From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4631313326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4631313326
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ACE, Luis Muñoz Marín International Airport Car hire

ACE 2000+ ratings, 17 reviews

San Juan, Puerto Rico

8.3 / 10 Very good

ACE - Luis Muñoz Marín International Airport Information, Car hire Instructions & Policies

Address

6050 Isla Verde Avenue San Juan Puerto Rico United States

Telephone

787-728-2418

Pick-up Instructions

The ACE - Luis Muñoz Marín International Airport car hire location is located out of the airport

Once you have all of your baggage, please call 787-728-2418 for shuttle service.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 5 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full Driving License issued in Puerto Rico

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.2 km from San Juan Airport

8.1 km from Fernando Luis Ribas Dominicci Airport

8126.3 km from San Juan /Uganik/ Seaplane Base Airport

Hotels

9.7 km from Sheraton Old San Juan Hotel

Other Landmarks

3.7 km from Ocean Park Beach

6.4 km from Condado Lagoon

6.9 km from San Jerónimo Del Boquerón Fort

FIND ME A CHEAP RENTAL
Map view of ACE Store Location
coordinates: 18.442179 -66.022505

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.3 / 10 Very good

  • Vehicle condition: 8.1
  • Vehicle cleanliness: 8.0
  • Spaciousness: 8.1
  • Counter staff: 8.2
  • Pick-up location: 8.7
  • Drop-off location: 8.9
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • A.Negron

    San Juan

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Was presently surprised when I found out Ace rental in Puerto Rico was Charlie since prior experiences with Charlie rental were always excellent!
    Read More >
  • D.Hernandez

    San Juan

    5.3 /10 Average

    Reviewed: Friday, November 22, 2024

    The van was wrecked and had not been repaired before it was given to us so it was in bad shape. They did not mention this to us, so when I went back in to ask him about it, he said there was a card inside that showed the damage so we wouldn't be held accountable for it. They also charged us a 20.00 service fee for tolls that wasn't mentioned when I booked the van. They try to get you to buy what they call unlimited tolls for additional 79.00. From prior experience I can tell you that that's way to high. I drove all over the Island for 10 days and went through numerous toll booths the whole time I was there and my total for tolls only came to 34.00. Luckily I knew this from past trips.
    Read More >
  • G.Navedo

    San Juan

    7.3 /10 Good

    Reviewed: Friday, November 22, 2024

    Price was different when we got to Ace Rent a Car and we pay a deposit on Easyrentcars.com that didn’t count on the rent place. So, we lost that money.
    Read More >
  • MO

    San Juan

    5 /10 Average

    Reviewed: Friday, November 22, 2024

    Finding the correct shuttle was very frustrating. I called Charlie car rental and was told - just look for a white van. The second time I called he said I had the wrong car rental.
    Read More >
  • Anonymous

    San Juan

    7.7 /10 Good

    Reviewed: Friday, November 22, 2024

    Too long of a wait at the airport for pickup (>30 min). This should be improved.
    Read More >
  • I.Oliveras

    San Juan

    7 /10 Good

    Reviewed: Friday, November 22, 2024

    After I need a car more time Its so expensive
    Read More >
  • Nelson E Pantoja

    San Juan

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The counter staff agents were very helpful and polite. My experience it was great! Thank you very much!
    Read More >
  • C.Berkhin

    San Juan

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Wish the car had power locks.
    Read More >
  • H.Bhatia

    San Juan

    5 /10 Average

    Reviewed: Friday, November 22, 2024

    They charged us extra daily fee over and above EasyRentCars fee
    Read More >
  • T.Mitchell

    San Juan

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Easy to get to great price very good service
    Read More >
  • Anonymous

    San Juan

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    Customers Service was very well.
    Read More >
  • JG

    San Juan

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    I always use Charlie car rental/Ace. I just wish that as a regular customer there would be better deals or specials. I've rented from Charlie/Ace at least 5 times this past year. It'll be nice to have some type of bonus.
    Read More >
  • Anonymous

    San Juan

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great
    Read More >
  • L.Rodriguez

    San Juan

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Recommended. No surprise fees or hard sells—BE SURE TO READ THEIR RULES. Kind employees. If you don’t bring a copy of your coverage for the car itself and for liability don’t blame them for you not reading. You’ll also slow the line for everyone else.
    Read More >
  • G.De Jesus

    San Juan

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent.
    Read More >
  • L.Santana

    San Juan

    7.7 /10 Good

    Reviewed: Friday, November 22, 2024

    Car could be more clean.
    Read More >
  • Alice M.

    San Juan

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The people were kind and courteous. The car was great, clean, and perfect for what we needed. They got us checked in and out super fast. I enjoyed renting from them. Definitely, will use them when we go back to PR. On a separate note: I did have an Apple Air tag on our keyring that I forgot to take off. I did call twice and no one could find it, even though it pings that it's at the car rental location. I'll call again to see if they found it.
    Read More >
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