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Embarking on a road trip adventure in Australia is an incredible experience for travelers from Taiwan. With diverse landscapes ranging from bustling cities to serene beaches and expansive countryside, Australia offers a variety of drives to suit every traveler's preferences. However, there are several details to keep in mind before renting a car.
  • Do I need an international driving permit (IDP) to rent a car in Australia?
  • What insurance coverage is recommended for Taiwanese travelers?
  • What are the typical costs of car rentals and fuel in Australia?
  • Are toll roads common, and how do I pay for them?
  • What local traffic rules and driving tips should I be aware of?

This guide equips Taiwanese travelers with essential car rental information to ensure a smooth and enjoyable driving experience in Australia. From licensing requirements and pricing details to road safety tips, we've covered everything you need to know!

Can Taiwanese Citizens Drive in Australia?

Yes, Taiwanese travelers can legally drive in Australia with the proper documentation. Age restrictions and additional document requirements may apply.

  • Form of ID:

    A valid passport.

  • Driving licence:

    Accepted driving licence include:
    • Original driving licence + NAATI Translation
    • Original Driver's License in Roman Alphabet

  • Accepted cards:

    Physical credit cards in the full name of the main driver. Accepted cards include Visa, Master, AMEX, and DinersClub.

  • Age requirements:

    Drivers must be aged between 21 and 80. Young drivers aged 21-24 incur an additional fee of US$ 13.23 per day.

Ready to Rent?

Requirements may vary between rental companies. Always confirm details when booking.

Check Rates

Which Car Rental Companies Are Best?

Explore a wide range of car rental options in Australia, from globally recognized brands to local providers. Each offers unique benefits tailored to different traveler needs.

Global Chain Companies

Local Brands

  • Hertz

    global
    8.5

    Locations:

    698

    Prices:

    $$$

    Key Advantages

    • Largest fleet in USA
    • Premium vehicle selection
    • Gold Plus Rewards loyalty program
    • Express rental counters

    Best for

    Business travelers and premium vehicle needs
  • Europcar

    global
    8.5

    Locations:

    676

    Prices:

    $$

    Key Advantages

    • Wide range of vehicles from economy to luxury
    • Excellent customer service
    • Flexible rental duration
    • Global presence with local expertise

    Best for

    Travelers looking for a reliable and diverse fleet
  • Thrifty

    global
    8.5

    Locations:

    1587

    Prices:

    $-$$

    Key Advantages

    • Affordable pricing
    • Rewards program for frequent renters
    • Easy online booking process
    • Flexible rental terms

    Best for

    Budget-conscious travelers and families
  • SIXT

    global
    8.5

    Locations:

    519

    Prices:

    $$

    Key Advantages

    • Wide range of vehicles available
    • Competitive pricing
    • Excellent customer service
    • Convenient online booking

    Best for

    Travelers seeking quality and affordability
  • Avis

    global
    8.5

    Locations:

    903

    Prices:

    $$

    Key Advantages

    • Convenient locations worldwide
    • Robust customer service
    • Variety of vehicle options
    • Online booking discounts

    Best for

    Travelers seeking reliability and variety
  • Apex

    local
    8.5

    Locations:

    15

    Prices:

    $$

    Key Advantages

    • Competitive rates
    • Flexible rental options
    • Personalized service
    • Convenient pickup and drop-off

    Best for

    Budget-conscious travelers and locals
  • BARGAIN

    local
    8.5

    Locations:

    62

    Prices:

    $-$$

    Key Advantages

    • Competitive pricing
    • Personalized customer service
    • Convenient pickup and drop-off locations
    • Special deals and discounts

    Best for

    Budget-conscious travelers looking for value
  • East Coast Car Rentals

    local
    8.5

    Locations:

    64

    Prices:

    $$

    Key Advantages

    • Personalized customer service
    • Flexible rental terms
    • 24/7 roadside assistance
    • Discounts for long-term rentals

    Best for

    Budget-conscious travelers and local residents
  • Everything Fleet

    local
    8.5

    Locations:

    19

    Prices:

    $$

    Key Advantages

    • Personalized customer service
    • Flexible rental options
    • Competitive pricing
    • Easy booking process

    Best for

    Budget-conscious travelers and local rentals
  • ACE Rental Cars

    local
    8.5

    Locations:

    65

    Prices:

    $$

    Key Advantages

    • Competitive pricing
    • Wide range of vehicles
    • Personalized customer service
    • Flexible rental terms

    Best for

    Budget-conscious travelers and families
Recommendations for Travelers from Taiwan
Choose Global Chains If:
  • You are visiting Australia for the first time.
  • Nationwide coverage is essential for your travel plans.
  • You prefer 24/7 customer support for added convenience.
  • Your travel involves business-related activities.
Choose Local Brands If:
  • Cost-effectiveness is a priority for your trip.
  • Your itinerary is confined to urban areas.
  • You are looking for unique car models or experiences.
  • You are comfortable using app-based car rental services.

