The service staff was a lovely lady who was very enthusiastic. On the last day when we were returning the car, we asked if we could change the original return location from downtown to the airport because we had too much luggage. She readily agreed, and we are very grateful to her. The car was also very new and in excellent condition. We are very satisfied.
There was only one staff member handling both the registration and car inspection, which caused long waiting times. It was even slower when people came to return their cars.
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