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Embarking on a road trip across Austria as a Thai traveler can be an exciting experience filled with picturesque landscapes, vibrant cities, and historic sites. However, it’s important to be informed about the logistics of car rental, driving requirements, and local regulations in Austria to ensure a smooth journey.
  • Do I need an International Driving Permit (IDP) for Austria?
  • What car rental options are available at Austrian airports?
  • Are there particular insurance requirements for rentals in Austria?
  • What are the main driving rules I should be aware of in Austria?
  • How do toll payments work on Austrian motorways?

By the end of this guide, you’ll have a comprehensive understanding of renting a car in Austria, tailored specifically to Thai travelers, ensuring a safe and enjoyable road trip.

Can Thai Citizens Drive in Austria?

Yes, Thai travelers can legally drive in Austria with the proper documentation. Age restrictions and additional document requirements may apply.

  • Form of ID:

    A valid passport.

  • Driving licence:

    Accepted driving licence include:
    • Original driving licence + International Driving Permit (IDP)
    or
    • EU/EEA Driving License

    Notes: Important Notice: Some non-EEA driving licences are not recognized in Austria and cannot be used for car rentals. Please check if your licence is valid by visiting https://www.oeamtc.at/thema/fuehrerschein/auslaendischer-eu-und-ewr-fuehrerschein-in-oester
  • Accepted cards:

    Physical credit cards in the full name of the main driver. Supported cards include Visa and MasterCard.

  • Age requirements:

    Drivers must be between 18 and 99 years old. Young drivers aged 18 to 25 may incur a fee of US$ 11.78 per day.

Ready to Rent?

Requirements may vary between rental companies. Always confirm details when booking.

Check Rates

Which Car Rental Companies Are Best?

Explore the diversity of car rental options available in Austria, catering to a wide range of preferences and travel needs for Thai travelers.

Global Chain Companies

Local Brands

  • SIXT

    global
    8.5

    Locations:

    107

    Prices:

    $$

    Key Advantages

    • Wide range of vehicles from economy to luxury
    • 24/7 customer support
    • Easy online booking
    • Frequent promotions and discounts

    Best for

    Travelers seeking luxury or flexible rental solutions
  • Hertz

    global
    8.5

    Locations:

    66

    Prices:

    $$$

    Key Advantages

    • Largest fleet in USA
    • Premium vehicle selection
    • Gold Plus Rewards loyalty program
    • Express rental counters

    Best for

    Business travelers and premium vehicle needs
  • Europcar

    global
    8.5

    Locations:

    79

    Prices:

    $$

    Key Advantages

    • Strong presence in Europe
    • Loyalty program benefits
    • Online booking discounts
    • 24/7 roadside assistance

    Best for

    Leisure travelers and corporate clients
  • Avis

    global
    8.5

    Locations:

    65

    Prices:

    $$

    Key Advantages

    • Quick and easy booking process
    • Loyalty rewards program
    • Excellent customer service
    • Variety of vehicle classes

    Best for

    Travelers seeking reliability and convenience
  • Alamo

    global
    8.5

    Locations:

    28

    Prices:

    $$

    Key Advantages

    • No hidden fees
    • Flexible rental options
    • Wide range of vehicles
    • Excellent customer service

    Best for

    Budget-conscious travelers and families
  • Zippy7

    local
    8.5

    Locations:

    2

    Prices:

    $$

    Key Advantages

    • Personalized customer service
    • Wide range of vehicles
    • Easy booking process
    • Competitive pricing

    Best for

    Budget-conscious travelers and local rentals
  • U-SAVE

    local
    8.5

    Locations:

    21

    Prices:

    $-$$

    Key Advantages

    • Cost-effective rental options
    • Excellent customer service
    • Flexible rental periods
    • Easy online booking

    Best for

    Budget travelers and local rentals
  • Dryyve

    local
    8.5

    Locations:

    15

    Prices:

    $$

    Key Advantages

    • Personalized customer service
    • Affordable pricing
    • Local knowledge and support
    • No hidden fees