How to Choose the Right Car?

Choosing the right rental car can make your AU trip from TW more comfortable, safe, and enjoyable. Think about your travel group, the destinations on your route, and the type of driving you'll be doing. With QEEQ, you can compare multiple car types and policies to find the one that best suits your journey.

  • Seating and Luggage

    Consider your travel group size and luggage needs

    • Economy cars (2-4 people, 1-2 suitcases)
      Perfect for city driving and short trips

    • Compact cars (4-5 people, 2-3 suitcases)
      Good balance of space and fuel efficiency

    • Mid-size cars (5 people, 3-4 suitcases)
      Comfortable for longer distances

    • Full-size/SUV (5-7 people, 4+ suitcases)
      Ideal for families and group travel

  • Transmission Type

    Choose between automatic and manual transmission

    • Automatic transmission
      Easier for city driving and traffic, more common in AU

    • Manual transmission
      Often cheaper, better fuel economy, more control

    • Most TW travelers prefer automatic for AU road trips

    • Consider your comfort level with left-hand driving and automatic cars

  • Insurance Included

    Check what insurance coverage comes with your rental

    • Basic liability
      Covers damage to other vehicles and property, usually included

    • Collision Damage Waiver (CDW)
      Covers damage to your rental car, often optional

    • Theft protection
      Protects against car theft, may be included or additional

    • Personal insurance
      Check if your TW insurance or travel insurance covers rentals

  • Cancellation Policy

    Understand booking flexibility and fees

    • Free cancellation
      Usually available up to 24-48 hours before pickup

    • Prepaid vs. Pay-at-counter
      Prepaid often cheaper but less flexible

    • Change fees
      Cost to modify dates, locations, or car type

    • Travel insurance
      Consider coverage for trip cancellations or delays

  • Mileage Policy

    Check distance restrictions and additional charges

    • Unlimited mileage
      Best for long road trips and cross-country travel

    • Limited mileage
      Cheaper daily rate but extra charges for excess miles

    • Consider your planned route distance and potential detours

    • Factor in mileage costs when comparing total rental prices

  • Fuel Policy

    Understand fuel requirements and costs

    • Full-to-Full
      Return with same fuel level, most economical option

    • Full-to-Empty
      Pay upfront for full tank, convenient but often more expensive

    • Same-to-Same
      Return with same level as pickup, fair pricing

    • Pre-purchase fuel options
      Compare costs with local gas station prices

Quick Decision Guide

  • City Travel

    Compact/Economy car with automatic transmission, full-to-full fuel policy

    Sydney, Melbourne, Brisbane
  • Road Trip

    Mid-size/Full-size car with unlimited mileage, flexible cancellation

    The Great Ocean Road, Outback Adventures
  • Vacation

    Convertible/SUV with comprehensive insurance, prepaid fuel option

    Gold Coast, Cairns, Tasmania

Compare with Confidence on QEEQ

Don't settle for the first option you find. QEEQ makes it easy to compare car types, policies, and total costs from multiple providers. See all fees upfront, read real customer reviews, and choose the perfect car for your adventure.
  • Compare all car rental deals
  • No hidden fees
  • Real customer reviews
Check Rates

What Insurance Do I Need?

Traveling to Australia from Taiwan? Ensure you have the right car rental insurance for a smooth journey. Australian law requires basic coverage, but additional options can provide extra security and peace of mind.

Types of Insurance Coverage
  • Collision Damage Waiver (CDW)

    Covers damage to the rental car from accidents, collisions, or theft. Helps minimize liability for physical damage to the vehicle.

    NT$450-750/day
    Essential
  • Theft Protection (TP)

    Protects against financial losses due to theft of the rental car. Often complements the CDW.

    NT$150-240/day
    Essential
  • Third-Party Liability Insurance (TPL)

    Covers injury or damage to other people and their property caused by your driving. Typically included in most rental agreements.

