank, convenient but often more expensive

    • Same-to-Same
      Return with same level as pickup, fair pricing

    • Pre-purchase fuel options
      Compare costs with local gas station prices

Quick Decision Guide

  • City Travel

    Compact/Economy car with automatic transmission, full-to-full fuel policy

    Belgrade, Novi Sad, Niš
  • Road Trip

    Mid-size/Full-size car with unlimited mileage, flexible cancellation

    Across Serbia
  • Vacation

    Convertible/SUV with comprehensive insurance, prepaid fuel option

    Kopaonik, Zlatibor, Tara

Compare with Confidence on QEEQ

Don't settle for the first option you find. QEEQ makes it easy to compare car types, policies, and total costs from multiple providers. See all fees upfront, read real customer reviews, and choose the perfect car for your adventure.
  • Compare all car rental deals
  • No hidden fees
  • Real customer reviews
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What Are the Popular Destinations in Serbia?

Serbia offers a variety of charming cities and historical landmarks to explore, such as Belgrade, Novi Sad, and Niš. Car rentals provide flexibility to travel through the scenic countryside and vibrant urban areas efficiently.

What Insurance Do I Need?

Driving in Serbia requires basic insurance coverage, but for added security during your trip, enhanced protection is advisable. Insurance offerings may vary by rental company, and understanding your options can help avoid unexpected expenses in case of incidents.

Types of Insurance Coverage
  • Collision Damage Waiver (CDW)

    Provides coverage for damages to the rental car caused by accidents or theft.

    €14-23/day
    Essential
  • Theft Protection (TP)

    Covers financial loss due to theft of the rental vehicle.

    €5-9/day
    Essential
  • Third-Party Liability Insurance

    Covers damages or injuries caused to third parties and their property.

    Included in rental price
    Included
  • Personal Accident Insurance (PAI)

    Covers medical costs for the renter and passengers in case of an accident.

    €6-11/day
    Optional
QEEQ's Complete Protection Solutions

Perfect for travelers who want comprehensive protection without the complexity. One price covers everything, and AXA's trusted network ensures reliable claims processing throughout Serbia. Get comprehensive coverage online for about 50% less than counter rates.

Coverage Feature
QEEQ Full Coverage
Basic Rental Company
Collision Damage Waiver

Fully Covered

US$583.30 - US$7,025.53
Theft Protection

Fully Covered

US$583.30 - US$7,025.53
Personal Accident Insurance

Fully Covered

Not Covered
Tire, Window, Mirror Damage

Fully Covered

Not Covered
Roadside Assistance

Fully Covered

Not Covered
Know more About QEEQ Full Coverage

How to Save Money on Car Rentals for Your Trip?

Traveling from Greece to Serbia involves planning ahead. Here are some smart strategies to save money on car rentals and ensure a smooth experience.

Booking Tips for lower Prices
  • Plan and Book Early
    Start your car rental search weeks in advance to lock in lower rates and secure your preferred vehicle type.
    Save up to 20%
  • Use Comparison Websites
    Explore platforms like AutoEurope and RentalCars to compare prices across different rental companies.
    Save up to €50
  • Consider Off-Airport Locations
    Renting a car in the city instead of the airport can help reduce surcharges and fees.
    Save up to 15%
  • Choose a Full-to-Full Fuel Policy
    Opt for rental agreements where you pick up the car with a full tank and return it the same way. Fuel up at local gas stations to avoid high rates.
    Save €15-30
  • Review Insurance Options
    Evaluate if your credit card or travel insurance covers rental car protection to avoid purchasing extra coverage.
    Save €10-20 per day
QEEQ's Money-Saving Features
  • Diamond Membership
    Save up to 20% on every booking - free trial available below.
    View Details
  • Price Drop Protector
    If your booked car price drops, QEEQ automatically rebooks it at the lower rate and refunds the difference to you.
    View Details
  • One-Dollar Freeze
    Lock in today's price with just $1 upfront and pay the rest later.
    View Details
  • Flexible Payments
    Pay with credit/debit cards or even cryptocurrency via BitPay.
    View Details

What Should You Pay Attention To?

Important considerations and potential issues to watch for when renting a car in Serbia.

