I always use Charlie car rental/Ace. I just wish that as a regular customer there would be better deals or specials. I've rented from Charlie/Ace at least 5 times this past year. It'll be nice to have some type of bonus.
About QEEQ:8.0/10
I like Easyrentcars.com. It did save me some money.
It was an excellent experience. I called to confirm their shuttle van was on the way when I landed at the airport and they arrived within minutes. The pickup process was smooth and the vehicle was spotless and ready. We were in and out in less than 10 minutes. I highly recommend them and would rent from them again without hesitation.
“Overall experience was very pleasant. We will use Easyrentcars.com again.”
About Europcar:9.5/10
Toyota Yaris had a very strong cigarette odor. Manager did not hesitate to changed car for a Toyota Corolla which was clean and no cigarette odors.
overall experience was very pleasant.
Manager and Van driver were both very friendly and accommodating.
About QEEQ:10.0/10
Booking was very easy. Price drop did not work it's magic but was reasonable enough. Wish that Europcar would be in Car Rental location inside terminal rather than out of the terminal.
Beware that they close at 9 pm sharp so if your late you'll need to drop off at airport parking lot and pay additional parking fee.
Good experience, recent and clean vehicle.
However, we had a flat tire and the crank to change the wheel was missing.
In addition, We had to take out additional insurance at the request of the rental company when the vehicle was delivered
Tout était bien ficelé, par contre Europcar n’est pas présent à l’aeroport de Porto Rico, c’est un petit container sur le parking d’un centre commercial à Carolina
About QEEQ:9.0/10
Très bon contact, par mail et par téléphone. Ils sont rapide et le site est facile à utiliser
“Location was closed at pickup time, at least 10 minutes before advertise.”
About Europcar:4.7/10
Ended up having to rent from a reliable competitor for the first day, due to location closing earlier than advertised. No apologies or anything. Ended up costing more than planned.
The counter staff were excellent,very helpful and went out of their way to ensure I had a car for my trip.
About QEEQ:10.0/10
This app was amazing! It made booking a breeze especially for a first timer like myself. When i had a question and reached out by email, they quickly answered me back.
Had a little difficulty linking up with their shuttle driver; I had to wait about 45 mins, and call three times, for the shuttle to pick me up. But, once I got to their counter the process went smoothly.
Great service quick transaction, clean vehicle and no pushy up sale on extras. I
About QEEQ:10.0/10
Easy fast transaction, only confusion was Easy stated deposit would be $160 but was charged the typical $250...not a huge concern but something to be aware of
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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