“Prague-Karlovy Vary-Pilsen-Cesky Krumlov-Salzburg-Königssee-Hallstatt-Vienna-Puchberg am Schneeberg-”
About Europcar:8.0/10
Picking up the car was very convenient. After exiting the airport and crossing the street, you reach the parking building. The website shows their service hours. Our flight arrived at around 6 AM, so we waited in the hall for a bit. We were their first customers when the counter opened.
The staff at this company are pretty good. However, one person who answered the phone was a bit rude and hung up before we finished our conversation, causing us to make several calls and waste almost 30 yuan in phone charges. There is an older staff member at the store who is especially nice, enthusiastic, diligent, and responsible!
I had no scratches or collisions, but the rental company emailed saying there were two damages on the front bumper and charged me over 200 euros for no reason.
The service was excellent, contrary to some online reviews. The process was simple, and there were instructions with pictures for the return route. A chubby man assisted with both pickup and return with great patience. Highly commend him.
We did not get a Sharan, instead we got a supposedly similar class car with a much smaller trunk space. It was clearly not as big as the Sharan, but they said it was the only option. To get a larger car, we would need to pay extra.
Like: Overall very good Dislike: The deposit is blocked by my bank in my account and I can not have the money,
I’m still waiting email showing the deposit was released
It can not be like that, especially when is aed 3883,00...
And I need this money
This procedure is not good.
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View more >It's alright.
I had no scratches or collisions, but the rental company emailed saying there were two damages on the front bumper and charged me over 200 euros for no reason.
Madge Walter
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View more >Dislike: The deposit is blocked by my bank in my account and I can not have the money, I’m still waiting email showing the deposit was released It can not be like that, especially when is aed 3883,00... And I need this money This procedure is not good.
Bernice Virginia
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View more >Dislike: no porblems
L.Plaksiviy
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