    Best for

    Local travelers and short-term rentals
  • Autounion

    local
    8.5

    Locations:

    16

    Prices:

    $$

    Key Advantages

    • Personalized customer service
    • Competitive pricing
    • Diverse vehicle selection
    • Local knowledge and expertise

    Best for

    Travelers seeking affordable local options and personalized service
  • Wheego

    local
    8.5

    Locations:

    21

    Prices:

    $$

    Key Advantages

    • Focus on sustainability
    • Competitive pricing compared to traditional rentals
    • Flexible rental terms
    • Personalized customer service

    Best for

    Eco-conscious travelers and budget-minded customers
Recommendations for Thai Travelers
Choose Global Chains If:
  • It's your first visit to Austria.
  • You need reliable nationwide coverage.
  • You prefer 24/7 customer support.
  • You have business or formal travel requirements.
Choose Local Brands If:
  • You are looking for cost-effective options.
  • Your travel is limited to urban areas.
  • You want to try unique or specialized vehicle offerings.
  • You are comfortable with app-based rental services.

How to Choose the Right Car?

Choosing the right rental car can make your travel more comfortable, safe, and enjoyable. Think about your travel group, the destinations on your route, and the type of driving you'll be doing. With QEEQ, you can compare multiple car types and policies to find the one that best suits your journey.

  • Seating and Luggage

    Consider your travel group size and luggage needs

    • Economy cars (2-4 people, 1-2 suitcases)
      Perfect for city driving and short trips

    • Compact cars (4-5 people, 2-3 suitcases)
      Good balance of space and fuel efficiency

    • Mid-size cars (5 people, 3-4 suitcases)
      Comfortable for longer distances

    • Full-size/SUV (5-7 people, 4+ suitcases)
      Ideal for families and group travel

  • Transmission Type

    Choose between automatic and manual transmission

    • Automatic transmission
      Easier for city driving and traffic, more common in Europe

    • Manual transmission
      Often cheaper, better fuel economy, more control

    • Most Austrian drivers prefer manual transmission

    • Consider your comfort level with driving styles in Austria

  • Insurance Included

    Check what insurance coverage comes with your rental

    • Basic liability
      Covers damage to other vehicles and property, usually included

    • Collision Damage Waiver (CDW)
      Covers damage to your rental car, often optional

    • Theft protection
      Protects against car theft, may be included or additional

    • Personal insurance
      Check if your Thai insurance or travel insurance covers rentals

  • Cancellation Policy

    Understand booking flexibility and fees

    • Free cancellation
      Usually available up to 24-48 hours before pickup

    • Prepaid vs. Pay-at-counter
      Prepaid often cheaper but less flexible

    • Change fees
      Cost to modify dates, locations, or car type

    • Travel insurance
      Consider coverage for trip cancellations or delays

  • Mileage Policy

    Check distance restrictions and additional charges

    • Unlimited mileage
      Best for long road trips and cross-country travel

    • Limited mileage
      Cheaper daily rate but extra charges for excess miles

    • Consider your planned route distance and potential detours

    • Factor in mileage costs when comparing total rental prices

  • Fuel Policy

    Understand fuel requirements and costs

    • Full-to-Full
      Return with same fuel level, most economical option

    • Full-to-Empty
      Pay upfront for full tank, convenient but often more expensive

    • Same-to-Same
      Return with same level as pickup, fair pricing

    • Pre-purchase fuel options
      Compare costs with local gas station prices

Quick Decision Guide

  • City Travel

    Compact/Economy car with manual transmission, full-to-full fuel policy

    Vienna, Salzburg, Graz
  • Road Trip

    Mid-size/Full-size car with unlimited mileage, flexible cancellation

    Austrian Alps, countryside
  • Vacation

    Convertible/SUV with comprehensive insurance, prepaid fuel option

    Innsbruck, Hallstatt, Zell am See

Compare with Confidence on QEEQ

Don't settle for the first option you find. QEEQ makes it easy to compare car types, policies, and total costs from multiple providers. See all fees upfront, read real customer reviews, and choose the perfect car for your adventure.
  • Compare all car rental deals
  • No hidden fees
  • Real customer reviews
Check Rates

Popular Destinations in Austria for Travelers from Thailand

Austria offers a blend of breathtaking alpine landscapes, historic cities, and vibrant cultural experiences. Popular destinations include Vienna for its imperial history, Salzburg for its musical heritage, Innsbruck for access to the Austrian Alps, and Hallstatt for picturesque lake views.