  • Hidden Fees
    Watch out for extra charges that aren't included in the base price.
    • Airport surcharges (RSD 200-500/day)
    • Young driver fees (drivers under 23 years old)
    • Additional driver fees
    • Equipment rentals (e.g., navigation systems, child seats)
    • Charges for crossing international borders
  • Insurance Coverage
    Understand the offered insurance policies to avoid unnecessary costs.
    • Check if your travel insurance covers vehicle rentals
    • Be aware of excess/deductible amounts
    • Third-party liability insurance is mandatory
    • Collision damage waiver (CDW) might not include all damages
    • Consider additional coverage for peace of mind
  • Fuel Policies
    Different fuel return policies can significantly impact costs.
    • Full-to-full is usually the most economical option
    • Prepaid fuel plans can be costlier
    • Locate gas stations near return points
    • Keep receipts after refueling as proof
    • Avoid returning with a low fuel level to prevent fines
  • Vehicle Inspection
    Inspect the vehicle thoroughly to prevent disputes.
    • Document any pre-existing damage with photos
    • Check the tires, lights, and mirrors
    • Verify the interior condition, including seats and controls
    • Test the vehicle's electronics and air conditioning
    • Ensure the fuel level matches the contract
  • Contract Terms
    Carefully review the rental agreement to understand your obligations.
    • Familiarize yourself with mileage limits, if any
    • Understand policies for late returns
    • Check for fees regarding early termination of the contract
    • Be aware of restrictions on crossing borders
    • Inquire about refund policies for unused rental days
  • Pickup and Return Timing
    Timing can affect your rental costs and convenience.
    • Ensure you pick up the car within business hours to avoid delays
    • Plan to return the car during the agency's operational times
    • Late returns may incur additional charges
    • Early returns might not result in refunds
    • Factor in travel time to/from the rental location
Remember

Being prepared and knowing what to expect can save you hundreds of dollars and prevent stressful situations. Take time to understand all terms and inspect your rental thoroughly.

Differences and Similarities Between Greek and Serbian Traffic Rules

Greek and Serbian traffic rules share many similarities, such as driving on the right side of the road, but differ in specific regulations such as speed limits, parking rules, and alcohol tolerance levels.

  • Speed Limits

    RS

    Urban: 50 km/h, Rural: 80 km/h, Highways: 120 km/h

    GR

    Urban: 50 km/h, Rural: 90 km/h, Highways: 130 km/h

  • Traffic Signs

    RS

    Signs primarily in Cyrillic script

    GR

    Signs primarily in Greek and Latin script

  • Blood Alcohol Limit

    RS

    0.02% BAC for new drivers, 0.05% for experienced drivers

    GR

    0.05% BAC for all drivers

  • Parking Rules

    RS

    Strict regulations, fines for improper parking, and dedicated parking zones

    GR

    Flexible in rural areas, urban areas have marked zones and fines for violations

  • Driving Side

    RS

    Drive on the right side of the road

    GR

    Drive on the right side of the road

  • Seatbelt Laws

    RS

    Mandatory for all passengers

    GR

    Mandatory for all passengers

  • Fuel Types

    RS

    Unleaded gasoline, diesel, and LPG available

    GR

    Unleaded gasoline, diesel, and LPG available

  • Remember
    • • Familiarize yourself with the Cyrillic alphabet for navigation in Serbia.
    • • Ensure your car rental includes a valid international driving permit.
    • • Observe specific parking rules in urban centers to avoid fines.
    • • Check for tolls on highways and have cash or a valid card ready.
Voices of our customers

Frequently Asked Questions

Common questions for travelers from Greece renting a car in Serbia

As a Greek citizen, is my Greek driving license valid for renting and driving a car in Serbia?

Yes, your modern Greek credit-card-style driving license (EU model) is generally accepted for driving in Serbia for short-term tourist visits, as both Greece and Serbia are signatories to the Vienna Convention on Road Traffic.

Do I absolutely need an International Driving Permit (IDP) in addition to my Greek license?

While your Greek license is legally valid, it is highly recommended to carry an IDP. Some rental car agencies may require it, and it helps with police checks as it provides translations, including in Serbian Cyrillic.

What is the minimum age to rent a car in Serbia?

The minimum age is typically 21. Drivers under 25 may face a 'young driver surcharge.' Always check your rental provider's specific age policy.

What documents do I need to present at the rental desk in Serbia?

You need your valid Greek passport, your physical Greek driving license (held for at least 1-2 years), an IDP (highly recommended), and a valid credit card in the main driver's name.

How long must I have held my driving license to rent a car in Serbia?

Most car rental companies require that you have held your license for at least one year; some may require two years, especially for premium vehicles.

Can I use a digital copy or a photo of my driving license or passport?

No. All documents, especially your driving license and passport, must be original physical copies. Digital copies are not accepted.

What are the requirements for an additional driver?

