FORT MYERS AIRPORT CAR RENTAL REVIEWS

Check in was a breeze. Had me pulling out of there in less than 10 minutes.

The staff were friendly, but the location was understaffed, so pickup took an incredibly long time.

Smooth sailing as usual!

The counter staff were very friendly and helpful.

Easy to use and competitive prices.

The representative at the counter kept telling me that EasyCars went out of business and wanted to charge me a higher rate. At return the charges were correct. Also car needed new windshield wipers.

Car interior stained and low tire pressure indicator on almost straight away from pickup.

Las personas muy amables, y es súper fácil llegar al lugar.

Todo se realizó correctamente y sin ningún problema

Picking up the car was quick, but couldn't find any staff in the parking lot when returning the car.

Car cleanliness was not up to standards. Evidently during previous car cleaning a film of oil or was was smeared on the interior of the windshield and exterior mirrors making it very unsafe to drive with in inability to see through the glass.

My husband and I used a different company six months ago so we were very nervous about the shuttle pick up, with the other company we waited an hour and a half and ended up having to take a taxi to the location. This shuttle pulled up minutes after our arrival and picked us up immediately at drop off, we had such a great experience the counter staff was very nice, and less strict than other companies we have worked with. Although we were overly prepared due to issues six months ago with a different company we did not need everything we brought. We had a really good experience and will use this company again .

Fist time we came back for a trip we don't complain abut the rent a car proccess. Best experience. Thank you!

quick and easy!

I made my rental at Ft. Meyer, FL; however, I flew into Punta Gorda. They didn't have a reservation for me obviously. They found a car for me to use; however, it wasn't the easiest car for two 60 year old women to use. It was an older Jeep, extremely high to get into, almost impossible for anyone to get into the back seats (we had to shove the two ladies joining us into the back by pushing their behinds), and getting out was difficult because there were no handles to grab onto. It was my fault for making the reservation at the wrong airport but you'd think there would have been a better car available. It was the off season and a Monday. The desk people were terrific and we had a lot of laughs about it after we returned it. I will never make the same mistake twice I assure you.

Worked very well. Customer service agent apologies for not being able to offer a Porsche. I was expecting all sorts of add ons at the counter but there weren't any.

Worked very well. Would recommend.

Didn’t get a midsized suv, none were available instead got a car, which was roomier than expected.

Car was not clean. One person on service counter. Was not the car I booked - gave us a Malibu which was fine.

Waited way too long for shuttle from airport. Same experience last year.

They did not have the size car we reserved so they put us in a smaller car. No compensation for the downgrade. They did offer an upgrade at an additional cost if we did not want the smaller car. Good for them. Too bad for me. Said that was all they could offer me. Kept saying she had never heard of Easyrentcars.com a Chinese company. Needless to say the car was to small for our needs and made for a miserable trip.

Getting what we reserved would have been a good start!

El auto estaba en condiciones pero con mucho kilómetraje. Igualmente la experiencia es muy buena.

Good service. Don't like their "early return" charge policy.

We ended up needing to take an Uber to their offsite location because the shuttle didn't arrive after waiting 45 minutes.

Fox rent a car was off airport in Fort Meyers where I picked up my car. Finding the shuttle pickup location was easy but there was no shuttle there when we arrived at the shuttle pickup location. There were 2 other couples there waiting as well. I used the phone in the shelter and was hung up on, I called the 800 number on my reservation and was sent to a voicemail that was full. After about 45 minutes the shuttle finally showed up and the shuttle driver said he had just left the shelter, which was a lie. We got to the off airport location to actually rent the car and the guy at the service desk seemed to not know how to work his system. It too us over 2 hours to rent a car from fox rent a car. I will never rent from them again and highly discourage anyone else from using them