The service was acceptable! Didn't encounter any problems! However, when we asked about fines, they said it couldn't be resolved immediately and we would have to wait for deductions later. Not sure if there will be any late fees!
Dislike: Despite the fact that the order was intentionally placed in a Prague Railway station, in Budget system it shows Prague Airport. I've got the car at the Railway station, as the stuff member was a kind person and gave me the car. You guys (Easyrentcars) should update your system accordingly.
“Prague, Karlovy Vary, České Budějovice, Krumlov, Hallstatt in Austria, Vienna, then back to Prague A”
About Budget:10.0/10
Rented a brand new Škoda Fabia for ¥130 per day. The one-piece ignition switch, driving, brake, and seat cushion were all very comfortable. Driving 150 kilometers on the highway was very stable. I think it was very cost-effective.
They charged a 1400 CZK parking fee at pick-up, starting from three days before the pick-up date. Now, the rental company doesn’t acknowledge this fee, claiming there was a free parking card in the car. First, the staff never mentioned this when we picked up the car; second, there was only a paid parking card in the car.
Picked up the car at 11 AM at the airport. There was only one staff member, a friendly Czech guy. He explained the process in the reception office and then went to the parking garage for the handover. Everything went smoothly without any queues.
Very good, the staff at the rental company were very friendly. I had never driven a car that required pressing the brake to start the engine, so I struggled for a bit. In the end, I had to call the staff up to the parking lot to help me.
The car rental company was supposed to send someone to the airport for pickup, but they didn't show up. We contacted them by phone before anyone came. When we wanted to exchange the car, they forgot about the appointment location and we couldn't reach them by phone either. It took more than half an hour to finally get in touch. Overall, I find them a bit unreliable, but the car was very nice and new.
Like: I liked that it was possible to get a great last minute deal within my budget. The reservation desk guy was helpful and friendly. We got the car as scheduled with no delays or waiting. Dislike: We booked VW golf class and got a Seat (not sure which make). It was kind of a nice upgrade. However, this car has very uncomfortable front seats. It has nothing to do with Budget, just a thing to keep in mind.
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Y.Ozer
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View more >Mariam Smirnov
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View more >Dislike: We booked VW golf class and got a Seat (not sure which make). It was kind of a nice upgrade. However, this car has very uncomfortable front seats. It has nothing to do with Budget, just a thing to keep in mind.
Bblythe Brooke
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View more >Dora Den(n)is
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View more >U.Gankin
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View more >Dislike: The price on insurance was too high
J.Helter
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View more >Dislike: The gear changer was slightly stiff
Lambert Jennings
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View more >Xavier Sweet
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