There is no physical storefront at the airport. We booked the car for pickup at 5:00 AM, but the staff from the rental company did not show up at the arrival area with a sign as the instructions mentioned. We had to call them, and only then did they arrange for a driver to deliver the car. The driver seemed half-awake. It took us over half an hour to finally get the car. The car's condition was shockingly bad—an old, worn-out vehicle with over 200,000 kilometers on it, numerous scratches, a severely dilapidated interior, and unresponsive accelerator and brakes.
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