What Insurance Do I Need?

You'll need at least basic insurance to legally drive in Austria, but for peace of mind, additional coverage is highly recommended. Austrian insurance requirements include liability coverage, and options for protecting against collisions or theft are available. Choosing the right insurance plan can help avoid unexpected expenses.

Types of Insurance Coverage
  • Collision Damage Waiver (CDW)

    Covers damage to the rental car from collision or theft.

    ฿540-900/day
    Essential
  • Theft Waiver (TP)

    Protects against theft of the rental vehicle.

    ฿180-300/day
    Essential
  • Third-Party Liability Insurance

    Covers injury or damage to others and their property.

    Often included
    Included
  • Personal Accident Insurance (PAI)

    Covers medical expenses for you and your passengers.

    ฿180-360/day
    Optional
QEEQ's Complete Protection Solutions

Perfect for travelers who want comprehensive protection without the complexity. One price covers everything, and AXA's trusted network ensures reliable claims processing throughout Austria. Get comprehensive coverage online for about 50% less than counter rates.

Coverage Feature
QEEQ Full Coverage
Basic Rental Company
Collision Damage Waiver

Fully Covered

US$0.00 - US$11,784.36
Theft Protection

Fully Covered

US$0.00 - US$11,784.36
Personal Accident Insurance

Fully Covered

Not Covered
Tire, Window, Mirror Damage

Fully Covered

Not Covered
Roadside Assistance

Fully Covered

Not Covered
Know more About QEEQ Full Coverage

Smart Tips for Saving Money on Car Rentals in Austria

Make your journey from Thailand to Austria seamless and cost-effective by following these practical car rental savings tips.

Booking Tips for lower Prices
  • Book Early
    Secure your rental car as early as 6-8 weeks in advance to lock in lower prices and ensure better vehicle options.
    Save up to ฿2,500
  • Compare Deals Online
    Use reliable comparison platforms like QEEQ or Kayak to find the best rates across multiple rental companies.
    Save up to ฿2,000
  • Opt for Full-to-Full Fuel Policy
    Choose a rental company offering a full-to-full fuel policy. Plan to refuel at nearby gas stations before returning the vehicle.
    Save ฿600-฿1,200
  • Go for Economy Cars
    Select smaller, fuel-efficient vehicle options for urban trips in Austria, as they are cheaper and easier to park.
    Save ฿1,500-฿3,000
  • Avoid Airport Rentals
    Car rental rates at airports are generally higher due to additional fees. Opt for downtown rental locations instead.
    Save up to ฿2,000
QEEQ's Money-Saving Features
  • Diamond Membership
    Save up to 20% on every booking - free trial available below.
    View Details
  • Price Drop Protector
    If your booked car price drops, QEEQ automatically rebooks it at the lower rate and refunds the difference to you.
    View Details
  • One-Dollar Freeze
    Lock in today's price with just $1 upfront and pay the rest later.
    View Details
  • Flexible Payments
    Pay with credit/debit cards or even cryptocurrency via BitPay.
    View Details

What Should You Pay Attention To?

Important considerations and potential issues to watch for when renting a car in Austria.