    Included with rental
    Included
  • Personal Accident Insurance (PAI)

    Provides medical and accidental coverage for you and your passengers while driving the rental car.

    NT$150-300/day
    Optional
  • Super Collision Damage Waiver (Super CDW)

    Reduces your excess liability to a much lower amount in case of any damage to the car.

    NT$600-900/day
    Optional
QEEQ's Complete Protection Solutions

Perfect for travelers who want comprehensive protection without the complexity. One price covers everything, and AXA's trusted network ensures reliable claims processing throughout Australia. Get comprehensive coverage online for about 50% less than counter rates.

Coverage Feature
QEEQ Full Coverage
Basic Rental Company
Collision Damage Waiver

Fully Covered

US$0.00 - US$6,618.06
Theft Protection

Fully Covered

US$1,323.61 - US$6,618.06
Personal Accident Insurance

Fully Covered

Not Covered
Tire, Window, Mirror Damage

Fully Covered

Not Covered
Roadside Assistance

Fully Covered

Not Covered
Know more About QEEQ Full Coverage

How to Book a Rental Car and Save Money?

Booking smart can easily save you money when renting a car in Australia. Plan ahead and compare options to get the best rates and avoid unexpected costs.

Booking Tips for lower Prices
  • Book Early
    Reserve your car at least 2-4 weeks in advance to secure better rates and wider vehicle availability.
    Save up to 25% on rental costs.
  • Compare Prices
    Utilize comparison websites like QEEQ or Kayak to find the best deals across multiple providers.
    Save up to 20% by comparing offers.
  • Full Tank Policy
    Opt for the 'pick up full, return full' fuel policy and refuel at local gas stations to avoid higher rental company fuel charges.
    Save NT$600-1200 on fuel costs.
  • Choose Economy Models
    Select economy or compact cars for better fuel efficiency and lower rental rates.
    Save NT$1500-3000 for a week-long rental.
QEEQ's Money-Saving Features
  • Diamond Membership
    Save up to 20% on every booking - free trial available below.
    View Details
  • Price Drop Protector
    If your booked car price drops, QEEQ automatically rebooks it at the lower rate and refunds the difference to you.
    View Details
  • One-Dollar Freeze
    Lock in today's price with just $1 upfront and pay the rest later.
    View Details
  • Flexible Payments
    Pay with credit/debit cards or even cryptocurrency via BitPay.
    View Details

What Should You Pay Attention To?

Important considerations and potential issues to watch for when renting a car in Australia.

  • Hidden Fees
    Be aware of additional charges that might not be included in the initial quote.
    • Airport surcharges (AUD 5-15/day)
    • Young driver fees (under 25 years)
    • Extra charges for additional drivers
    • Cost of renting extras like GPS or child seats
    • Fees for using toll roads without a transponder
  • Insurance Coverage
    Rental companies might offer expensive insurance upgrades.
    • Check if your travel insurance covers car rentals.
    • Credit card benefits might include rental car insurance.
    • Confirm what is included in the basic coverage.
    • Consider third-party insurers for potential savings.
  • Driving Rules
    Australia has specific driving regulations and conditions to be mindful of.
    • Drive on the left-hand side of the road.
    • Strict speed limits are enforced with severe penalties.
    • Be cautious of wildlife in rural areas, especially at dawn and dusk.
    • Understand drink-driving laws—Australia has a strict 0.05% BAC limit.
  • Fuel Policies
    Understanding fuel return policies can help save costs.
    • Full-to-full policy is generally the most economical.
    • Verify the fuel level before departing and refuel to the same level before returning.
    • Keep receipts as proof of refueling.
  • Rental Agreement
    Read and understand the rental terms and conditions.
    • Note any mileage restrictions.
    • Understand policies regarding travel to other regions or states.
    • Check for additional charges for late returns or no-show fees.
    • Document any pre-existing damage to avoid disputes.
  • Scheduling
    Plan your pickup and drop-off times carefully.
    • Avoid returning the vehicle outside of operating hours to prevent extra fees.
    • Late returns might incur an additional day's charge.
    • Factor in time needed to inspect the vehicle upon return.
Remember

Being prepared and knowing what to expect can save you hundreds of dollars and prevent stressful situations. Take time to understand all terms and inspect your rental thoroughly.

