OXFORD CAR RENTAL REVIEWS

Highly recommend Enterprise in Oxford! Super efficient, cars are very new, and the staff are really nice! This was my first time renting a car overseas, I originally planned to rent at Heathrow Airport, but after some consideration, I chose Oxford instead (one of the best decisions of this trip). There was no queue at all, and I got the exact model I reserved (2023 Mercedes A-Class, great condition). Overseas rentals usually can't guarantee the exact model, only a 'similar class' car, but we were lucky. However, this rental company's cars are generally very new, so even if it's not the exact model, it shouldn't be too bad. Special thanks to Charlie and Felicity. Charlie inspected the car when we returned it, it was quick because we drove carefully and had no scratches, so he quickly confirmed the car's condition and refunded the deposit (within 7 working days). After returning the car, Miss Felicity drove us to a nearby train station, she's super nice and really friendly!

A manual diesel car which was a surprise.

OK

Went well. Friendly service.

Efficient website and booking went as planned.

Easy pick up. Took a while to get confirmation that deposit was being returned in full.

Easy to book. Not easy to see booking or make amendments. App didn't appear to work.

The cars at Europcar were in excellent condition, but they really pestered us for more than 3 hours to give us the car

Easyrentcars.com is the best booking platform I've encountered! A smooth booking experience with amazing prices! Highly recommended!!

The service was average, nothing extraordinary. The first car had a flat tire due to a nail, so we had to return and get a second one, which had a full tank of gas. In the UK, they are quite casual about things. Even though the contract mentioned a full tank, they might not actually provide it. They won't refund extra fuel when you return the car, but will charge you for any missing fuel plus a service fee. That's just how it is in the UK.

Excellent customer service and good value for money. Car was in great condition.

Easy to use. More prominent placement of car pick up and drop off information would have been useful.

The car was fine but the fuel consumption was very poor, it cost me £84 for fuel, from Oxford to Newcastle (return) and that was using cruise control, travelling 70 mph. We have a family Land Rover and I don't think it would cost as much as that for the same journey. I would make sure I asked about this in future.

Use the same offices as Hertz and have the same friendly staff and high standards

Great platform; Price Drop Protector is good. Just wish you were the cheapest for Christmas.

Service was average

The staff was super friendly and helpful and made the hire process clear and easy.

So far best car rental company I have ever dealt with. Thank you for the best service

It would be great if you get more offers in. Thanks

Super helpful and friendly staff. Quickly sorted out our problem with booking.

Very good

Very nice people. Good clean cars.

Great website. Good deals.

Quick and easy. Great staff

Pick process to book a rental

It was a very simple process to get the car. Friendly staff explained all the fine details about the car hire and the charges.

Booking was very simple and easy.

I got a pleasant upgrade to an automatic car and that too an Audi!!!! The staff was extremely helpful and friendly and the hiring process was very simple.

Price drop was very useful feature.

The Zuzuche platform is quite good.

Great staff. Very friendly and informative.