IBIZA AIRPORT CAR RENTAL REVIEWS

It took 5 hours to get the car, and they aggressively pushed their insurance. The staff's attitude was poor.

L'attente pour récupérer son véhicule est déjà scandaleuse, plus de 2h au guichet... Puis après une arnaque de Carmen la vendeuse, qui nous a fait souscrire à une assurance à 104 euros pour pouvoir récupérer notre véhicule. C'est un scandale!

Like: Everything ran smoothly

Charged for cleaning normally soiled floor mats after 20 days of rental!!!!!!!!

Like: nice car clean and tidy, brand new , very economical on both hire charge and fuel ,loved the fact that the car was on airport pick up , hassle free

Lost items were not helped to find, car had issues but was not replaced, poor attitude

We had a very good experience all round. Amazingly cheap and very easy process to collect and drop off the car. I especially liked the Centuro staff. We left our duty free bottles in the car hire office and they were so honest, they called us the next day and said they would hold the bag for us. Very happy

Very easy

I was charged £90 more than I’d already paid for insurance when I’d already paid for insurance with EasyRentCars

1. The rented car was not the model we originally reserved, it wasn't even in the same category. We booked an Audi A3 or a similar model, and they gave us a small Renault?? We asked about this and they said it was the same. Excuse me, the size of the car isn't even the same. 2. The price is extremely high, 116 euros for a very small Renault hatchback. Overall, I do not recommend choosing AVIS.

The staff at 1.00 am need to polite when the travel from another country is made by the customer. Sadly they try to cheat regarding insurance at the counter and also rudely tell us that I should not ask questions at the counter

The car condition was good. There was no amigo autos staff available and I was assisted by Ok Car rental staff instead.

1. The car rental company informed us to wait for the shuttle bus at Ibiza Airport P3 parking lot. After waiting for an hour, we found out that the location had been changed to P1 parking lot without any notification, ruining our plans. 2. When we finally reached P1 parking lot, there were no staff present. Passengers rushed to board the shuttle bus as soon as it arrived, causing disorder with no sense of queue or order, regardless of how long people had been waiting.

Terrible service on picking by one of the drivers (asiat guy) Not good explanations on pick up Super hard to find at the airport Still did not receive my email concerning fuel back

All good

Upon arrival, I found out that the local area does not accept notarized Chinese driving licenses. After 3 hours of negotiation, I finally rented a car from another company, which seriously affected my schedule!

Too many people, long queues, similar to getting a license, and the service is poor. The staff have bad attitudes and are impatient!

Very satisfied, the car was delivered right after landing, very convenient

They took one hour of our time for the pick up as they didn’t allow us to pay with a debit card just because we didn’t make the booking with them, and we as through easy rental car. Also, they wanted to charge us again for the insurance when we already paid for that in advance. The staff wasn’t qualified and they were also very rude

Read their google business reviews... You are literally trading your vacation time, for less cost of rental. I don't think it's worth it. The 30 minute wait in a parking lot, for a shuttle, the 60 minute wait to get the car from the rental office, the crowd of angry customers all impatient and unhappy. It was horrible. I would gladly have paid more for a simple easy, stress free option.

La voiture était parfaite, quasi neuve, propre, facile à conduire, les indications bonnes.

The car battery was dead the second day and customer service did not answer the phone.