  • Hidden Fees
    Watch out for extra charges that aren't included in the base price.
    • Airport surcharges (commonly €20-€40)
    • Young driver fees (under 25 may incur additional costs)
    • Charges for returning to a different location
    • Equipment rentals (GPS, child seats, snow chains)
    • Toll passes for highways and tunnels
  • Insurance Coverage
    Understand your insurance options to avoid unnecessary expenses.
    • Check if your travel insurance includes rental car coverage
    • Credit card benefits may provide collision damage waiver
    • Third-party insurance may offer competitive rates
    • Confirm coverage for theft and damage
  • Fuel Policies
    Different fuel return policies can significantly impact costs.
    • Full-to-full is the most cost-effective option
    • Prepaid fuel often comes at a premium
    • Locate nearby gas stations before returning the car
    • Ensure the fuel level matches the initial amount
  • Vehicle Check
    Thorough inspection prevents disputes later.
    • Record any existing damage with photos or videos
    • Check tires, lights, and mirrors for functionality
    • Verify the cleanliness and condition of the interior
  • Rental Agreement Terms
    Read the agreement carefully for key conditions.
    • Mileage restrictions and extra fees
    • Cross-border driving permissions
    • Return policies and late fees
    • Cancellation and modification rules
  • Pickup and Return Timings
    Timing can affect costs and convenience.
    • Plan to pick up and return the car during office hours
    • Late returns may result in additional daily charges
    • Factor in time for vehicle inspection during pickup
Remember

Being prepared and knowing what to expect can save you hundreds of dollars and prevent stressful situations. Take time to understand all terms and inspect your rental thoroughly.

What Are The Differences Between Thai and Austrian Traffic Rules

Thai and Austrian traffic rules differ in road signage, alcohol limits, and preferred driving practices, among other factors.

  • Driving Side

    AT

    Drive on the right side of the road.

    TH

    Drive on the left side of the road.

  • Blood Alcohol Limit

    AT

    0.05% BAC limit.

    TH

    0.05% BAC limit.

  • Speed Limits

    AT

    130 km/h on highways.

    TH

    120 km/h on highways.

  • Traffic Lights

    AT

    Flashing green light indicates it will turn red soon.

    TH

    Flashing green light not used.

  • Seatbelt Use

    AT

    Mandatory for all vehicle occupants.

    TH

    Mandatory for all vehicle occupants.

  • Mobile Phone Use

    AT

    Only hands-free devices allowed while driving.

    TH

    Only hands-free devices allowed while driving.

  • Parking Rules

    AT

    Parking often requires payment and adherence to specific time limits.

    TH

    Parking regulations vary by region, often with free parking zones.

  • Remember
    • • Ensure to familiarize yourself with Austrian traffic signs, as they differ in design from Thai signs.
    • • Always carry your driver's license and rental agreement when driving.
    • • Be aware of toll roads in Austria and prepare for electronic payment or vignette purchase.
    • • Understand local parking rules to avoid fines or penalties.
Voices of our customers

Frequently Asked Questions

Common questions for travelers from Thailand renting a car in Austria

ฉันมาจากประเทศไทย ต้องเตรียมเอกสารขับรถอะไรบ้างเพื่อเช่ารถในออสเตรีย?

You must prepare: 1) Your original Thai driving licence 2) An International Driving Permit (IDP, Vienna Convention 1968 version) 3) Your original passport. All three documents must be presented together when you pick up the car; if any one is missing, you may be refused the rental.

ทำไมใบขับขี่สากล (IDP) ถึงสำคัญมาก?

The IDP is an official translation of your Thai driving licence into international languages so that rental staff and Austrian police can clearly understand your driving qualifications. Without an IDP, the car rental company has the right to refuse to release the car even if you have already paid in advance.

เช่ารถในออสเตรียมีอายุขั้นต่ำกี่ปี?

In most cases you must be at least 21 years old. Some vehicle categories or luxury cars may require a minimum age of 25.

คนขับอายุต่ำกว่า 25 ปีต้องจ่ายค่าธรรมเนียมเพิ่มไหม?

Yes. Drivers under 25 years old will usually be charged a daily Young Driver Surcharge. The exact amount depends on the rental company.

ควรจองรถล่วงหน้านานแค่ไหน?

It’s recommended to make your booking at least 1–2 months in advance, especially during peak travel seasons (June–September and Christmas) to secure a car and get better prices.

