Highly recommend Enterprise in Oxford! Super efficient, cars are very new, and the staff are really nice! This was my first time renting a car overseas, I originally planned to rent at Heathrow Airport, but after some consideration, I chose Oxford instead (one of the best decisions of this trip). There was no queue at all, and I got the exact model I reserved (2023 Mercedes A-Class, great condition). Overseas rentals usually can't guarantee the exact model, only a 'similar class' car, but we were lucky. However, this rental company's cars are generally very new, so even if it's not the exact model, it shouldn't be too bad. Special thanks to Charlie and Felicity. Charlie inspected the car when we returned it, it was quick because we drove carefully and had no scratches, so he quickly confirmed the car's condition and refunded the deposit (within 7 working days). After returning the car, Miss Felicity drove us to a nearby train station, she's super nice and really friendly!
The service was average, nothing extraordinary. The first car had a flat tire due to a nail, so we had to return and get a second one, which had a full tank of gas. In the UK, they are quite casual about things. Even though the contract mentioned a full tank, they might not actually provide it. They won't refund extra fuel when you return the car, but will charge you for any missing fuel plus a service fee. That's just how it is in the UK.
“Good service overall but would do some sums on fuel costs in future”
About Europcar:10.0/10
The car was fine but the fuel consumption was very poor, it cost me £84 for fuel, from Oxford to Newcastle (return) and that was using cruise control, travelling 70 mph. We have a family Land Rover and I don't think it would cost as much as that for the same journey. I would make sure I asked about this in future.
I often use Hertz and find them good. The branch is nice and friendly--occasionally I get 'upgraded' to a car that's too big, but this was the one I asked for. Particularly impressed that they refunded me for returning the car full when I received it 7/8 full.
About QEEQ:10.0/10
I am impressed with Easyrentcars--especially the price drop feature, which made this a very cheap trip indeed. Not invariably the cheapest, headline price, but I would always get a quote from them. Will be interested to see what their Christmas prtices are like.
I got a pleasant upgrade to an automatic car and that too an Audi!!!! The staff was extremely helpful and friendly and the hiring process was very simple.
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Car hire at/near landmarks of Oxford
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