KAOHSIUNG AIRPORT CAR RENTAL REVIEWS

The vehicle was brand new with just over 6,000 kilometers on it. The car was in great condition. There was a dedicated person for pickup and drop-off, so no need to wait in line. The service was fast and attentive.

The overall service is great.

Quite good

The car is clean and new. The staff are warm and helpful. The car rental added great convenience and enriched my journey! Thanks IWS for your service!

Picked up the car in Kaohsiung and returned it in Taipei. The staff were very friendly and professional.

I called the company as instructed when I cane out from the restrict area. Firstly, they claimed no booking under my name. After I told them the booking reference number, they asked to wait for a while. After two more calls, the car arrived 50 minutes later.

When I used "Live Chat" with your staff, they just told me to call the car agent.

Unacceptable

Should inform us where to meet during pick up

全く問題なく利用できました。

Very satisfied

Good service.

空港外のお店でしたが到着時間が遅れ23時過ぎてしまったが、スタッフが待っていてくれました。車は想像以上に広く快適でした。

スムーズでとても良かった。ただ、受け渡しの問い合わせをしてもレンタカー会社への連絡を促され言語の問題などで心配は解消できず結局行き当たりばったりになってしまった。結果的には問題はなかったが、予約した後のレンタカー会社との間にもちゃんと入ってほしいと感じました。

The service was fine. We rented two cars, but one of them had a serious tire issue.

I rented a car for a week and the experience was very good. Friendly staff with active communication in English on Whatsapp. Hence, their service is even better than most companies back in Europe. The rented car was the same type I booked and all of the required information was told by the pick-up. The company is trustworthy with good prices. Just keep in mind that you have to pay the highway / freeway toll in cash while returning your car. Highly recommended!

Very clear and handy information like the price and additional costs. Reliable with good information reminders.

Gasoline is not fully filled but the metre showed it was full. My husband found it only left 1/4 gasoline after he drove 200 miles somethings. He said it is unusual.

Good

Satisfied with the rental experience, the car was new and clean.

Very satisfied

Like: To be able to buy super insurance on my car rental via booking with easyrentcar because the rental car only provides basic insurance
Dislike: A bit expensive but still alright

Excellent service. However returning of vehicle is slightly time consuming as I had to wait 30 min for the employee to reach the place of handover. Would be easier for me to drive to their office rather than airport?

Great and simple site.