You need to communicate via phone in English before renting the car. There's no dedicated staff at the rental location and no POS machine. They require credit card authorization in advance via email. I rented a Golf but got an Audi A4 instead. The final bill was confusing and I'm not sure which car's rental fee was charged. Fortunately, nothing went wrong after returning the car. Overall, it was okay.
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Norman Rockefeller
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