Very Happy with this rental experience.

Overall satisfied, but there are still some upselling attempts.

Very satisfied

Both picking up and dropping off the car were quite convenient. One of our friends in the group is fluent in English, so the staff's suggestions on additional insurance could be accepted or declined accordingly. They won't force you to buy insurance to pick up the car. If you're not familiar with insurances, make sure to check the price list clearly; you can ask to see it before settling the bill. The most unsatisfactory part was that the reserved vehicle model was overbooked. They told us the originally reserved SUV was unavailable and that we'd have to wait at least 2 hours, so we switched to a cheaper sedan. However, they compensated us with some money. Initially, they offered $40, and after some negotiation, it went up to $55. This was still inconvenient since we had several large suitcases and were used to driving an SUV. QEEQ should ensure that car rental companies can provide the reserved models to their customers.

借りる時も返却時も対応が早い。空港からのシャトルバスは10-15分おきにある様子。 保険込みの値段だと最安だったのでここに決めました。事故はなかったものの、安心感があったので、無駄な心配をしないで旅行ができてよかったです。

会社横断の値段比較で、保険込みのオプションも比較できて大変によい。

Pick up was extremely good at Seattle Airport. Staff all extremely friendly and helpful, got us on the road quickly. Drop-off staff were not as friendly and failed to explain why an early drop off fee was charged despite drop off only being 25 minutes before late fee would be charged. This was extremely disappointing.