EVENES CAR RENTAL REVIEWS

Satisfied

Very satisfied, convenient and efficient.

Very satisfied.

Excellent, I've rented from Avis many times.

Very satisfied, the car pickup and return process was very easy.

Satisfactory

Rented two identical cars at the same time, but the deposit was 3000 NOK for one and 8000 NOK for the other. When I asked the staff why, they said they randomly entered a price. How can this job be done so arbitrarily? It seems like there are a lot of shady practices! The car was a Suzuki version of the RAV4 with 18,000 km on it, which is relatively new. There were noticeable scratches on the right side, and both the exterior and interior were not very clean. Overall, just average!

The vehicle was very new and in good condition. The process was convenient and I was very satisfied.

Mostly self-service for picking up the car. The pickup location is right next to the baggage claim area, easy to find. Both pickup and drop-off are at the same spot in the airport's P10 parking lot, where nearly all rental cars are located. The rental experience was very successful. The hybrid cars in Norway are great, unlike the situation in Iceland where the battery wasn't working.

Highly recommended. They provided a relatively new Skoda Octavia 4x4 wagon.

The car is very new.

Satisfied with the service

A very smooth booking process with clear options of selecting the vehicle as per your choice of vehicle and budget

Convenient pickup and return, quite satisfied

Professional, efficient, and flexible.

Both pickup and return were fine, but they unexpectedly charged over 1000 more without giving a detailed invoice.

The white guy was very patient and incredibly friendly. We even got the car a bit earlier.

There were many people in line. It's recommended that one person handle the car rental procedures while others wait for the luggage. The service attitude was great, and self-service car pick-up was very convenient.

Transition period

I rented a car from Hertz for one day at Bergen Airport on May 3rd. They did not provide any paper documents and promised to send the contract and receipt to my email, which I never received. Therefore, when I picked up the car at the Hertz branch in Evones Airport around 10:00 AM on May 4th, I carefully checked each charge on their tablet. The order on the rental platform indicated that I needed to pay 1411 NOK at the branch when picking up the car. When I showed the rental fee as indicated on my order to the staff, I found two insurance charges in the contract. I immediately questioned them and informed them that the rental fee I paid already included three basic insurances, so I did not need any additional insurance. The staff told me that these two insurances were mandatory by Hertz. I added an additional driver for 4 EUR/day for three days. I took a photo of the contract receipt page with my phone, as Hertz’s branch still did not provide any paper documents. The charges for this 3-day rental period from Hertz were reasonable, and by the way, the E10 in the Lofoten Islands is a national scenic road with no tolls! Everyone knows that! So making up toll charges is impossible. I remind everyone who rents from Hertz and picks up the car at the airport, if the rental fee is paid at the branch, be sure to carefully check each charge on the tablet! Because Hertz will add extra insurance and other fees!