UNITED KINGDOM CAR RENTAL REVIEWS

Overall good, but shuttle bus to the airport is irregular and took longer than expected. Allow an hour for wait and travel time

Waited pretty long and my tire had a slow leak. No one was rude or anything so I enjoyed the employees for sure.

Seems pretty good. Might use it again.

All very good very pleasant and helpful stafff

Very good

Team was very friendly and understanding, will recommend taking car from them.

Car was as booked and checking person was very helpful, freindly and efficient

Have used Dollar at Derry airport twice recently and on both occasions the staff have been very friendly, helpful and efficient in getting me on the road and booking the car back in on return.

Very easy and user friendly app for booking car hire

The counter staff at pickup were very helpful. The delay in completing paperwork etc was due to an internet outage for the whole south-east due to Storm Ashley. No staff to receive car at Gatwick North terminal, but just parked and left key in the box.

Really should have been made aware of the importance of preregistering our car with TFL and been made aware of Congestion Charge Zone.

Great to deal with, very helpful

All good maybe show customers where spare wheel / Jack is etc

All good

Wonderful Hire co, very experienced

Easy Navigation and online service 5*

Car was ok. Staff somehow changed my booking so I got hit with an unexpected charge that I had to spend a few days claiming back after the event.

All fine.

All very smooth and easy. Would recommend.

All fine.

Beware. Car clearly hadn’t been checked before renting out. AdBlue warning came on after 30 minutes. Despite checking the car back in, and the vehicle having a thorough inspection at that time, and getting a full refund of the deposit, Enterprise proceeded to charge me 2 weeks later for a nail in a tyre. This was clearly a vindictive act just because I complained about the state of the vehicle.

Messed up booking, but counter staff came through.... Took time nonetheless. Surprised (and somewhat mortified) to arrive at Greenmotion - obvs rebranded on App. Actually staff good this time (previously nightmare - fictitious damage - obvs. common as 3rd party insurance exclude them) anyways this time ok. Gave me 1/2 tank of free fuel for the delay.

Although I wasn’t a fan of the manufacturing quality of the MG I had, I was grateful for the upgrade to automatic and the friendliness of Mark at the desk when I picked up and dropped off the car

The iOS app is good. It could be improved by being able to save favourite companies so you don’t have to manually select them every time a search is done. The website is not as good as it used to be. Annoying you can’t list cars by order of price.

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Very friendly staff, though I haven't driven many other cars and would have valued the offer of a quick overview of the car (eg how to open the fuel cap!) The car was exactly as ordered and very easy to drive.

Price Drop Protector saved me a few pennies - and gave me peace of mind. I loved the option to cancel up to the last hour - though I didn't need it.

The car was a lower class of vehicle but was good and did what I needed it to do. Good on fuel. Staff were helpful and process at pick up and drop off

Qeeq was easy to use. Only issue is enquiring about reduced price as it was a lower class of vehicle than I was meant to get. They are dealing with it and keeping me updated.

The car had some lights that came on intermittently on the dashboard which staff said were due to a sensor. I would recommend this get fixed, there were no issues with the running of the car.

Good