Understanding Traffic Rules: Taiwan vs. Australia

Traffic regulations in Taiwan and Australia differ significantly in road priorities, signage, and driving habits. Familiarize yourself with these to ensure a safe and compliant driving experience.

  • Right Turn on Red

    AU

    Allowed at some intersections after a complete stop, unless prohibited by signage.

    TW

    Not permitted at red lights.

  • School Zones

    AU

    Reduced speed limits during designated times, strict adherence required.

    TW

    School zone regulations vary and may not always involve reduced speed limits.

  • Road Priorities

    AU

    Roundabouts are common, yield to traffic already in the roundabout.

    TW

    Less frequent use of roundabouts, different yielding rules may apply.

  • Blood Alcohol Limit

    AU

    0.05% BAC limit, stricter enforcement.

    TW

    0.03% BAC limit, even stricter.

  • Mobile Phone Use

    AU

    Hands-free use only while driving.

    TW

    Hands-free use only.

  • Seatbelt Laws

    AU

    Mandatory for all vehicle occupants.

    TW

    Mandatory for all vehicle occupants.

  • Parking Rules

    AU

    Park in the direction of traffic flow, observe signage.

    TW

    Similar parking regulations apply, but check for local variations.

  • Remember
    • • Traffic rules and regulations can vary by state or region within Australia; always check local guidelines.
    • • Australian roads frequently feature wildlife crossing warnings—stay vigilant, especially in rural areas.
    • • Driving is on the left-hand side of the road in Australia, opposite to Taiwan.
    • • Always carry your driver’s license, international driving permit (if required), and car rental agreement while driving.
Voices of our customers

Frequently Asked Questions

Common questions for travelers from Taiwan(China) renting a car in Australia

As a traveler from Taiwan, what driving license documents do I need to rent a car in Australia?

You need to bring your original Taiwanese driver’s license plus either an International Driving Permit (IDP) or a NAATI-certified English translation. Both documents must be presented together, along with your passport, when renting and driving in Australia.

Are the driving license requirements the same across all states in Australia?

Yes, if you are visiting on a short-term tourist visa, your original Taiwanese license with an IDP or NAATI translation is valid throughout all Australian states and territories. Long-term residents or students must convert to a local license within a set timeframe.

Is there a minimum age to rent a car in Australia? I’m 22—can I rent?

Yes, you can rent a car at 22, but drivers under 25 typically incur a 'Young Driver Surcharge' of AUD $15–$30 per day. The standard rental age is 25–75. Some companies accept drivers as young as 20, but fees and restrictions are higher.

Besides a driving license and passport, what documents do I need to rent a car?

You’ll need your passport, original Taiwanese driver’s license, IDP or NAATI translation, and a valid international credit card in the main driver's name for payment and deposit.

What is an 'additional driver'? Is there an extra fee?

An additional driver is any other person who will drive the rental car besides the main driver. All drivers must be registered; otherwise, insurance will be void in case of an accident. There is usually a daily fee of AUD $5–$15 for each additional driver.

Can my spouse and I both drive the rental car? Are there free additional driver options?

Yes, as long as your spouse is registered as an additional driver and presents all necessary documents. Many rental companies offer free registration for a spouse or domestic partner, but always confirm this when booking.

Are there specific credit card requirements for car rentals in Australia?

Yes. The credit card must be under the main driver’s name, be an international credit card (Visa, MasterCard, Amex), and preferably be an embossed card. The available credit limit should cover the rental balance and the security deposit (usually AUD $200–$1000).

What if I only have a Taiwanese driving license and forgot to get an IDP before traveling?

You cannot obtain a Taiwanese IDP in Australia. However, you can arrange for a NAATI-certified English translation within Australia, which usually takes 1–2 business days and costs more. It’s highly recommended to get your IDP before leaving Taiwan.

Where is the most convenient and reliable place for Taiwanese travelers to book a rental car in Australia?

QEEQ is highly recommended for Taiwanese travelers. It offers a full Chinese interface, transparent pricing, easy comparison of car types, and Chinese-language customer support, making the entire process much simpler and stress-free.

How can I compare car rental prices and models on the QEEQ platform?

On QEEQ’s website or app, enter your pick-up and drop-off locations, dates, and times. The system will show all available vehicles. Use filters for car type, price, seat number, etc., to quickly find and compare the best options.

How far in advance should I book my rental car? Does it differ between peak and off-peak seasons?

