PALM SPRINGS CAR RENTAL REVIEWS

You're doing a great job. I'll be a return customer! Thanks so much.

The vehicle was ready, picking it up was super fast and easy and no lines like there were at the airport. When I phoned they came straight away.

Took a bit long time to pick up the vehicle in Palm Spring mainly due to the demand and flight arrival - Dollar must offer a great rates and service, since no other rental comp had any lines ups. Service was excellent and I was very pleased with the performance of the vehicle- Toyota Prius. Great on gas!

Like: Hassle free pick-up at Palm Springs airport. Staff was pleasant and efficient without trying to sell you additional services. Car was a Nissan Sentra which was more than adequate for our needs. Drop-off was also quick and easy.

I went to the airport to rent a car, and needed to drive to Long Beach to make a flight. The line must have been over a hour long. I ended up spending another hundred dollars and renting a car with Hertz because they did not have a line. I'm glad I did because I would have missed my flight had I waited

Waited way to long for pickup. Almost two hours in line at the airport.

Very impressed with both the pick up and drop off. Why would anyone want to deal with that hassle at the airport. Only suggestion: a little more attention to inside of the windows. They obviously hadn't been carefully cleaned in a while. A lot of glare the first time I drove at night.

Like: The staff were pretty accommodating and nice upon our arrival.
Dislike: We arrived about 1-1/2 hour early for drop off and almost an hour before our flight when we entered the immigration. My husband remembered that he forgot his vest hanging behind the driver's seat. He immediately went back to Alamo and told them about the vest. The staff at the counter told him that the car is already a mile away and there was no vest returned to their L&F, not knowing that my husband, together with another staff already looked at the car prior to approaching him. The staff knew that my husband has a flight to catch so there seems to be a delaying tactic so that he would just go. He was already on his way back to immigration until he met a security and told him about the missing vest. The security told him that he gave the vest to the staff at the counter and they both went to the counter and approached the staff. It was only then that the staff took out the vest and asked if that is the one my husband was looking for. All along the vest was with him. My husband told him that if he wanted the vest he could have asked for it instead of denying that it wasn't there. He just went back for it because he want to check the pockets whether he left some papers or IDs.

Alex was great. Friendly, knowledgeable and helpful. Tim also was great working with us concerning an accident as was Alex. Well done - will rent again from them

Terrible, couldn't rent a car

The staff were super friendly and helped me with directions etc. Car was in great shape. Excellent overall

Like: Helpful staff who didn’t try to push an upgrade. Asked and moved on. Car was clean. Everyone were polite and helpful
Dislike: Vehicle had a maintenance required light come on on the way to our destination right from the airport.