An additional driver must meet the same criteria as the main driver and be present at pick-up to sign the agreement. There is usually a daily fee for adding an extra driver.

Is my Greek national ID card enough for identification, or do I need a passport?

A Greek passport is strongly recommended for international travel and car rental identification in Serbia.

What should I do if my driving license is lost or stolen before the trip?

You must obtain a replacement physical license from Greek authorities before traveling. Rental companies and police will not accept temporary certificates or digital versions.

Can I rent a car in Serbia if I only have a provisional Greek driving license?

No, only full, valid driving licenses are accepted. Provisional or learner licenses are not valid for car rentals in Serbia.

What is the best and most reliable way to book a rental car for Serbia from Greece?

Using a reputable global car rental comparison platform like QEEQ is your best option. QEEQ allows you to compare prices, vehicle types, and terms from various suppliers in Serbia.

How far in advance should I book my rental car for a summer trip to Serbia?

It is highly advisable to book at least 1-2 months in advance, especially during peak season (June-August) or if you need a specific vehicle type.

What type of car is most suitable for driving in Serbia?

For city driving, a compact car is ideal. For mountainous regions, consider a car with a powerful engine or an SUV for comfort and safety.

Are automatic transmission cars common in Serbia?

Manual cars are far more common and cheaper. Automatics are available in limited numbers at a higher price, so book early if you need one.

Should I include a GPS navigation system in my booking?

Renting a GPS can be expensive. Using your smartphone with Google Maps or Waze is more cost-effective. Consider a local Serbian SIM for data.

What should I double-check on my rental voucher before traveling?

Review pick-up/drop-off locations and times, car category, included features (insurance, mileage), fuel policy, and pre-paid fees.

Does the name on the booking have to match the driver’s credit card?

Yes, the main driver must be the person whose name is on the reservation and must present a credit card in their own name for the security deposit.

Can I walk in and rent a car on the spot in Serbia?

While possible at major locations, availability and prices are much better if you pre-book through a platform like QEEQ.

Can I modify or cancel my booking after confirmation?

Most platforms, including QEEQ, allow modifications or cancellations, often with free cancellation up to 48 hours before pick-up. Always check your booking terms.

Is it possible to book a specific car model?

Rental companies guarantee a category, not a specific model. If you need a certain feature, contact the rental company in advance.

What is the typical currency used for car rentals in Serbia? Can I pay in Euros?

The official currency is Serbian Dinar (RSD). Prices may be quoted in Euros for comparison, but payment and deposits are almost always in RSD.

How much is the security deposit, and how does it work?

Security deposits range from €400 to €1,500 depending on the car. The amount is blocked (not charged) on your credit card and released after return, usually within 5-15 business days.

What is Collision Damage Waiver (CDW) and is it enough?

CDW limits your financial liability for damage to a capped excess/deductible, which can be high. Additional coverage is recommended to reduce your risk.

Should I purchase extra insurance like Super CDW or Zero Excess?

It is highly recommended to purchase extra insurance for full peace of mind. You can buy this through the rental company or via QEEQ, which offers comprehensive excess protection policies.

What is a 'Green Card' and do I need it?

The 'Green Card' is an international motor insurance certificate. You need it if driving your rental car into certain non-EU neighboring countries, such as Bosnia and Herzegovina, North Macedonia, or Albania.

Is the Green Card included in the standard rental price?

No, you must request and pay for the Green Card separately at the rental desk. The cost is typically €30-€70.

What is the 'Full-to-Full' fuel policy?

You receive the car with a full tank and must return it full. If not, you’ll be charged for the missing fuel at inflated rates plus a service fee.

Are there any hidden costs I should be aware of?

Look out for airport surcharges, out-of-hours fees, one-way fees, additional driver fees, and cross-border fees. Read all terms and conditions carefully.

Can I use a debit card for the security deposit?

Most companies in Serbia require a credit card for the deposit. Debit cards are generally not accepted for this purpose, though they may be accepted for the rental payment itself.

Is third-party liability insurance included in Serbian rentals?

Yes, third-party liability insurance is legally required and included in all Serbian car rentals.

What should I inspect on the car before driving away from the rental lot?

Inspect for existing damage (scratches, dents, chips). Take photos/videos and ensure all issues are noted on the vehicle condition report before signing.

What else should I check inside the car before leaving?

Check for required safety equipment (reflective vest, first-aid kit, warning triangle, spare tire/repair kit) and confirm the fuel tank is full.

What happens if my flight is delayed?

If you provided your flight number, the rental company may track your flight and hold the car for a limited time. For significant delays, call the local rental office directly.