ควรจองรถเช่าในออสเตรียที่ไหนดี?

It is recommended to use QEEQ, a global car rental price comparison website. It offers Thai and Chinese language interfaces, transparent pricing, and frequent special discounts.

ขั้นตอนจองรถผ่าน QEEQ เป็นอย่างไร?

1) Go to the QEEQ website/app 2) Enter your pick-up and drop-off locations, dates, and times 3) Compare car models and prices 4) Select an insurance package 5) Enter your details and make payment 6) Receive a confirmation email and voucher.

ควรเลือกเกียร์ธรรมดาหรืออัตโนมัติ?

Manual cars are more common and cheaper in Europe. However, if you usually drive automatic in Thailand, it’s recommended to choose an automatic for convenience. On QEEQ you can set a filter for transmission type.

ควรเลือกรถรุ่น/ขนาดอย่างไร?

1–2 people: Small/economy cars such as VW Polo, Fiat 500. 3–4 people: Compact/estate cars such as VW Golf. 4 or more people or if you have lots of luggage: Choose an SUV or MPV.

ราคาเช่ารถรวมประกันพื้นฐานอะไรบ้าง?

Usually it includes: 1) Collision Damage Waiver (CDW) 2) Theft Protection (TP) 3) Third Party Liability (TPL). All of these typically come with an Excess (the amount you must pay yourself).

Excess หรือค่าความเสียหายส่วนแรกคืออะไร ควรซื้อประกันเพิ่มมั้ย?

The Excess is the maximum amount you must pay out of your own pocket (for example EUR 1,000–2,000) if an accident happens or the car is stolen. It is recommended to buy Full Insurance to reduce the Excess to zero. QEEQ offers such coverage at better value than the rental counter.

ต้องลงทะเบียนชื่อคนขับเพิ่มไหม?

Yes. Every person who will drive must be registered as an Additional Driver and present the same documents as the main driver. If not, insurance may not cover you in case of an accident. Additional drivers are usually charged a daily fee.

ถึงสนามบินเวียนนาแล้ว ไปรับรถตรงไหน?

After booking with QEEQ, your confirmation will show the rental company name and pick-up location. At Vienna Airport, the main car rental pick-up area is in parking building P4. Just follow the “Car Rental” signs.

เอกสารที่ต้องแสดงที่เคาน์เตอร์เช่ารถมีอะไรบ้าง?

1) Main driver’s passport 2) Original Thai driving licence 3) International Driving Permit (IDP) 4) Credit card in the main driver’s name 5) QEEQ booking voucher.

ทำไมต้องใช้บัตรเครดิตชื่อคนขับหลัก? ใช้ Debit Card ได้ไหม?

A credit card in the main driver’s name is required to block the security deposit. Most companies do not accept cash, debit cards, or cards in someone else’s name.

วงเงินมัดจำที่บัตรเครดิตถูกล็อกเท่าไหร่? ปลดล็อกเมื่อไหร่?

Usually EUR 500–2,000 depending on vehicle category and insurance. After you return the car in good condition, the deposit hold is released within about 15–30 days, depending on your bank.

เคาน์เตอร์มักเสนอประกันหรือบริการเสริม ควรทำอย่างไร?

If you have already purchased Full Insurance through QEEQ, you can decline additional insurance or extras at the counter. You can say: “Thank you, I'm already fully covered by my booking with QEEQ.”

ก่อนรับรถควรตรวจสอบส่วนไหนบ้าง?

1) Check all scratches and dents and take photos 2) Inspect tyres and wheels 3) Test in-car equipment (air-con, headlights, GPS, etc.) 4) Make sure the fuel tank is full 5) Check emergency equipment such as reflective vest, first aid kit, and warning triangle.

ถ้าพบรอยเสียหายที่ไม่ได้บันทึกไว้ในสัญญาควรทำอย่างไร?

Inform the staff and ask them to record the damage in the rental agreement and sign to confirm it. Do not drive away until it is recorded, otherwise you may be held responsible when you return the car.

