CANBERRA AIRPORT CAR RENTAL REVIEWS

Car was excellent as I received an upgrade, check in process was immediate and efficient, excellent service.

All good

Have the car ready and not to wait for more than 10mins

Nice and easy overall pick-up 7 drop-off process

Nice, easy and practical. Fast reimbursement when applicable

Just too disappointed with the snow mountain insurance coverage. We are forced to pay 6 days coverage instead of 1 day. It would be more fair to charge 3 days instead of 6 days charges!!

Excellent car, friendly staff, great price. Excellent experience

Convenient and easy to use.

EUROPCAR staff courteous and speedy.

Better than expected

Good

Good

Thrifty staff excellent Boot space not the best

Discussion to try easy rental again after 2yrs was a positive one , As last car that was rented. there was no car on pickup and money was not refunded as 24hrs notice was no given for cancellation (Hard to give notice when are standing at counter asking for the keys for a car that wasn’t there

The car was not completely clean when received by us. The was a very large dent and scratches on one panel that had not been repaired prior to our rental. The vehicle was an automatic and took a long time to change gears and would rev very high.

The booking process was good and easy.

Pour nos deux grandes valises, c’était un peu court en terme de volume.

Bon rapport qualité prix

Very satisfied, got the car in the color I wanted.

Good

Good

Pick up counter staff was great - friendly and helpful, she really make a difference.

I received too many emails and offers. I understand the purpose of them but they were too many.

I booked a Kia Rio, but when i got to the carpark i had been upgraded to a Peugeot...nice!! The agent at the Canberra Airport explained everything very clearly. She even advised that there was a drop off location at the Sydney International Airport, contrary to what i had been advised over the phone.

Booking was easy and cheaper than booking directly through the agent. Didn't get any price drop after that, but it was cheap anyway

Having no representative on the ground at Sydney InterNational airport wasn’t great. Took ages to work out what to do with the key and hand back the car as there were no instructions. Eventually someone came along from another car rental company and instructed us.

Very disappointed that the car was damaged on both sides, had no hub caps, and the brakes made a grinding sound when applied. As we were travelling in mountainous terrain, this was a worry. The vehicle had obviously been in an accident prior to our arrival. Also booked snow chains, but when we arrived we were told we could pick them up from Adaminaby - which was nowhere near Mt Selwyn and Tumut.

When I picked up the car it had lots of dents and marks however staff assured me that they were aware and I would not be charged.

Very good.

All was professional and easy