Excellent location. Very friendly helpful staff who helped me out with a drop off location at the airport at 4am when I needed to return a day early due to personal matters.
About QEEQ:10.0/10
Fast efficient and great price. I only use this service now.
Following the address provided on the mobile app of Zuzuche, I dragged my luggage all the way only to find out it was incorrect. Later, the correct address was shown on the printed order. The staff at the store explained that the first address was their old location. Why not standardize this information? The scheduled return time was originally 19:30, but I received a call urging me to return the car earlier. I figured it wouldn’t disrupt my plans, so I agreed to 19:00. When I arrived at the store on time to return the car, the receptionist was indifferent and cold, possibly annoyed because we affected his closing time. But we had originally booked 19:30, so what reason is there to give us attitude? This experience wasn’t very pleasant overall.
Rented a car from Avis in Armenia. The service was provided by an old man who was really nasty. The rental site showed pickup and drop-off at the airport, but the old man insisted that the return had to be at a downtown hotel, otherwise I would have to pay him to come to the airport. I had to cover the round-trip taxi costs myself. Currently, QEEQ is still negotiating?? When returning the car, I was forced to pay a cleaning fee, even though the car was very clean inside and out. Additionally, I had to pay for fuel, and when I offered to fill the tank before returning the car, he said nothing, just took the money and drove off, saying something very offensive about Chinese people. I rented a Toyota, but they gave me a Renault, which I couldn't identify.
Had a good experience renting from Alamo. Staff for both pick up and dropping off were friendly and information at both times were easy to understand. I was contacted to organize the meet up at drop off. Very pleased with the service.
Everything went smoothly with the agency, and the agent, Eric was super friendly, very nice, and helpful
We enjoyed the overall experience. Car was clean and in perfect condition
The staff was indifferent and impatient. The car was very old and heavily damaged. Local drivers are reckless, frequently changing lanes and turning without warning. It felt like driving in India.
Shouqi is actually Europcar. I booked a 1.6L 100 horsepower Class A car, but I got a 60 horsepower 1.0L three-cylinder car similar to Alto. It struggled uphill with no power. This is really false advertising, it's outright fraud. When I complained to Zuzuche's customer service, they evaded responsibility, saying these two cars are in the same group. How can they be in the same group with one having 1/3 less displacement and 1/3 less horsepower? Would you classify your car in the same group as an Alto?
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