ใช้ GPS ของบริษัทเช่ารถหรือมือถือดีกว่า?

The rental company’s GPS is usually more expensive. It’s recommended to use Google Maps or Waze on your phone with a European SIM card or portable Wi‑Fi. Don’t forget a phone mount and charger.

Vignette หรือสติ๊กเกอร์ทางด่วนคืออะไร รถเช่ามีติดให้ไหม?

A Vignette is a toll sticker on the windscreen required for using motorways. Austrian‑registered rental cars normally come with a Vignette already attached, so you don’t need to buy one. Check that it is present when you pick up the car.

กำหนดความเร็วในออสเตรียเป็นอย่างไร?

1) Urban areas: 50 km/h 2) Outside built‑up areas: 100 km/h 3) Motorways: 130 km/h. Fines for speeding are high.

กฎการให้ทาง (Right of Way) ในออสเตรียเป็นอย่างไร?

At junctions without traffic lights or signs, you must give way to vehicles coming from the right (“right before left”), unless signs or signals specify otherwise.

ขับรถเข้าวงเวียน (Roundabout) อย่างไร?

You must give way to vehicles already in the roundabout. Once inside, signal right before you exit.

กฎการจอดรถในเมืองและ Blue Zone คืออะไร?

Blue Zones (Kurzparkzonen) are free but time‑limited parking areas. You must display a parking disc (Parkscheibe), which can be bought at petrol stations or Tabak shops. White‑lined spaces may be free or paid; always check the signs.

กฎคาร์ซีทสำหรับเด็กเป็นอย่างไร?

Children under 14 years old or under 135 cm in height must use a child seat appropriate for their size. You can reserve a child seat together with your rental car via QEEQ.

เติมน้ำมันในออสเตรียเป็นระบบบริการตนเองหรือไม่? ทำอย่างไร?

Most petrol stations are self‑service: 1) Park and switch off the engine 2) Select the correct fuel pump 3) Note your pump number 4) Go inside the shop, tell the cashier your pump number, and pay.

จะรู้ได้อย่างไรว่ารถใช้เบนซินหรือดีเซล?

Petrol is usually labelled “Super/Benzin” (Super 95, Super Plus 98). Diesel is labelled “Diesel”. Check the fuel cap or ask staff before refuelling. Using the wrong fuel can cause serious damage and is usually not covered by insurance.

ขณะขับรถใช้มือถือได้ไหม?

You must not use a handheld mobile phone while driving. Only hands‑free use via Bluetooth or headset is allowed. If using your phone for navigation, mount it in a holder.

กลางวันต้องเปิดไฟหน้ารถไหม?

Headlights are not mandatory all year during daytime, but you should turn them on in rain, fog, or tunnels for safety.

ค่าใช้จ่ายอื่นนอกจากค่าเช่ามีอะไรบ้าง?

Possible extra costs include additional driver fee, young driver surcharge, optional equipment (child seat, GPS), cross‑border fee, fuel and refuelling service charges, roadside assistance fees, traffic fines, etc.

ถ้าได้รับใบสั่งปรับ (เช่น ขับเร็ว/จอดผิด) ต้องทำอย่างไร?

If you are stopped in person, you usually pay the fine on the spot. If the fine is issued by camera or sent via the rental company, the company will charge an administrative fee and pass your details to the authorities. You will then receive the fine by post and must pay promptly following the instructions.

สามารถขับรถเช่าจากออสเตรียไปประเทศเพื่อนบ้านได้ไหม?

Yes, but you must inform the rental company and there may be a cross‑border fee. Your insurance must also cover the countries you plan to visit.

ขับเข้าประเทศเพื่อนบ้านต้องซื้อ Vignette หรือทางด่วนเพิ่มไหม?

You may need a new Vignette for some neighbouring countries, such as the Czech Republic, Slovenia, and Hungary (available online or at border points), Switzerland (buy at the border), Germany (currently free), and Italy (pay per distance at toll booths).