For peak seasons (December–February, Easter, school holidays), book at least 2–3 months in advance. For off-peak periods (May–August), booking 1 month ahead is usually sufficient. Early booking secures better prices and vehicle choices.

How should I choose the right car type for my trip (city, long-distance, outback)?

For city trips, compact or mid-size cars are ideal. For long-distance road trips, choose a mid/large SUV for comfort and luggage space. For outback or unsealed roads, a 4WD is required—check if rental terms allow off-road driving.

What are the child safety seat regulations in Australia and how do I reserve one?

Australian law requires approved child seats for children under 7. You can add a child seat to your QEEQ booking for a daily fee, or bring your own if it meets Australian standards (AS/NZS 1754).

Do I need to rent a GPS device, or is using my phone enough?

For most travelers, using Google Maps or Waze on your phone is sufficient. Australian cities and highways have good 4G/5G coverage. Only consider renting a GPS if you plan to drive into remote areas with no mobile signal.

Can I pick up a rental car in one city and return it in another? Is it expensive?

Yes, one-way rentals are common in Australia. However, you’ll usually pay a 'one-way fee' ranging from AUD $50 to several hundred, depending on locations and distance. QEEQ displays these fees transparently at booking.

Are manual transmission cars cheaper? Should I rent manual or automatic?

Manual cars are slightly cheaper but rare in Australia. Since Australia is right-hand drive and you may need time to adjust, automatic cars are strongly recommended for safety and convenience.

What does basic car rental insurance in Australia cover and exclude?

Basic insurance typically covers collision damage waiver (CDW) and theft protection (TP) with a set excess. It usually excludes damage to tires, glass, underbody, roof, mirrors, single-vehicle accidents, and misfuelling.

What is an 'excess' in car rental insurance? How much is it?

Excess is the maximum amount you pay out-of-pocket if an insured event occurs. In Australia, excesses are typically AUD $3,000–$8,000, depending on vehicle type and rental company.

What is 'full coverage' or 'zero excess' insurance?

Full coverage or zero excess insurance reduces your financial liability to zero (or a very low amount) in the event of damage or theft. It gives peace of mind by covering most repair costs.

Should I buy insurance at the rental counter or through QEEQ during booking?

It’s highly recommended to buy QEEQ’s supplemental full insurance when booking. It’s usually over 50% cheaper than counter insurance and covers more (including tires, glass, underbody, roof). QEEQ’s claims process is clear and supported in Chinese.

Is credit card travel or rental car insurance from Taiwan sufficient?

Typically not. Taiwanese credit card insurance often has strict clauses, high exclusions, and may not cover high excess amounts or all vehicle types. For safety, purchase dedicated full insurance through QEEQ.

Are tire, glass, underbody, and roof damages covered under standard insurance?

No, 99% of basic rental insurance policies specifically exclude these items. It is highly recommended to purchase QEEQ’s supplemental full coverage to protect against these common risks.

What is a 'single vehicle accident' and how does insurance handle it?

A single vehicle accident means an incident where only your car is involved (e.g., hitting a tree or animal). Many basic insurances have higher excesses or no coverage for these. Full coverage policies, like QEEQ’s, usually include this.

If I decline full insurance, how much deposit will be held on my credit card?

Without full insurance, the rental company will freeze a deposit equal to your excess (AUD $3,000–$8,000). If you buy full insurance, the deposit drops to around AUD $100–$500.

What are the pros and cons of picking up a rental car at the airport vs. in the city?

Airport pick-up is convenient and offers more car choices but usually includes an airport surcharge. City pick-up is cheaper but may have shorter office hours and requires you to travel to the location.

What is the detailed process for picking up a rental car?

Arrive at the rental counter, present all required documents, confirm booking details, review and sign the contract, pay any balance and deposit, receive your key and parking info, and inspect the car before leaving.

How should I inspect the rental car before driving away? What if I find issues?

Thoroughly check the car’s exterior and interior, note all scratches, dents, tire condition, and fuel level. Photograph or video any existing damage and ensure it’s documented with staff before driving off.

What does 'full to full' fuel policy mean? What happens if I return the car without a full tank?

‘Full to full’ means you must return the car with a full tank. If you return it less than full, the rental company will refuel it at a much higher price plus a service fee.

What is the process for returning a rental car? How much time should I allow?

Return the car to the designated area, have it inspected by staff for damage and fuel, return the keys, and receive a return receipt. Allow at least 30 minutes, or up to an hour at airports.

