The service attitude was great, and the car pickup process was relatively fast. The car model was not the original Ford Focus I booked, but a Suzuki. The car condition didn't look very good, but it had no issues running and was quite fuel-efficient.
Very helpful and smooth transaction
Accidentally booked the wrong terminal for pick up but managed to change drop off to correct terminal without any fuss
Car was smart with intelligent driving guide that steers the vehicle to the road markings - good to have when you are driving abroad
Car hire price was half price of direct booking with Europcar
About QEEQ:10.0/10
Great price for hiring a car through trusted company
I would like to say many thanks to staff on during the procedure of pick up and drooping the car - Mr. Hristiya and Mr. Ivan , excellent and well done.
Ovanes Terziyan
“Will use the again only if I have no other option”
About GREEN MOTION:6.0/10
The pick up process was slow. We had to wait for the car for 25 minutes. The car was beat up and we had to go over a lot of dents and kinks. The car wasn’t clean on the outside, and the Soundsystem didn’t work properly.
The inspection up after the drop off, went OK.
Do not rent from this company. They charged my credit card multiple times, and I had to dispute the charges with my bank. I rented a car in May 2019, and today they fraudulently charged my credit card again.
Long queues but great staff when you go to the desk. Many dings in the car were not shown on the handover sheet but they were patient while we pointed them out. Just as well as they went through looking for damage in great detail when we returned the car at the end of the rental period. Car had done 80,000km but in great condition and drove well.
Due to flight rescheduling, QEEQ and the local store both called to confirm. They arranged for someone to wait until our flight arrived in the evening so that we could pick up the car smoothly. When returning the car, the designated parking lot was full. After communicating with QEEQ customer service, we parked in the regular airport parking area and the parking fee was waived. Fantastic service!
The return store had serious issues. They didn't receive the return date and time I filled out on the rental website. As a result, they closed early, and there was no one to assist me with the return.
The stuff in the desk are thieves!!! They charged $514 from my credit card when they took it for the deposit procedure.
I asked twice what is the purpose of using my card, and they replied it is only for deposit in case I damage the car.
Be aware- this is a fraud!!!
the car was spacious and well maintained. There was a smoking scent in the car (unfortunately normal thing in eastern europe). all and all very good experience.
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