CARDIFF CAR RENTAL REVIEWS

Like: Van was brand new, drove very well. Good fuel consumption. Able to return the van any time of the day or night. Able to leave my car in a secure car park while I hired the van.

It was a brand new Ford Focus with delivery mileage on it and it was great. Thank you

I booked the car late one evening for the following morning and was a little worried it wasn't going to be there as I was booking through a third party website. I needn't have worried. The whole thing was incredibly painless. Thank you.

Queue was quick, British service is always reliable.

Initially the staff were helpful although they left early before time of our return and no communication regarding refund of fuel due to tank not being full as paid for!!

Booked a compact car fiat 500 but was told at the desk on arrival that there were no cars available. We were offered a vw van instead which was fine as we were only using the vehicle to get to a family function.

Like: easy access to hire the car,staff on duty at time of collection and drop off extremely helpful and friendly ,will rent again
Dislike: There were no issues not to dislike staff were wonderful

It was really nice to speak to Peter while taking up the car and it explained the process very well and while returning the car service was exceptional

I booked an automatic car. The maanger said that that automatic car had not been in use for a while so better to take manual car. He offered a manual car with sat nav and reversing camera in the same price.Unfortunately that car did not have either of those things - and he fooled me. On my return he was not there and his junior left a note for him to refund of the difference between manual and automatic car - and still waiting for his response.

I must say that the customer service provided by Jacob was excellent. It was the first time hiring with Easirent and the whole process was a breeze. The car was top notch too.

Pretty good, but there is an extra charge for the second driver.