What should I do if my flight is delayed and I can’t pick up my car on time?

Immediately contact the rental company or QEEQ’s customer support. If you provided your flight number, the car is usually held for 1–2 hours after your scheduled arrival. Failure to communicate can result in your booking being canceled.

Can I return my rental car outside office hours?

Many airport and some city locations offer after-hours drop-off, usually with a key drop box. You remain responsible for the car until staff inspect it, so take photos as evidence of its condition.

How long does it take for the security deposit on my credit card to be released after returning the car?

Deposits are typically released within 7–15 business days after the car is returned and no issues are found. Actual posting may depend on your bank’s processing times.

How should I respond to aggressive upselling of upgrades or insurance at the counter?

Politely decline. If you purchased full insurance via QEEQ, inform staff and stand firm. Only consider upgrades if your booked car is genuinely too small for your needs.

What are some key tips for adjusting to right-hand drive in Australia?

Always keep left. Remember: the driver is closest to the road’s center line. Practice turns, especially at intersections and roundabouts. Have your co-driver remind you to stay left, especially at first.

What essential road signs should I know when driving in Australia?

Important signs include STOP (full stop required), GIVE WAY (yield), animal crossing signs (kangaroos, koalas), NO STOPPING, and NO PARKING. Learn their meanings to avoid fines.

What are typical speed limits in Australia? Are speeding fines severe?

Urban areas: 50 km/h; school zones: 40 km/h or lower during certain hours; rural roads: 80–100 km/h; highways: 100–110 km/h. Speed cameras are common and fines are high, even for minor overages.

What should I do if I encounter wildlife like kangaroos while driving?

Slow down in marked areas, especially at dawn or dusk. If an animal suddenly appears, brake firmly but keep the steering straight to avoid losing control.

Are gas stations in Australia self-service? How do I refuel and pay?

Yes, nearly all stations are self-service. Park, fill up with the correct fuel, remember your pump number, then pay inside the store by cash or card.

What precautions should I take for long-distance driving in Australia?

Rest every two hours, rotate drivers if possible, carry enough water and snacks, check fuel before entering remote areas, and avoid night driving due to wildlife.

Can I drive a rental car on unsealed or gravel roads in Australia?

Generally, no—most rental agreements forbid 2WD cars from unsealed roads. Even with a 4WD, there may be area restrictions. Breaking these rules voids all insurance.

How do toll roads work in Australia and how do I pay them in a rental car?

Toll roads in major cities use electronic payment only. Rental cars are equipped with e-Tags; tolls and an admin fee will be charged to your credit card after the rental.

Are city parking rules complex? How do I read signs and pay for parking?

Yes, urban parking rules are detailed. Read signs carefully for time limits, payment requirements, and applicable hours. Use meters or ticket machines as directed and display your ticket if required.

What should I do if I receive a parking or speeding fine?

For on-the-spot fines, follow payment instructions on the ticket. For postal fines (e.g., speeding), the rental company will charge an admin fee and forward the fine to you for payment. Always pay promptly to avoid future issues.

What extra fees, besides daily rental, should I watch out for?

Potential extras include airport surcharges, young driver fees, additional driver fees, one-way fees, GPS/child seat rental, toll/admin fees, refuelling charges, and credit card processing fees. QEEQ itemizes these clearly during booking.

Do I need to arrange for an electronic toll tag (e-Tag) myself?

No, most rental cars come with an e-Tag already installed. The rental company handles toll payments and charges you later.

What should I do if I have a minor accident with no injuries?

Move to a safe spot, exchange details with the other driver, take photos, and do not admit fault. Contact the rental company to file an accident report. Police are not required unless there is a dispute.

What steps should I take if there's a serious accident with injuries?

Call emergency services at 000, ensure safety, do not move injured persons unless necessary, cooperate with police, and notify your rental company as soon as possible.

Who should I contact if the car breaks down or gets a flat tire?

Contact the rental company’s roadside assistance number (found on your rental agreement or key tag). Do not arrange repairs independently, as this may not be reimbursed.

What should I do if I lose the car keys or lock them inside the car?

Call the rental company’s roadside assistance. They can send someone to unlock the car or provide a replacement key. You’ll usually be responsible for all related costs unless your insurance covers this.

Still have questions?

Contact QEEQ via online chat or hotline for specific advice. Contact Support