SANTORINI CAR RENTAL REVIEWS

The first time in life I got the same car I booked, a Fiat 500 cabriolet. A good start when we arrived at Avance in the hall of the airport. The employee asked of course if I wanted to upgrade the insurance. I answered negative and he stayed polite and didn't push for more. After the paperwork we got many recommendations to visit on the island. We were positive supprised about the kindness of the employee after I got so many times screwed up at rental car companies. But the employees of Avance are different, excellent! On the papers was clear how much fuel was left and you can bring the car back with the same amount of liters. The Fiat was in perfect condition and we enjoyed the cabriolet a lot.

No issues

I have nearly ten experiences of renting a car abroad, and this is the worst condition I've encountered. The car is very old (possibly 10 years old) and has been repainted, without an office address for the rental company. The car's condition is extremely poor (the brakes make strange noises, and there's a fear it won't stop on steep slopes). The car is old with dented doors and numerous scratches. Since there was no documentation to indicate car damage (very irresponsible), we had to meticulously take photos as evidence. There was so much damage that we took around 150 photos, spending over an hour under the hot sun, which was very inconvenient on the roadside, hampering other cars and requiring us to move the car. The lighter socket was also broken, so we couldn't charge our phones, which was very inconvenient. If you are not returning the car near the airport, such as at a port, you need to pay an additional 15 euros in cash (even though the staff is driving to the same place, not sure why there’s a difference?!) If you need to pick up or return the car an hour or two earlier, there are extra charges, and there's no flexibility with only specific times every two to three hours for pick-up and return. This is the first time I’ve encountered such a rental company, it took us half a day. I recommend avoiding this company in Santorini.

The service was good, but the car condition in Santorini was a bit frustrating. Managed to make do.

there was only ine guy behind the counter! ling waiting time....but it was ok for me.

Excellent service

We arrived after business hours, but a local helped us call, and for an extra 24 Euros, they drove over to pick us up. Overall, it was quite good.

Were up sold for a cost of 30 euros because we arrived a few minutes early and supposedly the car was not ready yet

The car was much bigger and older than the one we booked at the reservtion so we were not able to park properly to the hotel´s parkway. We kindly asked to change the car to the company the next day but the representative refused to give us another car arguing they did not have any. He did not give us a solution. Very bad customer service.

The agency and the information given at the time we made the booking was ok. However, I am going to ask my bank for a full refund of this booking as the car we got was another which made our stay unpleasent.

Staff is kind and helpful. It took only 5-10min to process.

Car was bad in condition. Very bad. Dimitris was amazing

Good

No Budget sign at the booth. In fact it was running by Avis. No one at the counter have to wait for sometime. Asking too many documents which I have never experienced. Once bought extra insurance things turned around. He became very nice. Blood face all he wanted was extra money.

Promoting upgraded vehicle models

Excellent

The people at avance were just the best and very helpful.

Even though I filled up the tank and showed the gas station receipt, my credit card was still charged 27 euros after returning the car. Very angry. I advise everyone to safeguard your wallets and avoid renting from this company.

Loved the car for the island. It was perfect. Barring a few scratches, the car was really clean. Centauro did a good job. Their staff was very helpful and courteous.

We use qeeq regularly, and unless we find a significant price difference in other bookings, we generally use qeeq

Everything was fine. Just waiting for deposit release and I can give 5/5 stars

Fast and easy. Working like a charm

V.good!

Due to the language barrier, the rental company patiently explained all the fees to us.