Can I pick up the car in Belgrade and drop it off in another city like Niš?

Yes, one-way rentals are possible but usually incur a substantial 'one-way fee.' Arrange and confirm this at booking.

Is there an extra fee for picking up a car at the airport?

Yes, nearly all airport rentals include an 'airport surcharge' or 'location fee' in the price.

What is the process for returning the car?

Return the car to the designated area. Staff will check for new damage and fuel level. Take photos upon return. Once confirmed, your contract is closed.

What should I do if I need to return the car outside of office hours?

Some locations offer an 'out-of-hours' return with a key drop-box. You remain responsible for the vehicle until inspected the next business day. In-person returns are safer.

Can I extend my rental period after pick-up?

Usually, yes. Contact the rental company as early as possible. Additional charges may apply, and extensions are subject to availability.

What are the most important and unique traffic rules in Serbia I should know?

Key rules: Dipped headlights on at all times; very low BAC limit (0.02%); mandatory winter equipment (winter tires) from November 1 to April 1 if snow/ice is present.

What are the general speed limits in Serbia?

Speed limits are 50 km/h in towns, 80 km/h outside towns, 100 km/h on expressways, and 130 km/h on motorways unless otherwise posted.

How do I pay for tolls on Serbian motorways?

Serbia uses a ticket toll system: take a ticket when entering, pay at exit gates with cash (RSD or EUR) or card. Change is given in RSD.

Is it difficult to find parking in cities like Belgrade?

Yes, parking is challenging in central Belgrade. The city uses a paid zone system (Red, Yellow, Green), payable via SMS or kiosks. Public garages are recommended for longer stays.

Are road signs in English or only in Serbian?

Major road signs are in both Serbian Cyrillic and Latin scripts; smaller signs may be in Cyrillic only. GPS navigation is highly recommended.

What is the etiquette at roundabouts in Serbia?

Vehicles already inside the roundabout have right of way. Yield to traffic from your left before entering.

Is using a mobile phone while driving permitted in Serbia?

No, it is illegal to use a handheld mobile phone while driving. Hands-free systems are required. Fines are steep for violations.

Are seatbelts mandatory for all passengers in Serbia?

Yes, seatbelts are mandatory for the driver and all passengers in both front and rear seats.

What is the quality of the roads in Serbia?

Main motorways and regional roads are good, but rural and mountain roads can be narrow and in poorer condition. Drive carefully in these areas.

Are there many gas stations in Serbia, and can I pay by card?

Gas stations are common along major roads and towns, with most open 24/7 and accepting international credit cards.

Can I take my Serbian rental car to visit neighboring countries like Bosnia, Montenegro, or Croatia?

Generally yes, but you must obtain prior authorization from the rental company, pay a cross-border fee, and secure a Green Card insurance certificate.

I want to drive to Montenegro and Bosnia & Herzegovina. What specific document do I need?

You need the 'Green Card' international insurance certificate from your rental company. Without it, you may be denied entry or forced to buy local insurance at the border.

Are there any restrictions on which countries I can visit with a Serbian rental car?

Yes, rental companies have lists of allowed and prohibited countries. Kosovo, Albania, and Turkey are often forbidden. Always confirm before booking.

Is it possible to drive a Serbian-plated rental car into Kosovo?

This is not recommended. Most rental companies prohibit travel to Kosovo due to insurance and political issues. Do not attempt without explicit permission.

If I drive to an EU country like Croatia or Hungary from Serbia, do I still need a Green Card?

You need permission from the rental company and may still require a Green Card. The company will advise if additional documentation is necessary.

How much extra does it cost to get permission for cross-border travel?

Expect a one-time cross-border fee of €50 to €100, which covers administrative costs and Green Card issuance.

What should I do if my rental car breaks down in Serbia?

Do not attempt repairs yourself. Call the 24/7 roadside assistance number provided by the rental company. Follow their instructions for next steps.

What is the procedure in case of a traffic accident, even a minor one?

Call the police (dial 192) immediately, regardless of fault. A police report is essential for any insurance claim. Notify your rental company after contacting police.

What happens if I get a speeding or parking ticket with my rental car?

You are responsible for paying all fines. Unpaid fines will be charged to your credit card by the rental company, usually with an added administrative fee.

What are the main emergency numbers in Serbia?

Police: 192, Fire: 193, Ambulance: 194, and the general EU emergency number 112. For roadside assistance, call AMSS at 1987.

Still have questions?

Contact QEEQ via online chat or hotline for specific advice. Contact Support