The car was a little bigger than ordered.
The only small complain is that we arrived half an hour earlier and the car was not ready then, we had to wait.
El coche estaba en muy buen estado, en el mostrador fue todo muy fácil,
About QEEQ:9.0/10
La única pega q pongo y q aún no he conseguido descifrar (por qué la factura q me han enviado está en inglés) es q una vez devuelto el vehículo y habiendo pagado un seguro a todo riesgo, habiendo dejado el depósito al mismo nivel q lo encontré , se me ha cobrado un gasto de 61€ q no se a q corresponde ... Además de no haber sido informada por el personal de q este gasto se iba a llevar a cabo
Pathetic on the pick up location
painful experience and trauma is inexplicable
Travelled by 3 busses first and spent 8-10£ and then had to take 2 more busses and walk 2-3 kms to get to the car
The car was new. The counter staff greeted well, and pickup and drop off was quick. During the 3rd day of the journey, the tyre burst, but Qeeq/Europcar swiftly responded to my call and dispatched roadside assistance and made sure everything, including the full refund was issued by the insurance timely. Best services and support. I will always use Qeeq in the future due to their cheapest price and wonderful support.
About QEEQ:10.0/10
The car was new. The counter staff greeted well, and pickup and drop off was quick. During the 3rd day of the journey, the tyre burst, but Qeeq/Europcar swiftly responded to my call and dispatched roadside assistance and made sure everything, including the full refund was issued by the insurance timely. Best services and support. I will always use Qeeq in the future due to their cheapest price and wonderful support.
I wish they had a larger fleet of automatic vehicles.
Since I only drive automatic cars, I was given a very small car, which was not what I originally booked. Although it was considered an upgrade, it was really disappointing to receive a mini car instead of the SUV I had reserved.
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Ankit Jain
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