CAPE TOWN CAR RENTAL REVIEWS

Tempest services were amazing

Process on QEEQ was smooth

A pretty good service experience, staff were friendly.

The service was great this time.

the car provided was not the same and slightly smaller than the option chosen

The vehicle whilst spacious was not powerful for steep climbs when fully loaded with x4 adults and luggage as a result a change of car was provided.

The park sensors did not work.

It was OK - we ended up with a Suzi Swift

Only used for booking :)

Good

EUROPCAR, DID NOT ALOW ME TO EXTEND MY STAY ON THE WEBSITE. I TRIED ALL OF THE REF NO's BUT IT WAS IMPOSSIBLE TO DO IT ONLINE. I TRIED NUMEROUS TIMES TO REACH AN OPERATOR TO SPEAK TO. IT WAS A DIFFICULT EXPERIENCE. I WAS NOT ABLE TO DO AN AMENDMENT ONLINE. I AM WORRIED THAT DAILY COST OF HIRING A VECHILE THROUGH QEEQ WILL BE VERY INFLATED FOR THE x1 EXTRA DAY NEEDED, AS I WAS NOT ABLE TO DO A CHANGE ONLINE THROUGH QEEQ OR EUROPCAR. I EVENTALLY MANAGED TO SPEAK TO SOMEONE WHO NOTED I NEEDED THE CAR FOR ONE MORE DAY ON THERE SYSTEM. ON HANDOVER OF CAR, I WENT TO MAIN OFFICE AND THEY WERE NOT ABLE TO GIVE ME A COST FOR ONE EXTRA DAY EITHER.

IN ORDER TO TRY AND EXTEND BOOKING, I WAS ON WHATS' WITH A OPERATOR, SHE WAS VERY HELPFUL AND SHE HERSELF TRIED TO CONTACT A EUROPCAR OPERATOR, UNSUCCESSFULLY.

all good nothing to report

Absolutely satisfied

The rental company is a well-known international brand and the service is good, but the efficiency is somewhat low. Initially, they gave us a Nissan Qashqai with a leaking tire. Later, they upgraded the vehicle, which caused a bit of a delay.

Service was good, but the security deposit is refunded two weeks after the return, not a credit card pre-authorization, it's a direct charge which is a bit annoying. Also, the invoice is not provided on the spot and has to be sent later by email. I haven't received it yet...

Waited very long for the car-most frustrating as was pressed for time

The car was fine but ultra sensitive acceleration and braking made it a pretty bumpy ride. Ended up always starting in second gear which was better but a bit strange?

Busy, fine

cheapest I could find, again

Very satisfied. Although it wasn't the specified car, they provided a new car of the same class, which was great.

Suzuki Swift with aftermarket radio that didnt charge devices. Bluetooth didnt work. Not a great car.

Superb process as per usual

Very satisfied

Car booked was not available at the time of hire so had to settle for a lower grade car until it could be replaced a week into the hire. Both cars were older than I would usually expect but serviceable.

Good prive but could be clearer about what is included in the up front payment and what is needed to be apid at the time of rental (just gave amounts, not the actual service being paid for so made it more difficult to reconcile to local currency amounts)