CAR RENTAL REVIEWS ON IWS AT KAOHSIUNG AIRPORT, KHH

The overall service is great.

The car is clean and new. The staff are warm and helpful. The car rental added great convenience and enriched my journey! Thanks IWS for your service!

The car pickup process was very quick! The car is very new.

Unacceptable

Should inform us where to meet during pick up

You are required to provide credit card information and the security code. When I asked the staff when the information would be erased, they replied in a casual manner, saying it could take three months, six months, or even longer. This raises concerns about potential misuse of credit card information. Additionally, insurance in Taiwan generally does not cover the full amount, and you must purchase additional coverage yourself.

Very good.

I rented a car for a week and the experience was very good. Friendly staff with active communication in English on Whatsapp. Hence, their service is even better than most companies back in Europe. The rented car was the same type I booked and all of the required information was told by the pick-up. The company is trustworthy with good prices. Just keep in mind that you have to pay the highway / freeway toll in cash while returning your car. Highly recommended!

Very clear and handy information like the price and additional costs. Reliable with good information reminders.

Gasoline is not fully filled but the metre showed it was full. My husband found it only left 1/4 gasoline after he drove 200 miles somethings. He said it is unusual.

Satisfied with the rental experience, the car was new and clean.