มีค่าธรรมเนียมเข้าเมือง (Congestion Charge) แบบลอนดอนหรือไม่?

There is no general congestion charge for entering cities, but some special scenic routes, such as the Grossglockner High Alpine Road, charge tolls.

ต้องจ่ายค่าจอดรถอย่างไร?

In paid car parks, take a ticket at the entrance and pay at the automatic machine (cash or credit card) before leaving. For on‑street paid parking, use the ticket machine or local parking app as indicated.

ถ้าวงเงินบัตรเครดิตไม่พอจ่ายประกันมัดจำ ทำอย่างไร?

You may not be able to collect the car. Check your credit limit in advance and contact your bank before travelling to ensure your card can be used in Europe.

คืนรถไปแล้วแต่ถูกหักเงินเพิ่มจากบัตรเครดิต เกิดจากอะไรได้บ้าง?

Possible reasons include traffic fines, toll charges, refuelling charges if the tank was not full, or other fees. You can contact the rental company or QEEQ for clarification.

ขั้นตอนคืนรถต้องใช้เวลานานไหม?

Allow at least 30–45 minutes. Follow the “Car Return” signs, then staff will inspect the car, check mileage and fuel level, take back the keys, and issue your final receipt.

สัญญาเช่าเป็นแบบถังเต็มคืนเต็ม ต้องไปเติมน้ำมันที่ไหน?

Refuel at a petrol station near the return location. Keep the latest fuel receipt in case of any dispute when you hand the car back.

ถ้าคืนรถน้ำมันไม่เต็มจะเป็นอย่างไร?

The rental company will charge you for the missing fuel plus a service fee at a rate higher than normal petrol station prices. It is better to refuel yourself before returning the car.

ถ้าตรวจพบรถเป็นรอยใหม่ตอนคืนรถต้องทำอย่างไร?

If you purchased Full Insurance (Excess 0), you don’t need to pay anything; just have the damage recorded by staff. Without Full Insurance, you will be charged up to the Excess amount.

เกิดอุบัติเหตุ ควรทำอย่างไร?

1) Stay calm 2) Ensure safety: wear a reflective vest and place the warning triangle 3) Do not move the car unless necessary 4) Exchange details with the other party but do not admit liability 5) Call the police (133) and request a report in every case 6) Call the rental company’s emergency number.

เบอร์ติดต่อฉุกเฉินที่สำคัญในออสเตรียมีอะไรบ้าง?

112 (general emergency), 144 (ambulance), 133 (police), 122 (fire brigade).

ถ้ารถเสียกลางทางควรทำอย่างไร?

Call the roadside assistance number shown in your rental agreement. Basic insurance usually includes limited roadside help; additional packages may provide more comprehensive coverage.

ต้องทำความสะอาดรถก่อนคืนไหม?

You should keep the car reasonably clean. If the car is excessively dirty (mud, spilled food, etc.), an extra cleaning fee may be charged.

คืนรถก่อนกำหนดหรือหลังเวลาจองได้ไหม?

If you return the car earlier than booked, unused days are generally non‑refundable. Late return can incur high penalties. Inform the rental company in advance if you expect to be late.

หลังคืนรถควรเก็บเอกสารอะไรบ้าง?

Keep your rental agreement, final invoice, and any documents related to fines, repairs, or fees for at least six months.

ถ้าสงสัยค่าธรรมเนียมหรือถูกเรียกเก็บเงินเพิ่มควรติดต่อใคร?

If you booked through QEEQ, contact QEEQ customer service first. They can help liaise with the rental company more efficiently.

เคล็ดลับ 3 ข้อสำคัญสำหรับนักท่องเที่ยวไทยขับรถในออสเตรียคืออะไร?

1) Prepare all required documents (passport, Thai driving licence, IDP) 2) Purchase Full Insurance via QEEQ to reduce your risk 3) Strictly follow traffic rules, especially speed limits and parking regulations.

Still have questions?

Contact QEEQ via online chat or hotline for specific advice. Contact Support