SPAIN CAR RENTAL REVIEWS

The car was in great condition.

There were a few hidden charges, but the staff were really friendly and they didn’t push any extra insurance.

Service was great, they even gave us a free upgrade on the car, and it was no problem at all returning it at a different parking lot.

The office was fairly easy to find, and the manager was a young woman who actually seemed pretty experienced. Parking in Spain is insanely tight almost everywhere, which was really frustrating. When we first saw the rental car, we just couldn’t accept it at all—a 7‑seater that looked tiny. There were six of us, and we honestly couldn’t imagine how we were all supposed to fit. The manager told us, basically: if we don’t take this car, the rental we already paid is non‑refundable; if we wanted to switch to the 9‑seat Mercedes, it would be €200 a day. So we reluctantly took this “unbelievably small” car, squeezed six people in, and piled our luggage up like a mountain. Later, after driving into a few indoor car parks in Spain and Portugal, we realized how lucky we were—if we’d actually swapped to that Mercedes van, we’d have been in serious trouble, just trying to find and get into parking spaces would have driven us crazy. In the end we were genuinely thankful for that “cold and heartless” manager and her refusal to compromise.

Picked up the car with Record Go at Mallorca Airport and everything went smoothly.

The rental staff were really friendly. They did try to upsell some extra insurance at first, but once I explained we’d already bought full coverage, they backed off and didn’t push it.

Pick-up and drop-off were pretty smooth, but there was no staff around when I returned the car. About an hour later they charged me 1,611 euros, claiming there were scratches on the body. I’m still dealing with the insurance claim now, luckily I had taken out the extra full coverage.

Super satisfied, definitely worth recommending.

The rental company was pretty good. They tried to upsell some insurance, but once I said no, they didn’t push it. When I returned the car, they checked it on the spot, confirmed there was no damage, signed everything off within a few minutes, and the deposit was released the next day.

Awesome service, the staff were super friendly and efficient, and they even offer an airport drop-off service.

Super quick and convenient. I told them I already had my own insurance and they were totally fine with it.

After you pick up your luggage at Mallorca airport, head out and go to the red area on the left – their office has been moved outside now.

The staff all spoke English, so communication was super easy.

Picked up the car at Barcelona Airport T1 and it was super easy to find the rental desk. The staff were locals and incredibly friendly. They suggested an upgrade and local insurance, but when we declined there was no hard sell at all, which I really appreciated. There was a small hiccup when we went to actually get the car though—the team hadn’t brought out the model we’d booked, so we ended up waiting in the parking lot for about an hour. In the end they admitted it was their mistake and upgraded us to a nearly brand-new Volvo XC40 with just over 3,000 km on it, which felt like fair compensation. Returning the car was smooth too: the staff did a quick walk-around, found no issues, and we were done. The only downside of the trip was getting a parking ticket in Barcelona, which they said can only be processed after 15 days. Hope everyone else has a smooth trip too!

Pickup and return were both really easy, and the staff were super efficient.

Very satisfied

They even gave us a free upgrade, and the pickup/return instructions were super clear, so it was really easy to find everything.

Great service, especially reminding us to cover our luggage when we parked.

The staff were really professional and well-mannered.

Very satisfied with the service.