SOFIA AIRPORT CAR RENTAL REVIEWS

Awful old dirty damaged car with a bad smell

Short waiting time, quick rental process

Very impressed with the car we received. We were upgraded and the vehicle was almost brand new with only 1000km on rhe clock. Would definitely use again.

NO NOS HAN DEVUELTO TODAVÍA LA FIANZA DEPOSITADA DE 425€ Y ya han pasado 2 días !!!!!!

Everything perfect!

Perfect!

They are not at the airport. You have to wait for a shuttle that takes forever. They have all kinds of scams like charging you extra for the obligatory road tax sticker that is on every other rental car. Also they charge 25 EUR to CLEAN the car.

The car did not fully meet my expectations, because on my way to my destination the engine reduced power (and it was not clear why) and that is annoying when driving in the mountains. The staff was very committed and helpful. The last day I rented the car I saw that something hit the car, they had a look and were happy I reported this and did not charge me for that.

Interrent's staff was quick and efficient. The car was in a great condition, almost brand new. Would use this company again in the future.

Greenmotion is OK. Easy rent may be good that I did not neet to use car insurance

The drop off location was difficult to find as it appears to be in the Turkish Airways pavilion. Once inside the parking structure it was difficult to find the parking spaces. Also, having the fuel tank at half full when picked up almost ensures that I am going to spend more than necessary refueling the vehicle.

I was offered a great deal on an upgrade to a luxury vehicle.

Easy to navigate platform.

The staff waited for us at the airport and took us to their bureau, where we quickly reviewed the state of the car, completed the paperwork and were ready to go. The Citroen C3 was almost new. We returned the car at the off-airport site and the check-out was fast and corteous.

The renting process was easy and efficient. I suggest introducing a messaging tool between the customer and the supplier, through the intermediation of EasyRentCars. "Bookings" has this service. Our flight was delayed and we had to make a phone call to make sure there's no hickup. Using a messaging system would have make the task smoother.

There wasn't much of a queue upon arrival. The explanation was fairly clear despite the counter staff's average English. Their attitude wasn't very enthusiastic, but they weren't overly pushy with sales either.

I would never use them again. Spent one hour waiting on bus station in Bulgaria for pick up (called them 3x) with our two kids (5 and 7). Once we got to the office they told us we have to pay additional 20 Euros per day! We were trapped and tired and ended with smaller car and paying additional 140 on top of our 85! We couldn’t believe the way this camping does business! So disappointed. Our vacation started so horribly because of this!

None

Your site does not say if the car is in terminal 1 or terminal 2 in Sofia. As a result we had to spend considerable time changing terminals.

The best renter agency ever

Thank you for cooperation, even my flight was delayed but they gave me the car and employee on the front desk was super supportive and kind and he gave me advise for driving in Bulgaria and guide me for the drop off procedure

very good!

Wonderful and courteous service. The agent was very nice and arranged everything on the best side. We will be booking again from easyrentcars

Car was great but everything else was a disaster. The stuff knew I was running late for a flight and found a way to extort money from me when I returned the vehicle. Now I know why their prices are so low. They make up that with crazy charges when you return the car. I have rented tons of vehicles over the years and I have never seen anything like this. It is absolutely crazy.

Great service from greeting us at the airport all the way throughout the rental period Car was good and they even gave us a bigger car than the one reserved

Very easy transaction and good offers Will use again

Easy to organize with.

Easy and hassle free booking process